Jump to content
Sniktbub

AdwCleaner for Windows XP?

Recommended Posts

Hello,

Is 6.047 the final version that is compatible with XP SP3 32-bit?

Just wanted to make sure.

Share this post


Link to post
Share on other sites

***This is an automated reply***

Hi,

Thanks for posting in the AdwCleaner Help forum.
In order to help us assist you to resolve your issue, please post or attach your latest AdwCleaner log files with your post. https://support.malwarebytes.com/hc/en-us/articles/360039021593

Someone will reply shortly, but in the meantime here are a few resources which may help resolve your issue:

Thanks in advance for your patience.

-The Malwarebytes Forum Team

 

 

 

 

notify me.jpeg

mbst_advanced_gather_logs.jpg

mbst_get_started.jpg

mbst_getting_logs.jpg

mbst_log_saved_desktop.jpg

Share this post


Link to post
Share on other sites

Greetings,

Please refer to this support article which explains that the last available version for Vista and XP is 7.4.2.  You'll also find the download link for that version in the aforementioned support article.

If there is anything else we can help with please let us know.

Thanks

Share this post


Link to post
Share on other sites

Hello Exile,

Lightning quick reply as always ;)

I tried 7.4.2, but it's giving me an error message saying that dwmapi.dll cannot be found.

I did some quick googling and found this thread:
 


--
So I think I'll stick with 6.047, like that MarcoBytes guy.

Unless there's some easy fix for that?

Share this post


Link to post
Share on other sites

That's a bummer, I'll be sure to report this to the Product team.  I don't know of any fix offhand unfortunately.

Share this post


Link to post
Share on other sites
5 hours ago, exile360 said:

That's a bummer, I'll be sure to report this to the Product team.  I don't know of any fix offhand unfortunately.

Thank you very much!

As you said in the other thread:

Unfortunately ADWCleaner is no longer compatible with Windows XP so this is the reason you're seeing this error, as dwmapi.dll is actually a part of DWM, or the Desktop Windows Manager, which is the UI/shell renderer/API for newer versions of Windows (Vista and later; basically every version after XP ever since Microsoft originally implemented hardware graphics acceleration for the Windows shell for features like the Aero Glass theme etc. as well as to reduce the load on the main CPU by offloading rendering of the system shell (Explorer.exe) and other applications to the graphics processor (GPU/video card/graphics card).

This explains why I can't run it, I guess.

Share this post


Link to post
Share on other sites

Perhaps, but the support article claims that version is compatible with XP so there could be more to it.

Share this post


Link to post
Share on other sites
11 minutes ago, exile360 said:

Perhaps, but the support article claims that version is compatible with XP so there could be more to it.

I see.

If you find out anything later, please kindly bump this thread or PM me.

Thank you for your help.

Share this post


Link to post
Share on other sites

Yes, someone will post here and you should receive a notification when they do.

Share this post


Link to post
Share on other sites

Hello,

We indeed don't support XP any longer. Please update your Windows version, as it's impossible to protect a network-connected Windows XP nowadays..

Best regards,

Share this post


Link to post
Share on other sites
1 hour ago, jboursier said:

Hello,

We indeed don't support XP any longer. Please update your Windows version, as it's impossible to protect a network-connected Windows XP nowadays..

Best regards,

Hello,

I see. Thank you for your reply.

Share this post


Link to post
Share on other sites

Hello again,

My last "update" on this thread, if I may.

Just wanted to inform that I tested AdwCleaner (version 6.047) again on my 32-bit XP Professional SP3 system.

It works. No issues.

As proof, I'm including the logs (they are clear, no infections).

Please consider updating your support article in the future.

Thank you in advance!

AdwCleaner[S0].txt AdwCleaner[C0].txt

Share this post


Link to post
Share on other sites

Thanks for your feedback.

We indeed have reports that legacy AdwCleaner versions still work on XP, but as explained above we don't recommend it. Instead, please update your operating system as this is the first line of defense.

Regards,

Share this post


Link to post
Share on other sites
1 hour ago, jboursier said:

Thanks for your feedback.

We indeed have reports that legacy AdwCleaner versions still work on XP, but as explained above we don't recommend it. Instead, please update your operating system as this is the first line of defense.

Regards,

Anytime.

Understood, thank you.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.