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Monerohash.com and xmrpool.eu keep trying to access


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Hello @MrSherif

Please post back the Protection log from one of these blocks.

Then go ahead and follow the directions below.

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and select Scan and let it run.
  • Once the scan is completed click on the View Report button, then the Export button and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know in your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, please click Clean & Repair.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Attach or Copy its content into your next reply.

 

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a checkmark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

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@MrSherif

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

This fix will try to export the wuauservcd value from the registry. It will create a file called C:\wuauservcd_service.txt please upload that file on your next reply

 

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt

Thanks


 

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Windows Resource Protection has detected and repaired corrupt files.

However, the DISM command to repair the Windows Image Store was not successful as it could not find the correct files. We'll need to review and possibly have you download an ISO image so we can attempt to repair.

The registry export did not work as it said it was unable to locate that Registry key.

Error: Error: The system did not find the specified registry key or value.

Overall though, we were able to fix quite a few things so far. Please go ahead and restart your computer one more time.

Then run the following.

 

Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and select Scan and let it run.
  • Once the scan is completed click on the View Report button, then the Export button and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know in your next reply.

 

RESTART THE COMPUTER Before running Step 2

STEP 02
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a checkmark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

 

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Can you please upload the following file

C:\Users\Laurence\Desktop\wuauserv.txt

 

Your Google Chrome has some old components. Please download a new installer for Google Chrome and install to update it. I see you use Firefox as default which is good, but Chrome should updated if you're going to keep it.

C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [144200 2016-01-26] (Google Inc -> Google Inc.)

Thanks

 

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Hello @MrSherif

Sorry for the delay.

Please download the following Registry file and save it to your computer. If Microsoft SmartScreen warns you about it please tell it to allow the download.

https://download.bleepingcomputer.com/win-services/win-10/wuauserv.reg

 

Then locate the file in This PC or File Explorer and double-click on it and merge it into your Registry.
Press OK for the alerts asking to merge the change.

Then restart the computer and run FRST again and include Addition.txt and I'll review the new logs to see if that service got fixed or not.

Thanks

 

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Thanks, that appears to have fixed that issue.

Your installation of Google Chrome is old. Please download a new fresh version of Google Chrome and reinstall over the top and see if that correct it.  2016-01-26

download Chrome again from google.com/chrome and reinstall it.

Open an elevated admin command prompt and type in the following. It will remove cpuz145 as it's installed as a service into the temp folder. No programs should ever be installed to the temp folder.

sc  delete  cpuz145

You should get a success message

Then open Malwarebytes and check for updates from the Settings, General or Settings, About tab.

Then do a Threat Scan and post back the completed scan log.

Thanks

 

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Great, glad to hear we were able to assist you. I'll go ahead then and close your topic now and it will leave you with a link you can bookmark and review as  you have time. No need to rush

Take care and stay safe out there and have a great weekend @MrSherif

Cheers

 

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection

Thank you

 

 

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