Root Admin AdvancedSetup Posted August 1, 2020 Root Admin ID:1398382 Share Posted August 1, 2020 It would appear to be how the code is used to call out. Try uninstalling Malwarebytes again. Then see if Family History is still having an issue when on the Killer network connection and let me know. Link to post Share on other sites More sharing options...
BillH99999 Posted August 1, 2020 Author ID:1398385 Share Posted August 1, 2020 I already know the answer to that. As I mentioned in post #44 in this thread, was getting the errors in Family Historian while being connected via Ethernet. This was while Malwarebytes was not installed on the system. It was only after disconnecting Ethernet and using WiFi that I re-installed Malwarebytes. Thanks, Bill Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 1, 2020 Root Admin ID:1398387 Share Posted August 1, 2020 So how do you get this one to show up? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 1, 2020 Root Admin ID:1398388 Share Posted August 1, 2020 Or are both of them related to Family History? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 1, 2020 Root Admin ID:1398389 Share Posted August 1, 2020 Make a new System Restore Point then see if installing this version corrects the issue or not https://www.oreilly.com/library/view/lua-quick-start/9781789343229/b9f5f696-15a5-4445-9eb7-5fea563e9592.xhtml Link to post Share on other sites More sharing options...
BillH99999 Posted August 1, 2020 Author ID:1398393 Share Posted August 1, 2020 38 minutes ago, AdvancedSetup said: Or are both of them related to Family History? They are both caused by running plugins from Family Historian. Bill Link to post Share on other sites More sharing options...
BillH99999 Posted August 1, 2020 Author ID:1398394 Share Posted August 1, 2020 (edited) 41 minutes ago, AdvancedSetup said: Make a new System Restore Point then see if installing this version corrects the issue or not https://www.oreilly.com/library/view/lua-quick-start/9781789343229/b9f5f696-15a5-4445-9eb7-5fea563e9592.xhtml Sorry, I can't do this. Family Historian does not support and will not run plugins using the newer versions of LUA. This is a sore point with many users and we have asked Family Historian to update their software to use a newer version of LUA, but so far they have not done so. I think that LUA is embedded somehow in the Family Historia program itself or something like that. I still have the same question I guess. What does this have to do with the errors in Malwarebytes and why does it work fine when using WiFi instead of Ethernet? Thanks, Bill Edited August 1, 2020 by BillH99999 Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 1, 2020 Root Admin ID:1398397 Share Posted August 1, 2020 I'm sorry but I really don't have an answer as to why it would be an issue with Malwarebytes. We're not using LUA as shown here in 3rd party notices https://www.malwarebytes.com/pdf/guides/ThirdPartyLicenseSupplement.pdf I'll check with the team on Monday and see if anyone has any further ideas on this Thanks Bill Have a good weekend Link to post Share on other sites More sharing options...
BillH99999 Posted August 1, 2020 Author ID:1398398 Share Posted August 1, 2020 @AdvancedSetup Thanks for all your help. I really appreciate your efforts. I look forward to hearing back with any thoughts others on the team might have. I can live with using WiFi instead of Ethernet if I have to. Using the 5 gHz WiFi connection gives me about 280 mbps download speed compared to about 600 using Ethernet. It is still fast although 1/2 as fast as Ethernet. If I could get Malwarebytes and Family Historian to work on my Ethernet connection that would be ideal. Thanks again and have a nice weekend! Bill Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 4, 2020 Root Admin ID:1398862 Share Posted August 4, 2020 Hi Bill @BillH99999 Can you visit this site and send me a private message with a screenshot of the results https://test-ipv6.com/ Can you also run the following from a commandline. Type in or copy / paste and send me back the results reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters" /v "DisabledComponents" Thanks Link to post Share on other sites More sharing options...
BillH99999 Posted August 4, 2020 Author ID:1398863 Share Posted August 4, 2020 @AdvancedSetup Thanks for getting back to me. You didn't say whether I should do this on Ethernet or WiFi. These are the results on WiFi. If you want me to do them on Ethernet, let me know. The reg query results: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters DisabledComponents REG_DWORD 0x8 I will send the other results by private message right away. Thanks, Bill Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 4, 2020 Root Admin ID:1398865 Share Posted August 4, 2020 I'm sorry about that Bill @BillH99999 Please run both Ethernet and Wireless on the website check. Thanks Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 31, 2020 Root Admin ID:1404666 Share Posted August 31, 2020 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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