mesterly Posted August 6, 2020 ID:1399462 Share Posted August 6, 2020 Hi Team Malewarebytes, We are receiving numerous support request from customers using MalwareBytes. secure.andedot.com ( 104.16.193.7 ) has multiple independent PCI and security reviews which can be provided. Se this A+ report for example: https://www.ssllabs.com/ssltest/analyze.html?d=secure.anedot.com&latest Feel free to reach out directly if more details are need 🙇♂️ Thanks in advance, >Matt Link to post Share on other sites More sharing options...
Staff Zynthesist Posted August 6, 2020 Staff ID:1399463 Share Posted August 6, 2020 Hello, Can you please post your protection log. The log contains details for looking into your inquiry. Thanks. Link to post Share on other sites More sharing options...
mesterly Posted August 6, 2020 Author ID:1399466 Share Posted August 6, 2020 Thanks for the quick reply! Do you want the MalewareBytes production log? Link to post Share on other sites More sharing options...
Staff Zynthesist Posted August 6, 2020 Staff ID:1399467 Share Posted August 6, 2020 Your protection log. Please open 'MBAM', go to 'History' and attach the log where the detection is recorded. Or if you have a screenshot of the detection that would also help. Link to post Share on other sites More sharing options...
mesterly Posted August 6, 2020 Author ID:1399468 Share Posted August 6, 2020 Here are examples of what customers have reported. Link to post Share on other sites More sharing options...
Staff Solution Zynthesist Posted August 6, 2020 Staff Solution ID:1399470 Share Posted August 6, 2020 Looks like it was reported here: https://www.virustotal.com/gui/url/3a68aa7c8b5bcca96d4aa4706b3020c95809f87897f485fb7ac0e82e2b2f5aca/detection I will review this now. Link to post Share on other sites More sharing options...
mesterly Posted August 6, 2020 Author ID:1399471 Share Posted August 6, 2020 Ok, thank you 😀. Also reached out to a customer who has contacted Anedot support for MalewareBytes logs. We take reports serious well and are reviewing internally. Link to post Share on other sites More sharing options...
Staff Zynthesist Posted August 6, 2020 Staff ID:1399472 Share Posted August 6, 2020 I am going to remove the block. Link to post Share on other sites More sharing options...
mesterly Posted August 6, 2020 Author ID:1399474 Share Posted August 6, 2020 Thank you much 🙇♂️ Link to post Share on other sites More sharing options...
Staff Zynthesist Posted August 6, 2020 Staff ID:1399475 Share Posted August 6, 2020 Glad to help. Link to post Share on other sites More sharing options...
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