pizzabagel Posted July 18, 2020 ID:1395393 Share Posted July 18, 2020 Hi, I need help. I saw other people have similar problems and create a thread, so I have done so. I am a new user of MalwareBytes (downloaded because my default search engine in Chrome kept changing to Yahoo) and I am having an issue where a PUP won't go away. To be specific, PUP.Optional.MyStart keeps appearing whenever Google Chrome is open even after being quarantined and deleted. I need help getting rid of it. I have reinstalled Chrome and disabled extensions and it has done nothing. Link to post Share on other sites More sharing options...
pizzabagel Posted July 19, 2020 Author ID:1395396 Share Posted July 19, 2020 It appears I have deleted the PUP by resetting my Chrome's sync data Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 19, 2020 Root Admin ID:1395424 Share Posted July 19, 2020 Hello @pizzabagel Thank you for the status update. If you need further assistance with Google Chrome we do have the following link https://forums.malwarebytes.com/topic/258938-resetting-google-chrome-to-clear-unexpected-issues/ If after that you still need more help, please let us know. Thanks Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 23, 2020 Root Admin ID:1396412 Share Posted July 23, 2020 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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