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I've already tried Adw Cleaner, it found some things but not everything. I also installed the chrome extension but im still getting spammed with "Website blocked due to trojan" pop ups (some totecaust-requestlie site and moolmaincineper.online)

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Hello    :welcome:

My name is Maurice.  Let me know what name you prefer to go by.

 

You noted

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getting spammed with "Website blocked due to trojan" pop ups (some totecaust-requestlie site and moolmaincineper.online)

The real-time protection of Malwarebytes is keeping the system safe.  It is advising you of that.   The message displayed has a bit more information, like what IP address or domain  ( url ) is being blocked & whether inbound or outbound,

The "potential" threat is Stopped.

The program's actual logs have more helpful detail information.

 

I would appreciate  getting some key details from this machine.
 NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

Do have patience while the report tool runs.  It may take several minutes.  Just let it run & take its time.  You may want to close your other open windows so that there is a clear field of view.
Download Malwarebytes Support Tool
    
  
    Once the file is downloaded, open your Downloads folder/location of the downloaded file
    Double-click mb-support-1.7.0.827.exe  to run the report

Once it starts, you will see a first screen with 2 buttons.  Click the one on the left marked "I don't have an open support ticket".

        You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
        
    Place a checkmark next to Accept License Agreement and click Next
Now click the left-hand side pane "I do not have an open support ticket"

    You will be presented with a page stating, "Get Started!"
    Do NOT use the button “Start repair” !   But look instead at the far-left options list in black.

    Click the Advanced tab on the left column
    
    Click the Gather Logs button
    
    A progress bar will appear and the program will proceed with getting logs from your computer.  Please do have patience.  It takes several minutes to gather.
   
    Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK.  Then Exit the tool.

    Please attach the ZIP file in your next reply.

.

I  would recommend that if you have a internet-connection-router hardware at home,  that you look over this article

"How to Enable Your Wireless Router's Built-in Firewall"

https://www.lifewire.com/how-to-enable-your-wireless-routers-built-in-firewall-2487668

.

For Your Information:

The Block notices from Malwarebytes web protection do mean that Malwarebytes Premium is keeping your pc safe from potential harm.

A block notice is an advisory of the "block".   The web protection has STOPPED any potential harm.

 

It  indicates that a potential risk was blocked by the malicious website protection. 

The Malwarebytes web protection, by default, will always show each  block occurrence.

The Malwarebytes Webs protection feature will advise customers when a known or suspected malicious IP is attempted to be reached (outgoing) or is trying access your PC.

 

See our info page https://www.malwarebytes.com/lp/ip-blocking/?ipblock=true

 

Incoming block notice can be ignored, our software is blocking the threat and there is nothing more that can be done.

On Outbound blocks, any attempted connection was stopped.

Sincerely,

Maurice

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Hello.   I understand that you did a factory rest on the pc.   Be sure that you have installed Malwarebytes for Windows,  and do a "Check For Updates" run.

Be sure that you do a new Microsoft Windows Update run to be sure that the operating system is fully up-to-date with security updates.

If you need something else, let me know.

I do wish you well.   Stay safe.

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection

Thank you

 

 

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Some other tips I meant to relay earlier.

Here are tips on keeping your web browsers safer.   Make time  and read all of this.     apply the tips.

See this article on our Malwarebytes Blog
https://blog.malwarebytes.com/security-world/technology/2019/01/browser-push-notifications-feature-asking-abused/

 

You want to disable the ability of each web browser on this machine from being able to allow "push ads". That means Chrome, Firefox, or Edge browser (on Windows 10), or on Opera.

Scroll down to the tips section "How do I disable them".

 

If this pc has the Google Chrome browser, or the Brave browser, I suggest you install the Malwarebytes Browser guard for Chrome.

To get & install the Malwarebytes Browser Guard extension for Chrome,

 

Open this link in your Chrome   browser: 

https://chrome.google.com/webstore/detail/malwarebytes/ihcjicgdanjaechkgeegckofjjedodee

 

Then proceed with the setup.

 

.

If the pc has Mozilla Firefox, to get & install the Malwarebytes Browser Guard  Firefox extension.

Open this link in your Firefox browser:   

https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/

Then proceed with the setup.

That link is for English US.   There are other language version.  Just go to the very bottom right of the page and look at “Change language” list drop down.

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