kihong Posted August 3, 2020 ID:1398656 Share Posted August 3, 2020 When I was working with jupyter notebook, suddenly it's down. The error message is the blow. Such event happens whenever I implement a specific python codes. How do I solve this problem? OS: Windows 10 (Build 18362.959) CPU: x64 file system: NTFS user: System -ransome info- file: 1 Malware.Ransom.Agent.Generic, C:\Users\User\anaconda3\python.exe, blocked, 0, 392685, 0.0.0 Link to post Share on other sites More sharing options...
kihong Posted August 3, 2020 Author ID:1398707 Share Posted August 3, 2020 Please find the attached log file. I have to work with some software I developed with python using Jupyter notebook. However, the Jupyter notebook was shutdowned with the message, "Malware.Ransom.Agent.Generic, C:\Users\User\anaconda3\python.exe, blocked, 0, 392685, 0.0.0", whenever I tried it. Please advise me how to solve it. Thank you, kihong mbst-grab-results.zip Link to post Share on other sites More sharing options...
Staff tetonbob Posted August 5, 2020 Staff ID:1399253 Share Posted August 5, 2020 Hello, @kihong - for now you'll need to add this process to the Allow List in Malwarebytes PremiumC:\Users\User\anaconda3\python.exe https://support.malwarebytes.com/hc/en-us/articles/360038479234-Add-to-the-Allow-List-in-Malwarebytes-for-Windows-v4 Link to post Share on other sites More sharing options...
kihong Posted August 6, 2020 Author ID:1399375 Share Posted August 6, 2020 I have already done it. solved! Thank you Link to post Share on other sites More sharing options...
Staff tetonbob Posted August 6, 2020 Staff ID:1399486 Share Posted August 6, 2020 You're quite welcome. Thanks for your understanding. We do apologize for the inconvenience. Link to post Share on other sites More sharing options...
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