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Hello, can someone help me please?? I am crying right now

I think my phone was hacked , but my malwarebyte scans are coming up clear and they are scanning way too quick.

 

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Hi @Coco456,

If you're okay with it, lets start with an Apps Report.  I'll be able to see if there is anything malicious on your device.

To send an Apps Report with Malwarebytes for Android use the following instructions.

1.Open the Malwarebytes for Android app.

2.Tap the Menu icon.

3. Tap Your apps.

4. Tap three lines icon in upper right corner.

5. Tap Send to support

Choose an email app to send Apps Report.

Your email app will open with the Apps Report included.

At this point, it would be very helpful to mention you are submitting via recommendation from the Malwareybtes forum. This allows our support staff to know where to direct it.

By sending the Apps Report, you will create a ticket in our support system.

Private Message (PM) me the email used and/or the ticket number assigned.

Nathan

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  • 3 weeks later...

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