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Greetings,

Please follow the instructions in this topic then create a new topic in our malware removal area by clicking here and a malware removal specialist will guide you in checking and cleaning your system of any threats.

I do not know if they will be able to assist you in decrypting any of your data, however they can at least ensure that no threats remain on your system and advise you on steps to take to protect yourself in the future and they will likely also be able to at least let you know if decrypting the files is a possibility.

Good luck, and I hope that you are able to get all of your files back.

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