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lauriys

Windows 10 2004 performance issues still present

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to be fair, they have been somewhat reduced to a more tolerable point, but still quite annoying; instead of completely freezing apps at random intervals for prolonged amounts of time, now it seems to only freeze the system for like a second or two at seemingly roughly the same times as before.

disabling ransomware protection fixes the problem, just like before 1.0.990

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24 minutes ago, lauriys said:

to be fair, they have been somewhat reduced to a more tolerable point, but still quite annoying; instead of completely freezing apps at random intervals for prolonged amounts of time, now it seems to only freeze the system for like a second or two at seemingly roughly the same times as before.

disabling ransomware protection fixes the problem, just like before 1.0.990

The following is important...

We need to get information from this machine in order to have the proper detail to help you forward.
 NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

    Download Malwarebytes Support Tool
    
    
    Once the file is downloaded, open your Downloads folder/location of the downloaded file
    Double-click mb-support xxx.xx.exe to run the report
        You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
        
    Place a checkmark next to Accept License Agreement and click Next
    You will be presented with a page stating, "Get Started!"

    Do NOT use the button “Start repair” !
    Click the Advanced tab on the left column
    
    Click the Gather Logs button
    
    A progress bar will appear and the program will proceed with getting logs from your computer
   
    Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK
    Please attach the ZIP file in your next reply.

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way too much private info in these, i could _maybe_ share that with a MB employee privately, but definitely not posting this on public forums.

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4 minutes ago, lauriys said:

way too much private info in these, i could _maybe_ share that with a MB employee privately, but definitely not posting this on public forums.

In this section of the forum only authorized members/staff can access the attachments.

 

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Posted (edited)

okay, that changes things

 

Edited by AdvancedSetup
logs removed

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2 minutes ago, lauriys said:

okay, that changes things

Please follow this topic and clean up your Chrome.

Any particular activity you notice the most slow down that disabling ransomware protection helps with?

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1 minute ago, Porthos said:

Please follow this topic and clean up your Chrome.

already did, that problem hasn't returned yet

1 minute ago, Porthos said:

Any particular activity you notice the most slow down that disabling ransomware protection helps with?

it's most noticeable during just regular browsing, probably because that's where i spend most of my time, pages freeze, tabs don't want to change, videos stop for a full second or two, but it happens all over the system, e.g. explorer, discord, games, etc.

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2 minutes ago, lauriys said:

i did post them, but you removed them (?)

After the clean install we need new ones to see where we are now.

He removed them because of you concerns since this topic might end up being moved to a section where any one can read them for further one on one help.

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Posted (edited)
7 hours ago, lauriys said:

i've decided to open a support ticket

That is fine. Be aware support tickets can take 5-7 business days for response as the help desk is extremely busy.

Edited by Porthos

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