Jump to content

Recommended Posts

Aloha everyone. I have a Google Pixel 4,  Android 10 security patch level July 5, 2020,  Malwarebytes V 3.7.5.8.

A couple of weeks ago, it started showing me ads when I would unlock the phone. It did this most of the time, but not all of the time.  See attachment Pixel ads.zip. All the ads had the same look, and seemed to be for reputable companies, so I just thought google was targeting me with unwanted ads. Could not find a way to turn them off, so I just ignored them.  The ads were full screen, and I was unable to figure out what program they were associated with.  (I'd love a link to instructions on how to do this...)

Yesterday, the ads changed. They were in Chrome and obviously fake (Congratulations! you've just done the 5 billionth search on google!  Click here....). Also links to some fake cleaners and other junkware. Always in Chrome, so I disabled Chrome.  Now they come up in Brave.  Again, this only shows up when I unlock my phone from the home screen.  If I lock my phone while in an app, then I see that app when I unlock the phone.  And, it does not do this 100% of the time.

I've reviewed all installed apps, and do not see any that I did not install personally.  The one app that I installed around the time all of this started, I have already uninstalled. Manual scan with Malwarebytes shows my phone as clean.

Any assistance would be greatly appreciated.

Mahalo,

Harry Z

 

Pixel ads.zip

Link to post
Share on other sites
  • Staff

Hi @HarryZ,

If you send me an Apps Report, I can see if I can find any Adware.

To send an Apps Report with Malwarebytes for Android use the following instructions.

1.Open the Malwarebytes for Android app.

2.Tap the Menu icon.

3. Tap Your apps.

4. Tap three lines icon in upper right corner.

5. Tap Send to support

Choose an email app to send Apps Report.

Your email app will open with the Apps Report included.

At this point, it would be very helpful to mention you are submitting via recommendation from the Malwareybtes forum.  This allows our support staff to know where to direct it.

By sending the Apps Report, you will create a ticket in our support system.

Private Message (PM) me the email used and/or the ticket number assigned.

Nathan

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.