False positive - Supremo.exe

[TeamNanosystems]

Hello, 

Supremo v. 4.1.2 (Supremo.exe) has been reported as Malware in current version of MalwareBytes Premium 4.1.2 while trying to launch it (see attachment).

Once uploaded to VirusTotal, no engines detected it as a malware (including MalwareBytes - see attachments)

Supremo is a legit and safe software for remote desktop control and it is distributed in more than 110 countries worldwide.

At your disposal for any question.

 

[Porthos]

@TeamNanosystems

Could you zip up the detected file and attach it here with a log showing the detection.

Edited July 21, 2020 by Porthos

[TeamNanosystems]

8 minutes ago, Porthos said:

Could you zip up the detected file and attach it here with a log showing the detection.

Thanks for the prompt reply.

Please, find attached the zip files of the latest two versions of Supremo exe.

As for the logs showing the detection, we cannot attach them right now cause our customers reported the issue without attaching logs: the screenshot of Malwarebytes Premium 4.1.2 is the only availabe documentation. Despite this, we'll ask our customers to provide logs and forward it to you asap.

 

Supremo v. 4.1.1.zip Supremo v. 4.1.2.zip

[Porthos]

3 minutes ago, TeamNanosystems said:

As for the logs showing the detection, we cannot attach them right now cause our customers reported the issue without attaching logs: the screenshot of Malwarebytes Premium 4.1.2 is the only availabe documentation. Despite this, we'll ask our customers to provide logs and forward it to you asap.

I do not work for the company but I am a long time paid user of Supremo and I do not have any detection's.

But I have never seen supremo placed in or run from the program file folder before either as seen in your screenshot.

 

 

[cli]

Thanks for reporting, this is a false positive and has been fixed. 

[TeamNanosystems]

Many thanks for your support.