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mycashware

ANSWERED My website is being blocked.

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Hi there, 

A user has made me aware that my website has been blocked by your software. I am unsure why that is. VirusTotal shows that everything is fine. I believe it being blocked as a false positive. 

The site is https://mycashware.com  . It's statically hosted on a CDN. 

Any help is appreciated.

Thanks

MCW

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Hi,

I think the block occurred because there was a bitcoinminer on it. However I'm no longer seeing it active so we can unblock it.

Have a happy 4th of July! :)

 

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I am having the same issue, we have a subdomain website that hosts event and donation forms. Our staff uses Malwarebytes and we have never been blocked but we continue to get email from users that they are being blocked and want to know if our site is safe. We know our site is safe as it is professionally managed and is hosted on a CDN. Why would https://crm.uscj.org be yielding a false positive? See the attached screenshot which I also pasted below ...

image.png.d7214ed30eac35747ea4ab90770afe1a.png

Please advise and thanks,

Kind regards,

Martin S. Kunoff, MBA
United Synagogue of Conservative Judaism (USCJ)
Senior Director, Department of Operations
E-mail: kunoff@uscj.org
Website: www.uscj.org
Direct: 646-519-9280
Cell: 631-276-9860

viwuUEqYGRlhNdVbXmWVhVPhKxiV_YbNNr5oOm7M3OJS6CmrAhcT-Pgq6GUEucIaEnaJ-uvDg8Y9WoIa3_4h70mpPzmdKGuiEE7o1HbGU2Vuw8IiUtV4g01VV8nxgl9J8F4797AV

malwarebytes.jpg

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3 hours ago, Kunoff said:

Why would https://crm.uscj.org be yielding a false positive?

This is a block from the FREE browser Guard program. Not the paid main program. Therefore I will advise the correct team to look at the block.

@gonzo@gatortail

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What do you mean by the site has changed? The crm.uscj.org website made up of donation and event registration pages.

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When someone jumps onto another person's thread rather than create their own, silly communications begin.  Above is an example.

crm.uscj.org has been whitelisted.  Please allow 15-30 minutes for changes to take effect.

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Thanks for the white listing. I hear you about new topics are preferred. I think changing the word from Topic to Message might be helpful in guiding users to initiate new threads.

Thanks again!

 

 

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