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Hello Exile,

Lightning quick reply as always ;)

I tried 7.4.2, but it's giving me an error message saying that dwmapi.dll cannot be found.

I did some quick googling and found this thread:
 


--
So I think I'll stick with 6.047, like that MarcoBytes guy.

Unless there's some easy fix for that?

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5 hours ago, exile360 said:

That's a bummer, I'll be sure to report this to the Product team.  I don't know of any fix offhand unfortunately.

Thank you very much!

As you said in the other thread:

Unfortunately ADWCleaner is no longer compatible with Windows XP so this is the reason you're seeing this error, as dwmapi.dll is actually a part of DWM, or the Desktop Windows Manager, which is the UI/shell renderer/API for newer versions of Windows (Vista and later; basically every version after XP ever since Microsoft originally implemented hardware graphics acceleration for the Windows shell for features like the Aero Glass theme etc. as well as to reduce the load on the main CPU by offloading rendering of the system shell (Explorer.exe) and other applications to the graphics processor (GPU/video card/graphics card).

This explains why I can't run it, I guess.

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11 minutes ago, exile360 said:

Perhaps, but the support article claims that version is compatible with XP so there could be more to it.

I see.

If you find out anything later, please kindly bump this thread or PM me.

Thank you for your help.

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  • 3 weeks later...

Hello again,

My last "update" on this thread, if I may.

Just wanted to inform that I tested AdwCleaner (version 6.047) again on my 32-bit XP Professional SP3 system.

It works. No issues.

As proof, I'm including the logs (they are clear, no infections).

Please consider updating your support article in the future.

Thank you in advance!

AdwCleaner[S0].txt AdwCleaner[C0].txt

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1 hour ago, jboursier said:

Thanks for your feedback.

We indeed have reports that legacy AdwCleaner versions still work on XP, but as explained above we don't recommend it. Instead, please update your operating system as this is the first line of defense.

Regards,

Anytime.

Understood, thank you.

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