Josefius Posted July 30, 2020 ID:1397984 Share Posted July 30, 2020 I need to uninstall Malwarebytes on workstations here in our department via Kace, but the file unin00.exe is missing, is there another executable or method with Kace to uninstall silently? Link to post Share on other sites More sharing options...
Porthos Posted July 30, 2020 ID:1397989 Share Posted July 30, 2020 10 minutes ago, Josefius said: I need to uninstall Malwarebytes on workstations here in our department via Kace, but the file unin00.exe is missing, is there another executable or method with Kace to uninstall silently? Are these Malwarebytes the stand alone consumer versions? Are just trying to uninstall and need to reinstall at a later time? Link to post Share on other sites More sharing options...
Josefius Posted July 30, 2020 Author ID:1397992 Share Posted July 30, 2020 1 minute ago, Porthos said: Are these Malwarebytes the stand alone consumer versions? Are just trying to uninstall and need to reinstall at a later time? The trial or the free version, we just want to take them off for possible licensing issues. Link to post Share on other sites More sharing options...
Porthos Posted July 30, 2020 ID:1397993 Share Posted July 30, 2020 1 minute ago, Josefius said: The trial or the free version, we just want to take them off for possible licensing issues. How many workstations? Are they domain connected? Link to post Share on other sites More sharing options...
Porthos Posted July 30, 2020 ID:1397994 Share Posted July 30, 2020 Might want to try the following string. C:\Program Files\Malwarebytes\Anti-Malware\mbuns.exe" /Uninstall /uselocalisvc MB Link to post Share on other sites More sharing options...
Josefius Posted July 30, 2020 Author ID:1397996 Share Posted July 30, 2020 1 minute ago, Porthos said: How many workstations? Are they domain connected? Yes, it's on a domain and it's in a pool of about 350 workstations. Link to post Share on other sites More sharing options...
Porthos Posted July 30, 2020 ID:1397998 Share Posted July 30, 2020 Just now, Josefius said: Yes, it's on a domain and it's in a pool of about 350 workstations. That is well over the small business exemption. Good idea to remove. 1 minute ago, Porthos said: Might want to try the following string. C:\Program Files\Malwarebytes\Anti-Malware\mbuns.exe" /Uninstall /uselocalisvc MB Link to post Share on other sites More sharing options...
Josefius Posted July 30, 2020 Author ID:1398003 Share Posted July 30, 2020 23 minutes ago, Porthos said: That is well over the small business exemption. Good idea to remove. Yeah, I don't think all of those workstations have it installed, we want to make sure they aren't installed. Also, the script is still running, does it normally take awhile to finish? Link to post Share on other sites More sharing options...
Porthos Posted July 30, 2020 ID:1398004 Share Posted July 30, 2020 1 minute ago, Josefius said: Also, the script is still running, does it normally take awhile to finish? All of the above advice is an educated guess based on the uninstall location. I have not personally had to do an uninstall that way as I do not manage networks like that. I will have your post moved to the business section for more ideas. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 30, 2020 Root Admin ID:1398011 Share Posted July 30, 2020 Hello @Josefius That is a very old file name from an older installer we used in the past. Can you please start Malwarebytes on one of the machines and get me the version number or run the following tool on one of them so that I can try to locate a tool to assist you. Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well. Thank you Link to post Share on other sites More sharing options...
Josefius Posted July 30, 2020 Author ID:1398016 Share Posted July 30, 2020 Thanks, I installed the latest version from the Malwarebytes website, I should have clarified, all the info I could find about a script mentions the older unins000.exe, I need a way to add a silent uninstall string to an executable that is with the distribution via K1000 Kace appliance. Thanks Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 30, 2020 Root Admin ID:1398017 Share Posted July 30, 2020 I understand but if you have 300+ systems with the old version then I need to figure out which one you have installed because none of our current tools will address removing the old versions especially silent. But depending on the version I may be able to find a tool for you. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 30, 2020 Root Admin ID:1398021 Share Posted July 30, 2020 (edited) Post updated: The following MBST tool should be used to perform a clean removal and reinstall https://support.malwarebytes.com/hc/en-us/articles/360039023473-Uninstall-and-reinstall-using-the-Malwarebytes-Support-Tool Edited February 13, 2021 by AdvancedSetup updated information Link to post Share on other sites More sharing options...
Josefius Posted July 31, 2020 Author ID:1398176 Share Posted July 31, 2020 16 hours ago, Porthos said: All of the above advice is an educated guess based on the uninstall location. I have not personally had to do an uninstall that way as I do not manage networks like that. I will have your post moved to the business section for more ideas. It fails, but the logs say it ran successfully: Output Log Running with credntials provided: domain [.] user [cisuser] Creating process returned non-zero: C:\Program Files\Malwarebytes\Anti-Malware\\mbuns.exe /Uninstall /uselocalisvc MB: (0) The operation completed successfully. Error Code: 0 Status Code: 1 Activity Log verify - on_verify_success verify - on_verify_failure verify - launch_program Launching program: 'C:\Program Files\Malwarebytes\Anti-Malware\\mbuns.exe' '/Uninstall /uselocalisvc MB' wait='true' Debug Log Running kbot: runkbot 229 1596204963 KBotScript::LogScriptInfo - Start id=229 name=Uninstall Malwarebytes version=1596204962 type=policy execute disconnected=false logged_off=true execute events KBotScript::LogScriptInfo - Finish KBotScript::LogScriptInfo - Start id=229 name=Uninstall Malwarebytes version=1596204962 type=policy execute disconnected=false logged_off=true execute events KBotScript::LogScriptInfo - Finish runkbot ----- launching [path='C:\Program Files\Malwarebytes\Anti-Malware\' program='mbuns.exe' parms='/Uninstall /uselocalisvc MB' wait='true'] ----- Link to post Share on other sites More sharing options...
Josefius Posted July 31, 2020 Author ID:1398177 Share Posted July 31, 2020 (edited) I would love to try this, but I'm not sure if I can push that to every machine via Kace, I know I can upload dependencies to the appliance. I just don't have an example to compare it to, since we don't run executables from the appliance. Edited February 13, 2021 by AdvancedSetup removed unneeded quote Link to post Share on other sites More sharing options...
Porthos Posted July 31, 2020 ID:1398257 Share Posted July 31, 2020 (edited) @Josefius I noticed you are browsing around other topics trying to find a solution for your issue. I suggest you find out what version of Malwarebytes is on these machines so a solution can be made for you. Not all versions of Malwarebytes are uninstalled the same. If you can use Kace to "poll" the different workstations to find version numbers it would help us to assist you. Edited July 31, 2020 by Porthos Link to post Share on other sites More sharing options...
Josefius Posted July 31, 2020 Author ID:1398263 Share Posted July 31, 2020 I figured it out, thanks for all the help! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 31, 2020 Root Admin ID:1398265 Share Posted July 31, 2020 Great, glad you were able to resolve the issue. If you don't mind sharing the process used that might be helpful for others in the future. Thank you for the status update @Josefius Link to post Share on other sites More sharing options...
Josefius Posted July 31, 2020 Author ID:1398268 Share Posted July 31, 2020 9 minutes ago, AdvancedSetup said: Great, glad you were able to resolve the issue. If you don't mind sharing the process used that might be helpful for others in the future. Thank you for the status update @Josefius The issue was with the K1000 scripting. I was able to get it working by using the wizard which prompted me for the software and the version. Navigating to Scripting > Configuration Policies > Uninstall, it just tied everything together. When you create the script without the wizard it leaves a lot of things out. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 31, 2020 Root Admin ID:1398282 Share Posted July 31, 2020 Thank you very much @Josefius for taking the time to reply. Take care and have great weekend Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now