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Excel Blocked and removed


KRBryant71

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I have Malwarebytes Premium 4.2 and it has repeatedly blocked my Excel program.  I have read other threads and it seems not to resolve the issue. I need to get this resolved

Log info:

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 7/2/20
Protection Event Time: 3:56 PM
Log File: 7efec518-bca6-11ea-a016-000000000000.json

-Software Information-
Version: 4.1.2.73
Components Version: 1.0.972
Update Package Version: 1.0.26309
License: Premium

-System Information-
OS: Windows 10 (Build 18362.900)
CPU: x64
File System: NTFS
User: System

-Ransomware Details-
File: 1
Malware.Ransom.Agent.Generic, C:\Program Files\Microsoft Office\root\Office16\EXCEL.EXE, Blocked, 0, 392685, 0.0.0


(end)

 

.json log file:

17BEF2AABBC57996C296079EE1E911274B6D9AD3B8181B9310CA5CB911D9D4F8
{
   "applicationVersion" : "4.1.2.73",
   "chromeSyncResetQueryRequested" : false,
   "chromeSyncResetQueryResult" : false,
   "clientID" : "",
   "clientType" : "other",
   "componentsUpdatePackageVersion" : "1.0.972",
   "cpu" : "x64",
   "dbSDKUpdatePackageVersion" : "1.0.26309",
   "detectionDateTime" : "2020-07-02T20:56:27Z",
   "fileSystem" : "NTFS",
   "id" : "7efec518-bca6-11ea-a016-000000000000",
   "isUserAdmin" : true,
   "licenseState" : "licensed",
   "linkagePhaseComplete" : false,
   "loggedOnUserName" : "System",
   "machineID" : "",
   "os" : "Windows 10 (Build 18362.900)",
   "schemaVersion" : 16,
   "sourceDetails" : {
      "type" : "arw"
   },
   "threats" : [
      {
         "ddsSigFileVersion" : "",
         "linkedTraces" : [

         ],
         "mainTrace" : {
            "archiveMember" : "",
            "archiveMemberMD5" : "",
            "cleanAction" : "block",
            "cleanResult" : "successful",
            "cleanResultErrorCode" : 0,
            "cleanTime" : "",
            "generatedByPostCleanupAction" : false,
            "id" : "7f1669ac-bca6-11ea-9ac5-000000000000",
            "isPEFile" : false,
            "linkType" : "none",
            "objectMD5" : "343e97de280c2bab701d879729900cca",
            "objectPath" : "C:\\Program Files\\Microsoft Office\\root\\Office16\\EXCEL.EXE",
            "objectSha256" : "86a6500fef70921f7e93851b47c6f7a592df73381f97d3458cb14c2319e8c7e8",
            "objectType" : "file",
            "resolvedPath" : "",
            "suggestedAction" : {
               "archiveDir" : false,
               "chromeExtensionOther" : false,
               "chromeExtensionPreferences" : false,
               "chromeExtensionSecurePreferences" : false,
               "chromeExtensionSyncData" : false,
               "chromeUrlOther" : false,
               "chromeUrlSecurePreferences" : false,
               "chromeUrlSyncData" : false,
               "chromeUrlWebData" : false,
               "disableHubbleWhiteListing" : false,
               "disableSignatureWhiteListing" : false,
               "fileDelete" : true,
               "fileReplace" : false,
               "fileTxtReplace" : false,
               "folderDelete" : false,
               "isChromeObject" : false,
               "isDDS" : false,
               "isDoppleganging" : false,
               "isExternalDetection" : false,
               "isPUP" : false,
               "isShuriken" : false,
               "isWMIEventConsumer" : false,
               "killProcess" : false,
               "minimalWhiteListing" : false,
               "moduleUnload" : false,
               "noLinking" : false,
               "physicalSectorReplace" : false,
               "priorityHigh" : false,
               "priorityNormal" : false,
               "priorityUrgent" : false,
               "processUnload" : false,
               "regKeyDelete" : false,
               "regValueDelete" : false,
               "regValueReplace" : false,
               "shortcutReplace" : false,
               "silentMode" : false,
               "singleDelete" : false,
               "treatAsRootkit" : false,
               "useDDA" : false,
               "verifyResolvedPath" : false,
               "whitelistCheckError" : false
            }
         },
         "ruleID" : 392685,
         "ruleString" : "",
         "rulesVersion" : "0.0.0",
         "srcEngineComponent" : "unknown",
         "srcEngineThreatNames" : [

         ],
         "threatID" : 0,
         "threatName" : "Malware.Ransom.Agent.Generic"
      }
   ],
   "threatsDetected" : 1
}

 

image.png.60c488afdceec75909be3719c1ce3d89.png

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