High Memory Usage

[Jeysound123]

I've been noticing lag and other weird issues over the last month, one of those issues being 99% memory usage while having next to nothing open. I've noticed my desktop going black randomly and not showing the set desktop image. I had recently dusted out my computer and checked my tempatures and all were fine besides the motherboard which I believe is reading in fahrenheit for some odd reason, i'll list my tempatures below. I'm not sure if this is some sort of malware causing these issues or a hardware issue.

FRST.txt

Malwarebytes Scan.txt AdwCleaner[C01].txt.txt AdwCleaner[S01].txt.txt Addition.txt

[AdvancedSetup]

Hello @Jeysound123

The computer is having a few issues as shown in the logs.

System errors:
=============
Error: (07/14/2020 07:55:49 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Razer Synapse Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (07/14/2020 07:55:49 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The NVIDIA LocalSystem Container service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 6000 milliseconds: Restart the service.

Error: (07/14/2020 07:55:49 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The NVIDIA Telemetry Container service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 1000 milliseconds: Restart the service.

Error: (07/14/2020 07:55:49 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Razer Game Manager service terminated unexpectedly.  It has done this 1 time(s).

Error: (07/14/2020 07:55:49 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Intel(R) Content Protection HECI Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (07/14/2020 07:55:49 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Presentation Foundation Font Cache 3.0.0.0 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (07/14/2020 07:55:49 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The AdobeUpdateService service terminated unexpectedly.  It has done this 1 time(s).

Error: (07/14/2020 07:55:49 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Razer Central Service service terminated unexpectedly.  It has done this 1 time(s).

I don't see any signs of an obvious ongoing infection but we can run some generic cleanup and see if that helps or not.

Please look at cleaning our Google Chrome first

 

Once that is done, then please run the following fix.

 

 

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

The following directories are emptied:

• Windows Temp
• Users Temp folders
• Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
• Recently opened files cache
• Flash Player cache
• Java cache
• Steam HTML cache
• Explorer thumbnail and icon cache
• BITS transfer queue (qmgr*.dat files)
• Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt
 

Thanks

 

[Jeysound123]

I have went ahead and ran the fixlist, i'll post the fixlog just incase anything went wrong.

Fixlog.txt

[AdvancedSetup]

From the log

Windows Resource Protection found corrupt files and successfully repaired them.

So that's a good thing. Let's go ahead and have you use a secondary antivirus scan to double-check it finds no other infections

 

Please download and run the following Kaspersky antivirus scanner to remove any found threats

Kaspersky Virus Removal Tool

Let me know if it finds anything or not

 

[AdvancedSetup]

Glad we could help.

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Please review the following for Tips to help protect from infection

Thank you