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Chrome malware keeps re-appearing

v1rus2020
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v1rus2020

v1rus2020

Posted
Posted (edited)

I have scanned multiple times but the same old malware keeps getting detected. In addition, my chrome (latest stable version) says it is "managed by my organisation" when in fact it is not. I am using default Windows Defender with latest updates installed, stock settings, so it shouldn't trigger this message? 

 

How do I get rid of this issue permanently?

 

 

Malwarebyteswww.malwarebytes.com-Log Details-Scan Date: 7/13/20Scan Time: 9:08 AMLog File: 66e9b986-c4a5-11ea-94d7-001a7dda7113.json-Software Information-Version: 4.1.2.73Components Version: 1.0.976Update Package Version: 1.0.26745License: Premium-System Information-OS: Windows 10 (Build 19041.329)CPU: x64File System: NTFSUser: TOMAHAWK\Desmond-Scan Summary-Scan Type: Threat ScanScan Initiated By: ManualResult: CompletedObjects Scanned: 306177Threats Detected: 39Threats Quarantined: 0Time Elapsed: 1 min, 34 sec-Scan Options-Memory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: EnabledHeuristics: EnabledPUP: DetectPUM: Detect-Scan Details-Process: 0(No malicious items detected)Module: 0(No malicious items detected)Registry Key: 0(No malicious items detected)Registry Value: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Data Stream: 0(No malicious items detected)Folder: 16PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , , PUP.Optional.Spigot.PN, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 216, 786326, , , , File: 23PUP.Optional.PushNotifications.Generic, C:\Users\Desmond\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000005.ldb, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\Users\Desmond\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000006.log, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\Users\Desmond\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000007.ldb, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\Users\Desmond\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\CURRENT, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\Users\Desmond\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOCK, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\Users\Desmond\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOG, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\Users\Desmond\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\MANIFEST-000001, No Action By User, 202, 838845, , , , PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26745, , ame, PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26745, , ame, PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26745, , ame, PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26745, , ame, PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26745, , ame, PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26745, , ame, PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26745, , ame, PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26745, , ame, PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26745, , ame, PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26745, , ame, PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26745, , ame, PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26745, , ame, PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26745, , ame, PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26745, , ame, PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26745, , ame, PUP.Optional.Spigot.PN, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 216, 786326, 1.0.26745, , ame, Physical Sector: 0(No malicious items detected)WMI: 0(No malicious items detected)(end)

Edited by AdvancedSetup
removed coding
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kevinf80

kevinf80

Posted
Posted
Hello v1rus2020 nd welcome to malwarebytes....

Continue with the following:

If you do not have Malwarebytes installed do the following:

Download Malwarebytes from the following link:

https://www.malwarebytes.com/mwb-download/thankyou/

or,

https://downloads.malwarebytes.com/file/mb4_offline

Double click on the installer and follow the prompts. If necessary select the Blue Help tab for video instructions....

When the install completes or Malwarebytes is already installed do the following:

Open Malwarebytes, select > "settings" > "security tab"

Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on....

Go back to "DashBoard" select the Blue "Scan Now" tab......

When the scan completes quarantine any found entries...

To get the log from Malwarebytes do the following:
 
  • Single click on the target sight above scanner window.
  • In the new window select Report
  • Double click on the Scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have two options:
    Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
    Export toTxt - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply

     
  • Please use "Export to Txt" then attach the log to your reply...


Next,

Download AdwCleaner by Malwarebytes onto your Desktop.

Or from this Mirror
 
  • Right-click on AdwCleaner.exe and select user posted imageRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the EULA (I accept), then click on Scan
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply


Next,

Download Farbar Recovery Scan Tool and save it to your desktop.

Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way...

Be aware FRST must be run from an account with Administrator status...
 
  • Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
  • Make sure Addition.txt is checkmarked under "Optional scans"
    user posted image
     
  • Press Scan button to run the tool....
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also make a log named (Addition.txt) Please attach that log to your reply.


Let me see those logs in your reply...

Thank you,

Kevin....
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v1rus2020

v1rus2020

Posted
  • Author
Posted (edited)

MWB Log: https://pastebin.com/p0UjP7WR

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 7/14/20
Scan Time: 8:29 AM
Log File: 18ff9816-c569-11ea-bb75-001a7dda7113.json

-Software Information-
Version: 4.1.2.73
Components Version: 1.0.976
Update Package Version: 1.0.26793
License: Premium

-System Information-
OS: Windows 10 (Build 19041.329)
CPU: x64
File System: NTFS
User: TOMAHAWK\Desmond

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 306613
Threats Detected: 40
Threats Quarantined: 0
Time Elapsed: 1 min, 28 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 16
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 202, 838845, , , ,
PUP.Optional.Spigot.PN, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Sync Data\LevelDB, No Action By User, 216, 786326, , , ,

File: 24
PUP.Optional.PushNotifications.Generic, C:\Users\Desmond\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000005.ldb, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\Users\Desmond\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000006.log, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\Users\Desmond\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\000007.ldb, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\Users\Desmond\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\CURRENT, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\Users\Desmond\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOCK, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\Users\Desmond\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOG, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\Users\Desmond\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\LOG.old, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\Users\Desmond\AppData\Local\Google\Chrome\User Data\Default\Sync Data\LevelDB\MANIFEST-000001, No Action By User, 202, 838845, , , ,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26793, , ame,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26793, , ame,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26793, , ame,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26793, , ame,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26793, , ame,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26793, , ame,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26793, , ame,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26793, , ame,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26793, , ame,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26793, , ame,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26793, , ame,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26793, , ame,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26793, , ame,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26793, , ame,
PUP.Optional.PushNotifications.Generic, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 202, 838845, 1.0.26793, , ame,
PUP.Optional.Spigot.PN, C:\USERS\DESMOND\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, 216, 786326, 1.0.26793, , ame,

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

 

 

ADW Log: https://pastebin.com/BPcqTHbj

 

# -------------------------------
# Malwarebytes AdwCleaner 8.0.6.0
# -------------------------------
# Build:    06-24-2020
# Database: 2020-06-15.1 (Cloud)
# Support:  https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Scan
# -------------------------------
# Start:    07-14-2020
# Duration: 00:00:17
# OS:       Windows 10 Pro
# Scanned:  31836
# Detected: 0


***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

No malicious registry entries found.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries found.

***** [ Chromium URLs ] *****

No malicious Chromium URLs found.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries found.

***** [ Firefox URLs ] *****

No malicious Firefox URLs found.

***** [ Hosts File Entries ] *****

No malicious hosts file entries found.

***** [ Preinstalled Software ] *****

No Preinstalled Software found.


AdwCleaner[S00].txt - [1707 octets] - [14/07/2020 08:22:05]
AdwCleaner[C00].txt - [1803 octets] - [14/07/2020 08:22:30]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S01].txt ##########

 

 

 

Farbar Log: 

FRST_14-07-2020 08.26.01.txt Addition_14-07-2020 08.26.01.txt

Edited by AdvancedSetup
Placed logs inline
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kevinf80

kevinf80

Posted
Posted

Hello v1rus2020,

Continue with the following:

Please download Zemana AntiMalware and save it to your Desktop.
 
  • Install the program and once the installation is complete it will start automatically.
  • Without changing any options, press Scan to begin.
  • After the short scan is finished, if threats are detected press Next to remove them.
    Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please re-boot your computer manually.

    Open Zemana again then do the following to get the latest report

    Open Reports > select the report in question to highlight > select "Ctrl - A" keys together to highlight full report message > then "Ctrl - C" keys to copy to clipboard > then open notepad and select paste to copy the report there, then attach to reply....

    Next,

    Download ESET Online Scanner and save it to your desktop.
    • Right-click on esetonlinescanner_enu.exe and select Run as Administrator.
    • When the tool opens, click Get Started.
    • Read and accept the license agreement.
    • At the Welcome to ESET Online Scanner window, click Get Started.
    • Select whether you would like to send anonymous data to ESET.
    • Note: if you see the "Welcome Back to ESET Online Scanner" screen, click Computer Scan > Full Scan.
    • Click on the Full Scan option.
    • Select Enable ESET to detect and remove potentially unwanted applications, then click Start scan.
    • ESET will now begin scanning your computer. This may take some time.
    • When the scan is finished and if threats have been detected, select Save scan log. Save it to your desktop as eset.txt. Click on Continue.
    • ESET Online Scanner may ask if you'd like to turn on the Periodic Scan feature. Click on Continue.
    • On the next screen, you can leave feedback about the program if you wish. Check the box for Delete application data on closing. If you left feedback, click Submit and continue. If not, Close without feedback.
    • Open the scan log on your desktop (eset.txt) and copy and paste its contents into your next reply.

      Post those logs in your reply..

      Thank you,

      Kevin..
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v1rus2020

v1rus2020

Posted
  • Author
Posted

Please see Zemana logs below.

For ESET, all the files they picked out were false positives (my own apps), hence won't be sharing the logs here.

 

Scan Information

Product Name    :  Zemana AntiMalware
Scan Status    :  Completed
Scan Date    :  7/16/2020 7:28:56 AM
Scan Type    :  Smart Scan
Scan Duration    :  00:00:27
Scanned Objects    :  2989
Detected Objects    :  13
Excluded Objects    :  3
Auto Upload    :  False
OS    :  Windows 10 x64
Processor    :  12X AMD Ryzen 5 3600 6-Core Processor
BIOS Mode    :  UEFI
Domain Info    :  TOMAHAWK-WORKGR,False,NetSetupWorkgroupName
CUID    :  14A6445F895F499B7651C7

 

Detections

MD5    :  5B8C50AE2790034C81A947269470F214
Status    :  Scanned
Object    :  c:\users\desmond\appdata\roaming\spotify\chrome_elf.dll
Publisher    :  
Size    :  197632
Detection    :  Suspicious:SRC!P
Action    :  Quarantine
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MD5    :  
Status    :  Scanned
Object    :  c:\users\desmond\appdata\local\google\chrome\user data\default\extensions\dmpbjmgilekdobgolhmfddkkoefkfbfp
Publisher    :  
Size    :  0
Detection    :  HijackExt:ChromePlugin/Taobao Tracking Number Export -seamlesshq.com
Action    :  Delete
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MD5    :  
Status    :  Scanned
Object    :  c:\users\desmond\appdata\local\google\chrome\user data\default\extensions\fobapabjknmdghbgnghnpoadiffhijao
Publisher    :  
Size    :  0
Detection    :  HijackExt:ChromePlugin/MAD - Mindful Anti Distraction
Action    :  Delete
-----------------------------------------------------------------------
MD5    :  
Status    :  Scanned
Object    :  c:\users\desmond\appdata\local\google\chrome\user data\default\extensions\jpdapbcmfllbpojmkefcikllfeoahglb
Publisher    :  
Size    :  0
Detection    :  HijackExt:ChromePlugin/Slickdeals: Automatic Coupons and Deals
Action    :  Delete
-----------------------------------------------------------------------
MD5    :  
Status    :  Scanned
Object    :  c:\users\desmond\appdata\local\google\chrome\user data\default\extensions\kcpnkledgcbobhkgimpbmejgockkplob
Publisher    :  
Size    :  0
Detection    :  HijackExt:ChromePlugin/Tracking Token Stripper
Action    :  Delete
-----------------------------------------------------------------------
MD5    :  
Status    :  Scanned
Object    :  c:\users\desmond\appdata\local\google\chrome\user data\default\extensions\oanlehpljgeknlohgbakodejdbingjpj
Publisher    :  
Size    :  0
Detection    :  HijackExt:ChromePlugin/Shopee Price Tracker - AliPrice Assistant
Action    :  Delete
-----------------------------------------------------------------------
     
-----------------------------------------------------------------------
MD5    :  
Status    :  Scanned
Object    :  c:\users\desmond\appdata\roaming\mozilla\firefox\profiles\lcg6ehl7.default-release\extensions\jid1-q4sg8pyhq8kghs@jetpack.xpi
Publisher    :  
Size    :  0
Detection    :  HijackExt:FirefoxPlugin/jid1-q4sG8pYhq8KGHs@jetpack
Action    :  Delete
-----------------------------------------------------------------------
MD5    :  
Status    :  Scanned
Object    :  c:\users\desmond\appdata\roaming\mozilla\firefox\profiles\lcg6ehl7.default-release\extensions\{b33773df-f1f0-4f86-bf16-cbef3280ea08}.xpi
Publisher    :  
Size    :  0
Detection    :  HijackExt:FirefoxPlugin/{b33773df-f1f0-4f86-bf16-cbef3280ea08}
Action    :  Delete
-----------------------------------------------------------------------
     
 
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v1rus2020

v1rus2020

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Posted

The same problem remains as per my original post. MWB keeps detecting the LevelDB virus and no matter how many times I quarantine it, it comes back. Also, I'm not sure whether the virus has anything to do with changing my Google search engine to dark mode. Lastly, chrome is still "managed by my organisation" even though it isn't.  Can't tell if there's anything else amiss.

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kevinf80

kevinf80

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I want you to reset group policies to default settings, see if that helps with "Managed by Organization" issue..

Open an elevated command prompt,

At the prompt type or copypaste the following commands and press Enter on each line:

RD /S /Q "%WinDir%\System32\GroupPolicyUsers"

RD /S /Q "%WinDir%\System32\GroupPolicy"

gpupdate /force

Exit

Next,

Make clean install of Google Chrome, see if that clears the issue... Any data saved to Google drive should be backed up before starting this procedure..
 
If your Chrome Bookmarks are important do this first:

Go to this link: http://www.wikihow.com/Export-Bookmarks-from-Chrome follow the instructions and Export your Bookmarks from Chrome, save to your Desktop or similar. Note the instructions can also be used to Import the bookmarks.....

For your Passwords go here:

https://www.intowindows.com/how-to-backup-saved-passwords-in-google-chrome-browser/

Continue for a clean install:

Download Chrome installer and save to install later: https://www.google.com/intl/en_uk/chrome/browser/desktop/index.html https://www.google.com/intl/en_usa/chrome/browser/desktop/index.html

Next,

Open Chrome and sign into your account, open a new tab and type or copy paste chrome://settings/syncSetup hit enter...

In the new window that opens "Sync everthing" will probably be selected, scroll down to and select "Managed sync data on Google Dashboard"

A new window will open, scroll down to and select "Reset Sync" that will clear synced data from Google Server...

Continue to next step to completely Uninstall Chrome....

Next.

Uninstall Chrome: https://support.google.com/chrome/answer/95319?hl=en-GB follow those instructions, ensure the option to "Also delete your browsing data" is selected. <<--- Very important!!

Navigate to C:\Users\Your user name\Appdata\Local  from that folder delete the folder named Google (you will need to show hidden files/folders to see the folder Appdata)

For XP that will be My Computer > C:\ Documents and Settings\Your User Name\Application Data\Roaming

How to show hidden files and folders for windows: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/

Next,

Install Google Chrome :

Next,

Import your Bookmarks... (instructions in the first step)

Import Passwords... (instructions in second step above)

Next,

Install Malwarebytes Browser Extension (Free) https://chrome.google.com/webstore/detail/malwarebytes-browser-exte/ihcjicgdanjaechkgeegckofjjedodee

Next,

Install uBlock Origin for Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en

Does that help

 

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kevinf80

kevinf80

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Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

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