Hardhead Posted July 9, 2020 ID:1393208 Share Posted July 9, 2020 Does anyone know why lock screen works for a few days and just quit working. It gives you a different picture on boot up. Mine worked for a few days and just stopped working. Running Windows Pro 1909 build 18363.900 Link to post Share on other sites More sharing options...
Maurice Naggar Posted July 9, 2020 ID:1393227 Share Posted July 9, 2020 Hi. Different images at startup ( prior to the login ) is normal. But how do you see it "not working" ? You still get a "login" prompt ? ? Run a couple of checks. Just write down the bottom line results. On the Windows taskbar , on the Windows search box, type in cmd.exe and then look at the entire list of choices, and click on Run as Administrator. It is best to use COPY & Paste for the following. At the prompt either type or copy/paste the following commands, tap Enter-key after each command: sfc /scannow Monitor the result at the finish of that run. type or copy/paste the following command DISM /Online /Cleanup-Image /CheckHealth Link to post Share on other sites More sharing options...
Hardhead Posted July 9, 2020 Author ID:1393231 Share Posted July 9, 2020 It’s working now and I did nothing but reboot. Link to post Share on other sites More sharing options...
Maurice Naggar Posted July 9, 2020 ID:1393233 Share Posted July 9, 2020 ok 🙂 You should consider doing the 2 procs above .... in any event. Link to post Share on other sites More sharing options...
Hardhead Posted July 9, 2020 Author ID:1393241 Share Posted July 9, 2020 I did Maurice yesterday and today and everything is all well. Hold on you will see what I mean. I got this just a few minutes ago. Sorry I didn’t get the time in the first picture but I think it was 4:39. Also I did notice that Malwarebytes Privacy didn’t connect and that may be the issue. So I reconnected Malwarebytes Privacy and rebooted and everything is back to normal. Not sure without running logs with MBST. Not sure where to post now Link to post Share on other sites More sharing options...
Hardhead Posted July 9, 2020 Author ID:1393246 Share Posted July 9, 2020 (edited) I'm going to post MBST logs in Malwarebytes Privacy since I couldn't connect. Going to run tool now for logs. BRB in a few in Malwarebytes Privacy forum. Edited July 9, 2020 by Hardhead add for logs Link to post Share on other sites More sharing options...
exile360 Posted July 10, 2020 ID:1393305 Share Posted July 10, 2020 It could be either that your network connection wasn't ready (they obviously take time to connect, especially wi-fi connections) which prevented MB Privacy from connecting and also delayed loading the screen, however it is also possible that MB Privacy itself caused the issue, possibly due to the delay in connecting as you indicate. Normally I would request Procmon logs for an issue like this, however I'm not certain it will be able to start itself early enough to log what's happening when the issue occurs so more detective work with normal logs may be needed, unless they have a debugger or similar that they can use and get to start that early for logging/troubleshooting. I'll keep an eye on your thread in case it does turn out to be caused by MB Privacy so I can report it to the Product team. Link to post Share on other sites More sharing options...
Hardhead Posted July 10, 2020 Author ID:1393306 Share Posted July 10, 2020 @exile360 I wasn’t on WiFi at all I was wired directly to my router. There’s an issue with my router but I manually fixed the vulnerability. Link to post Share on other sites More sharing options...
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