mycashware Posted July 4, 2020 ID:1392101 Share Posted July 4, 2020 Hi there, A user has made me aware that my website has been blocked by your software. I am unsure why that is. VirusTotal shows that everything is fine. I believe it being blocked as a false positive. The site is https://mycashware.com . It's statically hosted on a CDN. Any help is appreciated. Thanks MCW Link to post Share on other sites More sharing options...
Solution thisisu Posted July 5, 2020 Solution ID:1392215 Share Posted July 5, 2020 Hi, I think the block occurred because there was a bitcoinminer on it. However I'm no longer seeing it active so we can unblock it. Have a happy 4th of July! Link to post Share on other sites More sharing options...
Kunoff Posted July 5, 2020 ID:1392283 Share Posted July 5, 2020 I am having the same issue, we have a subdomain website that hosts event and donation forms. Our staff uses Malwarebytes and we have never been blocked but we continue to get email from users that they are being blocked and want to know if our site is safe. We know our site is safe as it is professionally managed and is hosted on a CDN. Why would https://crm.uscj.org be yielding a false positive? See the attached screenshot which I also pasted below ... Please advise and thanks, Kind regards, Martin S. Kunoff, MBA United Synagogue of Conservative Judaism (USCJ) Senior Director, Department of Operations E-mail: kunoff@uscj.org Website: www.uscj.org Direct: 646-519-9280 Cell: 631-276-9860 Link to post Share on other sites More sharing options...
Porthos Posted July 5, 2020 ID:1392318 Share Posted July 5, 2020 3 hours ago, Kunoff said: Why would https://crm.uscj.org be yielding a false positive? This is a block from the FREE browser Guard program. Not the paid main program. Therefore I will advise the correct team to look at the block. @gonzo@gatortail Link to post Share on other sites More sharing options...
mycashware Posted July 6, 2020 Author ID:1392419 Share Posted July 6, 2020 Thank you @thisisu The site has completely changed. Link to post Share on other sites More sharing options...
Kunoff Posted July 6, 2020 ID:1392425 Share Posted July 6, 2020 What do you mean by the site has changed? The crm.uscj.org website made up of donation and event registration pages. Link to post Share on other sites More sharing options...
gonzo Posted July 6, 2020 ID:1392440 Share Posted July 6, 2020 When someone jumps onto another person's thread rather than create their own, silly communications begin. Above is an example. crm.uscj.org has been whitelisted. Please allow 15-30 minutes for changes to take effect. Link to post Share on other sites More sharing options...
Kunoff Posted July 6, 2020 ID:1392442 Share Posted July 6, 2020 Thanks for the white listing. I hear you about new topics are preferred. I think changing the word from Topic to Message might be helpful in guiding users to initiate new threads. Thanks again! Link to post Share on other sites More sharing options...
Staff Zynthesist Posted July 6, 2020 Staff ID:1392507 Share Posted July 6, 2020 Closing as all inquiries have been resolved. Link to post Share on other sites More sharing options...
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