Firefox Posted July 29, 2020 ID:1397673 Share Posted July 29, 2020 Updated to this beta and have not noticed any issues thus far. Link to post Share on other sites More sharing options...
Hardhead Posted July 30, 2020 ID:1397752 Share Posted July 30, 2020 Also running beta too on Win 2004 and so far all is well... Link to post Share on other sites More sharing options...
pal1000 Posted July 30, 2020 ID:1397852 Share Posted July 30, 2020 Spotted a regression with UI: some overlay windows won't open. Examples: add exclusion window. and exploit protection advanced settings window. Interestingly enough, overlay windows for adding and editing scheduled scans respectively, work as expected. mbst-grab-results.zip Link to post Share on other sites More sharing options...
exile360 Posted July 30, 2020 ID:1397855 Share Posted July 30, 2020 5 minutes ago, pal1000 said: Spotted a regression with UI: some overlay windows won't open. Examples: add exclusion window. and exploit protection advanced settings window. Interestingly enough, overlay windows for adding and editing scheduled scans respectively, work as expected. mbst-grab-results.zip 739.26 kB · 0 downloads Thanks, I just checked and it's the same for me. I will be sure to report this to the Product and QA teams for analysis. Please let us know if you encounter any further issues. Thanks Link to post Share on other sites More sharing options...
LiquidTension Posted July 30, 2020 ID:1397856 Share Posted July 30, 2020 Thanks for the report. We're aware of the issue and are currently investigating. Link to post Share on other sites More sharing options...
Hardhead Posted July 30, 2020 ID:1397879 Share Posted July 30, 2020 Not real sure but I thought I had Update treat intelligence enabled to check every hour for updates. After installing the beta Update threat intelligence was disabled. I may be wrong but can someone double check this please? If mbst-grab results are needed please let me know. Thank you 🙏 Link to post Share on other sites More sharing options...
exile360 Posted July 30, 2020 ID:1397895 Share Posted July 30, 2020 It's enabled for me, as it was by default for all previous builds. Link to post Share on other sites More sharing options...
John L. Galt Posted July 30, 2020 ID:1397906 Share Posted July 30, 2020 3 hours ago, pal1000 said: Spotted a regression with UI: some overlay windows won't open. Examples: add exclusion window. and exploit protection advanced settings window. Interestingly enough, overlay windows for adding and editing scheduled scans respectively, work as expected. mbst-grab-results.zip 739.26 kB · 0 downloads Same. Glad to know it is being looked at already. 49 minutes ago, Hardhead said: Not real sure but I thought I had Update treat intelligence enabled to check every hour for updates. After installing the beta Update threat intelligence was disabled. I may be wrong but can someone double check this please? If mbst-grab results are needed please let me know. Thank you 🙏 Same as Exile, set by default to 1 hour also. Link to post Share on other sites More sharing options...
Hardhead Posted July 30, 2020 ID:1397911 Share Posted July 30, 2020 Okay thanks a bundle @exile360 and @John L. Galt 🙂 I must have had it disabled because everything else is the same settings. Link to post Share on other sites More sharing options...
unknownguy Posted July 30, 2020 ID:1398015 Share Posted July 30, 2020 Just noticed about the add to exclusion button didn't show the windows. Also saw it's already reported. Is there another way to add folders to exclusion like manually add them? Link to post Share on other sites More sharing options...
John L. Galt Posted July 30, 2020 ID:1398020 Share Posted July 30, 2020 8 minutes ago, unknownguy said: Just noticed about the add to exclusion button didn't show the windows. Also saw it's already reported. Is there another way to add folders to exclusion like manually add them? My guess would be to revert off the ßeta component build. I don't believe there is a way to 'sideload' exclusions as that would be a potential security issue. Link to post Share on other sites More sharing options...
LiquidTension Posted July 31, 2020 ID:1398169 Share Posted July 31, 2020 Hi all, The issue with various UI controls (Add exclusions, advanced Exploit Protection settings, etc) will no longer be an issue once this beta version is released to all users. Note that this issue does not affect all beta users. If you're in need of using these UI controls now, you will need to downgrade to the latest non-beta version. Thank you for sharing feedback. Link to post Share on other sites More sharing options...
exile360 Posted July 31, 2020 ID:1398187 Share Posted July 31, 2020 Thanks for the update LiquidTension Link to post Share on other sites More sharing options...
Porthos Posted August 5, 2020 ID:1399255 Share Posted August 5, 2020 On 7/31/2020 at 9:02 AM, LiquidTension said: The issue with various UI controls (Add exclusions, advanced Exploit Protection settings, etc) will no longer be an issue once this beta version is released to all users. Note that this issue does not affect all beta users. Now that it is non beta are we going to have to clean install to fix the issue. I still have no access to the allow list. Link to post Share on other sites More sharing options...
Firefox Posted August 5, 2020 Author ID:1399259 Share Posted August 5, 2020 36 minutes ago, Porthos said: Now that it is non beta are we going to have to clean install to fix the issue. I still have no access to the allow list. +1 I can't see to be able to click the Add button Link to post Share on other sites More sharing options...
John L. Galt Posted August 5, 2020 ID:1399284 Share Posted August 5, 2020 I just tested on my desktop and the add button is working fine. I tested on my laptop and it was not functioning. Checked for updates, and it downloaded and installed an update, but still not able to use the Add button. I then rebooted the laptop, and still unable to use hte Add button to add exceptions. Both machines are set up to accept ßeta updates, and both were on the ßeta release of 1003 prior to today. @LiquidTension - if you would like any logs from either machine, please let me know. Link to post Share on other sites More sharing options...
LiquidTension Posted August 5, 2020 ID:1399300 Share Posted August 5, 2020 (edited) Hi all, Regrettably, there is still an issue for some machines. Clean uninstalling isn't necessary. To restore full UI functionality immediately, disable Self-Protection and delete the following folder: %ProgramData%\Malwarebytes\MBAMService\IrisPlugins. Re-enable Self-Protection afterwards if necessary. We are actively taking measures to minimize the impact of this and restore full UI functionality to all CU 1.0.1003 users. Thank you for the continued feedback. Edited August 5, 2020 by LiquidTension Link to post Share on other sites More sharing options...
Porthos Posted August 5, 2020 ID:1399301 Share Posted August 5, 2020 2 minutes ago, LiquidTension said: To restore full UI functionality immediately, disable Self-Protection and delete the following folder: %ProgramData%\Malwarebytes\MBAMService\IrisPlugins. Re-enable Self-Protection afterwards if necessary. Worked for me. I just quit MB from the system folder and deleted the folder. Fixed, Thanks. Link to post Share on other sites More sharing options...
exile360 Posted August 5, 2020 ID:1399313 Share Posted August 5, 2020 Confirmed here as well. I had the issue, quite MB from the tray, deleted the folder and started MB back up and now the UI works as it should. Thanks LiquidTension. Link to post Share on other sites More sharing options...
John L. Galt Posted August 6, 2020 ID:1399359 Share Posted August 6, 2020 (edited) 4 hours ago, LiquidTension said: Hi all, Regrettably, there is still an issue for some machines. Clean uninstalling isn't necessary. To restore full UI functionality immediately, disable Self-Protection and delete the following folder: %ProgramData%\Malwarebytes\MBAMService\IrisPlugins. Re-enable Self-Protection afterwards if necessary. We are actively taking measures to minimize the impact of this and restore full UI functionality to all CU 1.0.1003 users. Thank you for the continued feedback. I do not envy you this troubleshooting at all. I still cannot understand how it worked perfectly fine on my desktop and not my laptop...unless sleep mode makes a difference, as my desktop never actually goes into sleep mode? Obviously different hardware, but since I'm working from home, both connected to the same network, and settings comparison between the two show nearly identical (I have 1 extra item in the allow list on the laptop, is all). Followed instructions, and it works again, thanks! 4 hours ago, Porthos said: Worked for me. I just quit MB from the system folder and deleted the folder. Fixed, Thanks. 3 hours ago, exile360 said: Confirmed here as well. I had the issue, quite MB from the tray, deleted the folder and started MB back up and now the UI works as it should. Thanks LiquidTension. Disabled self-protection, stopped MB from running, deleted folder, started it back, and all is well (again) with the laptop. For testing, I re-enabled the self-protection module. Edited August 6, 2020 by John L. Galt Added blurb about re-enabling self-protection module Link to post Share on other sites More sharing options...
Firefox Posted August 6, 2020 Author ID:1399424 Share Posted August 6, 2020 That worked for me as well.... What about the files/folder we created? I noticed the files did not get re-created, are they not needed? @LiquidTension Link to post Share on other sites More sharing options...
exile360 Posted August 6, 2020 ID:1399439 Share Posted August 6, 2020 53 minutes ago, Firefox said: What about the files/folder we created? I noticed the files did not get re-created, are they not needed? While I cannot speak officially, I seem to recall those files being created for the purpose of installing updates, so they will likely be recreated the next time new threat signatures/databases are downloaded. I might not be recalling that accurately though, so I concede to whatever LiquidTension or any other staff member says. Link to post Share on other sites More sharing options...
Firefox Posted August 6, 2020 Author ID:1399443 Share Posted August 6, 2020 Your probably right, I just checked the folder and now the files are there, and also checked and I can still add exclusions. Link to post Share on other sites More sharing options...
John L. Galt Posted August 7, 2020 ID:1399564 Share Posted August 7, 2020 Mine is already recreated at this point.... Link to post Share on other sites More sharing options...
Porthos Posted August 7, 2020 ID:1399566 Share Posted August 7, 2020 I have seen 4 computers including my own where you can not delete scan reports. @LiquidTension Link to post Share on other sites More sharing options...
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