dugdugdug Posted July 12, 2020 ID:1394002 Share Posted July 12, 2020 il-print.exe This is a java helper app that you have to install in Windows 10 to print labels from the InventoryLab browser app. Malwarebytes blocks it and closes the app. Export: Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 7/12/20 Protection Event Time: 5:41 PM Log File: 5b8c1d3a-c488-11ea-a49a-7085c20e0414.json -Software Information- Version: 4.1.0.56 Components Version: 1.0.976 Update Package Version: 1.0.26741 License: Premium -System Information- OS: Windows 10 (Build 18362.900) CPU: x64 File System: NTFS User: System -Exploit Details- File: 0 (No malicious items detected) Exploit: 1 Malware.Exploit.Agent.Generic, , Blocked, 0, 392684, 0.0.0 -Exploit Data- Affected Application: Java Protection Layer: Application Behavior Protection Protection Technique: Java malicious inbound socket detected File Name: URL: (end) Link to post Share on other sites More sharing options...
exile360 Posted July 13, 2020 ID:1394029 Share Posted July 13, 2020 Greetings, Until this is resolved, you may work around this issue by opening Malwarebytes and navigating to settings by clicking the small gear icon in the upper right, then selecting the Security tab. Once there, click on the Advanced Settings button under Exploit Protection and under the last tab called Java protection, uncheck the second option which refers to blocking inbound shell attacks. That should prevent the detection while awaiting a fix so that you may continue using your printer. Link to post Share on other sites More sharing options...
dugdugdug Posted July 13, 2020 Author ID:1394032 Share Posted July 13, 2020 Done. Thank you. Link to post Share on other sites More sharing options...
exile360 Posted July 13, 2020 ID:1394054 Share Posted July 13, 2020 You're welcome, I'm glad I could help. A member of the Malwarebytes staff should respond here once they have addressed the issue. Thank you for reporting this issue to us, and for your patience. Link to post Share on other sites More sharing options...
LiquidTension Posted July 13, 2020 ID:1394081 Share Posted July 13, 2020 Hello, Thank you for the report. Could you run the Malwarebytes Support Tool please and provide the generated file?https://support.malwarebytes.com/hc/en-us/articles/360039023453-Upload-Malwarebytes-Support-Tool-logs-offline Link to post Share on other sites More sharing options...
dugdugdug Posted July 14, 2020 Author ID:1394264 Share Posted July 14, 2020 12 hours ago, LiquidTension said: Hello, Thank you for the report. Could you run the Malwarebytes Support Tool please and provide the generated file?https://support.malwarebytes.com/hc/en-us/articles/360039023453-Upload-Malwarebytes-Support-Tool-logs-offline I'm sorry - I ran the repair process without realizing i was supposed to gather logs. I did it afterwards. Hopefully what you wanted is still in there. mbst-grab-results.zip Link to post Share on other sites More sharing options...
exile360 Posted July 14, 2020 ID:1394297 Share Posted July 14, 2020 Does the detection still occur if you re-enable the Java setting I asked you to disable previously? If so, the logs should still be useful. Link to post Share on other sites More sharing options...
dugdugdug Posted July 14, 2020 Author ID:1394395 Share Posted July 14, 2020 10 hours ago, exile360 said: Does the detection still occur if you re-enable the Java setting I asked you to disable previously? If so, the logs should still be useful. I turned the detection back on and the app worked this time. Success. Thanks again. Link to post Share on other sites More sharing options...
dugdugdug Posted July 14, 2020 Author ID:1394397 Share Posted July 14, 2020 Oh it occurs to me that I turned it back on AFTER generating the logs. Should I generate a new log file now that I have turned it back on? Link to post Share on other sites More sharing options...
exile360 Posted July 14, 2020 ID:1394410 Share Posted July 14, 2020 I don't think it makes a difference at this point since the detection is no longer occurring, however you might try restarting the system now that you have re-enabled the Java setting and once more verify that the block does not occur just to make certain the issue is resolved. Link to post Share on other sites More sharing options...
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