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Malwarebytes Privacy for Mac FAQs

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Posted (edited)

FAQ’s for Malwarebytes Privacy:


  1. What VPN protocol do you use?

A: Malwarebytes uses a modern, open-source VPN protocol called WireGuard that is more efficient and streamlined than traditional VPNs.


  1. Is this a white-labeled product?

A: This is not a “white label” product. Malwarebytes has chosen a third- party partner it trusts to provide the VPN network. Malwarebytes has designed and built the other components.


  1. What is your logging policy?

A: Since privacy is at the core, we’ll validate the license key and ensure proper client functionality, but that's it. We don't track or store your online activity, whether it’s browsing or accessing any websites.  For additional information see our privacy policy.


  1. Will there be apps for iOS and Android?

A: We are actively working on support for additional platforms and plan to roll out support in the coming months.


  1. Do you have a free trial of Malwarebytes Privacy?

A: We are working on the technical support for a trial offer.  In the meantime, Malwarebytes offers a 60-Day Money Back Guarantee: if you aren’t fully satisfied with your Malwarebytes software you may request cancellation and refund within 60 days of this purchase, and we’ll cancel your subscription and refund 100% of your purchase price.


  1. Does Malwarebytes Privacy support IPv6?

A: We support both IPv4 and IPv6 traffic.


  1. Where can I download Malwarebytes Privacy?

A: You can download the Mac version of the Privacy App from this link:  



  1. How do I install and activate Malwarebytes Privacy?

A: Please refer to our installation guide.


  1. Where are your servers located?

A: We have over 300 servers located in over 30 countries around the world, including: Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Hungary, Ireland, Italy, Japan, Latvia, Luxembourg, Moldova, Netherlands, New Zealand, Norway, Poland, Romania, Serbia, Singapore, Spain, Sweden, Switzerland, UK, and USA.

Edited by gatortail

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