JDOGG Posted July 2, 2020 ID:1391883 Share Posted July 2, 2020 I was recently on opera and noticed a search bar pop up on the top of the screen, when you click on the search bar it takes you to a fake search engine and whenever you search something it takes you to a yahoo page I figured it was malware so I even downloaded Malwarebytes right off the bat and ran a scan. Nothing was found. I found the malware in control panel and deleted it but it is still there. I've re-ran Malwarebytes and nothing is found but I can't find a way to prevent this search bar from appearing on the top of my screen. Any thoughts on what I need to do? Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted July 2, 2020 Staff ID:1391884 Share Posted July 2, 2020 ***This is an automated reply*** Hi, Thanks for posting in the Malwarebytes for Windows Help forum. If you are having technical issues with our Windows product, please do the following: Malwarebytes Support Tool - Advanced Options This feature is designed for the following reasons: For use when you are on the forums and need to provide logs for assistance For use when you don't need or want to create a ticket with Malwarebytes For use when you want to perform local troubleshooting on your own How to use the Advanced Options: Spoiler Download Malwarebytes Support Tool Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next Navigate to the Advanced tab The Advanced menu page contains four categories: Gather Logs: Collects troubleshooting information from the computer. As part of this process, Farbar Recovery Scan Tool (FRST) is run to perform a complete diagnosis. The information is saved to a file on the Desktop named mbst-grab-results.zip and can be added as an email attachment or uploaded to a forum post to assist with troubleshooting the issue at hand. Clean: Performs an automated uninstallation of all Malwarebytes products installed to the computer and prompts to install the latest version of Malwarebytes for Windows afterwards. The Premium license key is backed up and reinstated. All user configurations and other data are removed. This process requires a reboot. Repair System: Includes various system-related repairs in case a Windows service is not functioning correctly that Malwarebytes for Windows is dependent on. It is not recommended to use any Repair System options unless instructed by a Malwarebytes Support agent. Anonymously help the community by providing usage and threat statistics: Unchecking this option will prevent Malwarebytes Support Tool from sending anonymous telemetry data on usage of the program. To provide logs for review click the Gather Logs button Upon completion, click OK A file named mbst-grab-results.zip will be saved to your Desktop Please attach the file in your next reply. To uninstall all Malwarebytes Products, click the Clean button. Click the Yes button to proceed. Save all your work and click OK when you are ready to reboot. After the reboot, you will have the option to re-install the latest version of Malwarebytes for Windows. Select Yes to install Malwarebytes. Malwarebytes for Windows will open once the installation completes successfully. Screenshots: Spoiler Spoiler If you are having licensing issues, please do the following: Spoiler For any of these issues: Renewals Refunds (including double billing) Cancellations Update Billing Info Multiple Transactions Consumer Purchases Transaction Receipt Please contact our support team at https://support.malwarebytes.com/hc/en-us/requests/new to get help If you need help looking up your license details, please head here: Find my premium license key Thanks in advance for your patience. -The Malwarebytes Forum Team Link to post Share on other sites More sharing options...
kevinf80 Posted July 2, 2020 ID:1391885 Share Posted July 2, 2020 Hello JDOGG and welcome to malwarebytes.... Continue with the following: Open Malwarebytes, select > "settings" > "security tab" Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Go back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes quarantine any found entries... To get the log from Malwarebytes do the following: Single click on the target sight above scanner window. In the new window select Report Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options:Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your replyExport toTxt - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply Please use "Export to Txt" then attach the log to your reply... Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.htmlNote: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status... Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs in your reply... Thank you, Kevin.... Link to post Share on other sites More sharing options...
JDOGG Posted July 2, 2020 Author ID:1391894 Share Posted July 2, 2020 Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 7/2/20 Scan Time: 6:32 PM Log File: e10e7ea8-bcb3-11ea-a42f-02004c4f4f50.json -Software Information- Version: 4.1.2.73 Components Version: 1.0.972 Update Package Version: 1.0.26315 License: Trial -System Information- OS: Windows 10 (Build 18362.900) CPU: x64 File System: NTFS User: DESKTOP-1PK82LS\Felicia -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 277304 Threats Detected: 0 Threats Quarantined: 0 Time Elapsed: 2 min, 2 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 0 (No malicious items detected) Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end) Link to post Share on other sites More sharing options...
JDOGG Posted July 2, 2020 Author ID:1391895 Share Posted July 2, 2020 Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 30-06-2020 Ran by Felicia (administrator) on DESKTOP-1PK82LS (Dell Inc. Inspiron 7586) (02-07-2020 18:45:11) Running from C:\Users\Felicia\Downloads Loaded Profiles: Felicia Platform: Windows 10 Home Version 1909 18363.900 (X64) Language: English (United States) Default browser: Opera Boot Mode: Normal Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (Dell Inc -> ) C:\Program Files (x86)\Dell Digital Delivery Services\Dell.D3.WinSvc.exe (Dell Inc -> ) C:\Program Files (x86)\Dell\UpdateService\ServiceShell.exe (Dell Inc -> Dell Inc.) C:\Program Files\Dell\SARemediation\agent\DellSupportAssistRemedationService.exe (Dell Inc. -> Dell Inc.) C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe (Dell Technologies Inc. -> Dell Technologies Inc.) C:\Program Files\Dell\DellDataVault\DDVCollectorSvcApi.exe (Dell Technologies Inc. -> Dell Technologies Inc.) C:\Program Files\Dell\DellDataVault\DDVDataCollector.exe (Dell Technologies Inc. -> Dell Technologies Inc.) C:\Program Files\Dell\DellDataVault\DDVRulesProcessor.exe (Google LLC -> Google LLC) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe <9> (Google LLC -> Google LLC) C:\Program Files (x86)\Google\Update\1.3.35.452\GoogleCrashHandler.exe (Google LLC -> Google LLC) C:\Program Files (x86)\Google\Update\1.3.35.452\GoogleCrashHandler64.exe (Intel Corporation -> Intel Corporation) C:\Windows\System32\Intel\DPTF\dptf_helper.exe (Intel Corporation -> Intel Corporation) C:\Windows\System32\Intel\DPTF\esif_uf.exe (Intel Corporation -> Intel(R) Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe (Intel Corporation -> Intel(R) Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe (Intel Corporation -> Intel® Corporation) C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe (Intel(R) Embedded Subsystems and IP Blocks Group -> Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe (Intel(R) Embedded Subsystems and IP Blocks Group -> Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe (Intel(R) pGFX -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\cui_dch.inf_amd64_f3a64c75ee4defb7\igfxCUIService.exe (Intel(R) pGFX -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\cui_dch.inf_amd64_f3a64c75ee4defb7\igfxEM.exe (Intel(R) pGFX -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_bbd2c587f8c21bc5\IntelCpHDCPSvc.exe (Intel(R) pGFX -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_bbd2c587f8c21bc5\IntelCpHeciSvc.exe (Intel(R) Rapid Storage Technology -> Intel Corporation) C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe (Intel(R) Rapid Storage Technology -> Intel Corporation) C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe (Intel(R) Rapid Storage Technology -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\iastorac.inf_amd64_99239023b47c777a\RstMwService.exe (Intel(R) Software Development Products -> Intel Corporation) C:\Windows\System32\DriverStore\FileRepository\sgx_psw.inf_amd64_71d5a06748fb983c\aesm_service.exe (Intel(R) Trust Services -> Intel(R) Corporation) C:\Program Files\Intel\Intel(R) Management Engine Components\iCLS\SocketHeciServer.exe (Malwarebytes Inc -> Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe (Malwarebytes Inc -> Malwarebytes) C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe (McAfee, Inc. -> McAfee LLC.) C:\Program Files\Common Files\mcafee\AMCore\mcshield.exe (McAfee, Inc. -> McAfee, LLC) C:\Program Files\Common Files\mcafee\SystemCore\mfemms.exe (McAfee, Inc. -> McAfee, LLC) C:\Windows\System32\mfevtps.exe (McAfee, LLC -> McAfee, LLC) C:\Program Files\Common Files\mcafee\CSP\3.6.124.0\McCSPServiceHost.exe (McAfee, LLC -> McAfee, LLC) C:\Program Files\Common Files\mcafee\MMSSHost\MMSSHOST.exe (McAfee, LLC -> McAfee, LLC) C:\Program Files\Common Files\mcafee\modulecore\ModuleCoreService.exe <2> (McAfee, LLC -> McAfee, LLC) C:\Program Files\Common Files\mcafee\modulecore\ProtectedModuleHost.exe (McAfee, LLC -> McAfee, LLC) C:\Program Files\Common Files\mcafee\PEF\CORE\PEFService.exe (McAfee, LLC -> McAfee, LLC) C:\Program Files\Common Files\mcafee\Platform\McUICnt.exe (McAfee, LLC -> McAfee, LLC) C:\Program Files\Common Files\mcafee\VSCore_20_4\mcapexe.exe (McAfee, LLC -> McAfee, LLC) C:\Program Files\mcafee\MfeAV\MfeAVSvc.exe (Microsoft Corporation -> Microsoft Corporation) C:\Users\Felicia\AppData\Local\Microsoft\OneDrive\OneDrive.exe (Microsoft Corporation -> Microsoft Corporation) C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe (Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.WindowsStore_12006.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe (Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.ZuneMusic_10.20032.12611.0_x64__8wekyb3d8bbwe\Music.UI.exe (Microsoft Windows -> Microsoft Corporation) C:\Windows\ImmersiveControlPanel\SystemSettings.exe (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\BackgroundTransferHost.exe (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\browser_broker.exe (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\dllhost.exe <3> (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\MicrosoftEdgeCP.exe (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\MicrosoftEdgeSH.exe (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\smartscreen.exe (Microsoft Windows -> Microsoft Corporation) C:\Windows\System32\wlanext.exe (Microsoft Windows Hardware Compatibility Publisher -> ) C:\Windows\System32\drivers\SessionService.exe (Microsoft Windows Hardware Compatibility Publisher -> Intel) C:\Windows\System32\cAVS\Intel(R) Audio Service\IntelAudioService.exe (Opera Software AS -> Opera Software) C:\Users\Felicia\AppData\Local\Programs\Opera\assistant\browser_assistant.exe <2> (PC-Doctor, Inc. -> PC-Doctor, Inc.) C:\Program Files\Dell\SupportAssistAgent\PCDr\SupportAssist\6.0.7106.1428\DSAPI.exe (Realtek Semiconductor Corp. -> Realtek Semiconductor) C:\Windows\System32\RtkAudUService64.exe <3> (Screenovate Technologies) C:\Program Files\WindowsApps\ScreenovateTechnologies.DellMobileConnect_3.0.9346.0_x64__0vhbc3ng4wbp0\app\DellMobileConnectClient.exe (Screenovate Technologies) C:\Program Files\WindowsApps\ScreenovateTechnologies.DellMobileConnect_3.0.9346.0_x64__0vhbc3ng4wbp0\DellMobileConnectUniversalClient.exe (Tresdox Corporation) [File not signed] C:\Users\Felicia\AppData\Local\Programs\easyxplore\EasyXplore.exe <5> (Waves Inc -> Waves Audio Ltd.) C:\Windows\System32\DriverStore\FileRepository\wavesapo77de.inf_amd64_41fad5d37429641d\WavesSvc64.exe (Waves Inc -> Waves Audio Ltd.) C:\Windows\System32\DriverStore\FileRepository\wavesapo77de.inf_amd64_41fad5d37429641d\WavesSysSvc64.exe ==================== Registry (Whitelisted) =================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [RtkAudUService] => C:\Windows\System32\RtkAudUService64.exe [834336 2019-02-26] (Realtek Semiconductor Corp. -> Realtek Semiconductor) HKLM\...\Run: [WavesSvc] => C:\WINDOWS\System32\DriverStore\FileRepository\wavesapo77de.inf_amd64_41fad5d37429641d\WavesSvc64.exe [1319280 2018-09-28] (Waves Inc -> Waves Audio Ltd.) HKLM\...\Run: [IAStorIcon] => C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe [320056 2019-02-27] (Intel(R) Rapid Storage Technology -> Intel Corporation) HKLM\...\Run: [DellMobileConnectWelcome] => C:\Program Files\Dell\DellMobileConnectDrivers\DellMobileConnectWStartup.exe [313064 2018-10-05] (SCREENOVATE TECHNOLOGIES LTD. -> Screenovate Technologies Ltd.) HKU\S-1-5-21-2845908156-3370841151-2670215384-1001\...\Run: [com.squirrel.Teams.Teams] => C:\Users\Felicia\AppData\Local\Microsoft\Teams\Update.exe [2350776 2020-06-15] (Microsoft 3rd Party Application Component -> Microsoft Corporation) HKU\S-1-5-21-2845908156-3370841151-2670215384-1001\...\Run: [easyxplore Update] => C:\Users\Felicia\AppData\Local\easyxplore\Update\1.3.99.0\easyxploreUpdateCore.exe [592384 2020-07-02] (easyxplore.) [File not signed] HKU\S-1-5-21-2845908156-3370841151-2670215384-1001\...\Run: [electron.app.EasyXplore] => C:\Users\Felicia\AppData\Local\Programs\easyxplore\EasyXplore.exe [79950336 2020-06-01] (Tresdox Corporation) [File not signed] HKU\S-1-5-21-2845908156-3370841151-2670215384-1001\...\Run: [Opera Browser Assistant] => C:\Users\Felicia\AppData\Local\Programs\Opera\assistant\browser_assistant.exe [3105304 2020-07-02] (Opera Software AS -> Opera Software) HKLM\Software\Microsoft\Active Setup\Installed Components: [{8A69D345-D564-463c-AFF1-A69D9E530F96}] -> C:\Program Files (x86)\Google\Chrome\Application\83.0.4103.116\Installer\chrmstp.exe [2020-06-24] (Google LLC -> Google LLC) FF HKLM\SOFTWARE\Policies\Mozilla\Firefox: Restriction <==== ATTENTION ==================== Scheduled Tasks (Whitelisted) ============ (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) Task: {08446D80-8933-4C05-96FC-687C449CDFC7} - System32\Tasks\easyxploreUpdateTaskUserS-1-5-21-2845908156-3370841151-2670215384-1001Core => C:\Users\Felicia\AppData\Local\easyxplore\Update\easyxploreUpdate.exe [102400 2020-07-02] (easyxplore.) [File not signed] Task: {1D86406E-2D3E-49F7-9BF7-B2F44A65024D} - System32\Tasks\easyxplore_run => C:\Users\Felicia\AppData\Local\Programs\easyxplore\EasyXplore.exe [79950336 2020-06-01] (Tresdox Corporation) [File not signed] Task: {1F708B3E-54C0-4C65-AE8F-D0D702027345} - System32\Tasks\Opera scheduled assistant Autoupdate 1585767873 => C:\Users\Felicia\AppData\Local\Programs\Opera\launcher.exe [1509400 2020-07-02] (Opera Software AS -> Opera Software) Task: {4046E6D8-E9A2-47CA-80C9-01F2217BB130} - System32\Tasks\McAfeeLogon => C:\Program Files\Common Files\McAfee\Platform\McUICnt.exe [764640 2020-06-08] (McAfee, LLC -> McAfee, LLC) Task: {55214E19-9370-4CB2-BB78-311FEA502886} - System32\Tasks\{0B6D95F7-4C66-C397-60A8-0749E58DAE74} => C:\Users\Felicia\AppData\Roaming\0b6d95f74c66c39760a80749e58dae74\nehutolu.exe [2234368 2013-04-20] () [File not signed] Task: {5D50A3CA-AB3A-4A7C-B72B-73D3BE668459} - System32\Tasks\McAfee\McAfee Auto Maintenance Task Agent => {ABCECA3B-EA5A-496B-A021-5C6BAB365E5C} C:\Program Files\Common Files\McAfee\TaskScheduler\McAMTaskAgent.exe [1075528 2020-05-14] (McAfee, LLC -> McAfee, LLC) Task: {626C6425-CD55-4A26-A032-5D741109DE96} - System32\Tasks\npcapwatchdog => C:\Program Files\Npcap\CheckStatus.bat [862 2019-04-30] () [File not signed] Task: {6AA8AD31-7532-48C4-B101-22779208453D} - System32\Tasks\McAfee\McAfee DAT Built in test => C:\Program Files\Common Files\McAfee\AMContent\scanners\x86_64\datrep\1.0.9.577\mcdatrep.exe [1826656 2020-06-01] (McAfee, Inc. -> McAfee, LLC.) Task: {86F20813-747F-46AB-A708-606FD08E09AE} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [156456 2019-05-03] (Google Inc -> Google LLC) Task: {92CF109F-F4DB-41AD-8E62-B4CFA829F9D1} - System32\Tasks\McAfee\DAD.Execute.Updates => C:\Program Files\Common Files\McAfee\DynamicAppDownloader\DADUpdater.exe [4185384 2020-05-15] (McAfee, LLC -> McAfee, LLC) Task: {99B4B065-BFEE-4A50-832B-1D3C0992B9C3} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [156456 2019-05-03] (Google Inc -> Google LLC) "C:\Windows\System32\Tasks\McAfee\McAfee Idle Detection Task" was unlocked. <==== ATTENTION Task: {AC546E88-BD12-40BA-9551-A9A7C50C7E3F} - System32\Tasks\McAfee\McAfee Idle Detection Task => {ABCDCA3B-DE6B-5A7C-B132-6D7CBA63E5C5} C:\Program Files\Common Files\McAfee\TaskScheduler\McAMTaskAgent.exe [1075528 2020-05-14] (McAfee, LLC -> McAfee, LLC) Task: {B19BB278-0605-4524-83C2-4CCEF8A156E0} - System32\Tasks\McAfee Remediation (Prepare) => C:\Program Files\Common Files\AV\McAfee VirusScan\upgrade.exe [4592776 2020-05-15] (McAfee, LLC -> McAfee, LLC) Task: {BA9B16AE-3F22-4F69-8740-B3CF23175663} - System32\Tasks\easyxplore_chk => C:\Users\Felicia\AppData\Local\Programs\easyxplore\EasyXplore.exe [79950336 2020-06-01] (Tresdox Corporation) [File not signed] Task: {CC55FF06-6FC0-4407-9F8B-B6856AA633EB} - System32\Tasks\AdwCleaner_onReboot => C:\Users\Felicia\Downloads\adwcleaner_8.0.6.exe [8420016 2020-07-02] (Malwarebytes Inc -> Malwarebytes) Task: {DA9BD2A1-26E9-49AD-A9FC-F9CBD57D0D3E} - System32\Tasks\easyxploreUpdateTaskUserS-1-5-21-2845908156-3370841151-2670215384-1001UA => C:\Users\Felicia\AppData\Local\easyxplore\Update\easyxploreUpdate.exe [102400 2020-07-02] (easyxplore.) [File not signed] Task: {EE5229F8-3519-42C4-86F8-546E9D40B3E7} - System32\Tasks\Opera scheduled Autoupdate 1585767871 => C:\Users\Felicia\AppData\Local\Programs\Opera\launcher.exe [1509400 2020-07-02] (Opera Software AS -> Opera Software) (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.) Task: C:\WINDOWS\Tasks\{0B6D95F7-4C66-C397-60A8-0749E58DAE74}.job => C:\Users\Felicia\AppData\Roaming\0B6D95~1\nehutolu.exe <==== ATTENTION ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) Tcpip\Parameters: [DhcpNameServer] 192.168.219.1 Tcpip\..\Interfaces\{5230bf3b-4422-4054-adcd-559044c80c86}: [DhcpNameServer] 192.168.219.1 Tcpip\..\Interfaces\{94e64a44-5914-4829-bb3d-2ed9e9680678}: [DhcpNameServer] 172.4.1.173 Internet Explorer: ================== HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:blank HKU\S-1-5-21-2845908156-3370841151-2670215384-1001\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank HKU\S-1-5-21-2845908156-3370841151-2670215384-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://dell17win10.msn.com/?pc=DCTE SearchScopes: HKLM -> DefaultScope value is missing SearchScopes: HKLM-x32 -> DefaultScope value is missing SearchScopes: HKU\S-1-5-21-2845908156-3370841151-2670215384-1001 -> DefaultScope {2f23ab71-4ac6-41f2-a955-ea576e553146} URL = SearchScopes: HKU\S-1-5-21-2845908156-3370841151-2670215384-1001 -> {C5CB7C6E-5FB0-4273-9783-4D2106B0186D} URL = Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - C:\Program Files\McAfee\MSC\McSnIePl64.dll [2020-06-08] (McAfee, LLC -> McAfee, LLC) Filter-x32: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - C:\Program Files (x86)\McAfee\MSC\McSnIePl.dll [2020-06-08] (McAfee, LLC -> McAfee, LLC) Edge: ====== DownloadDir: C:\Users\Felicia\Downloads Edge Notifications: HKU\S-1-5-21-2845908156-3370841151-2670215384-1001 -> hxxps://mail.yahoo.com FireFox: ======== FF Plugin: @mcafee.com/MSC,version=10 -> C:\Program Files\McAfee\MSC\npMcSnFFPl64.dll [2020-06-08] (McAfee, LLC -> ) FF Plugin-x32: @mcafee.com/MSC,version=10 -> C:\Program Files (x86)\McAfee\MSC\npMcSnFFPl.dll [2020-06-08] (McAfee, LLC -> ) FF Plugin HKU\S-1-5-21-2845908156-3370841151-2670215384-1001: @easyxplor.com.com/easyxplore Update;version=3 -> C:\Users\Felicia\AppData\Local\easyxplore\Update\1.3.99.0\npeasyxploreUpdate3.dll [2020-07-02] (easyxplore.) [File not signed] FF Plugin HKU\S-1-5-21-2845908156-3370841151-2670215384-1001: @easyxplor.com.com/easyxplore Update;version=9 -> C:\Users\Felicia\AppData\Local\easyxplore\Update\1.3.99.0\npeasyxploreUpdate3.dll [2020-07-02] (easyxplore.) [File not signed] Chrome: ======= CHR Profile: C:\Users\Felicia\AppData\Local\Google\Chrome\User Data\Default [2020-07-02] CHR Extension: (Slides) - C:\Users\Felicia\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2019-05-03] CHR Extension: (Docs) - C:\Users\Felicia\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2019-05-03] CHR Extension: (Google Drive) - C:\Users\Felicia\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2019-05-03] CHR Extension: (YouTube) - C:\Users\Felicia\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2019-05-03] CHR Extension: (Sheets) - C:\Users\Felicia\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2019-05-03] CHR Extension: (Google Docs Offline) - C:\Users\Felicia\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2020-05-28] CHR Extension: (Chrome Web Store Payments) - C:\Users\Felicia\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2019-10-20] CHR Extension: (Gmail) - C:\Users\Felicia\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2019-05-03] CHR Extension: (Chrome Media Router) - C:\Users\Felicia\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2020-05-28] ==================== Services (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) R2 AESMService; C:\WINDOWS\System32\DriverStore\FileRepository\sgx_psw.inf_amd64_71d5a06748fb983c\aesm_service.exe [3368944 2019-02-26] (Intel(R) Software Development Products -> Intel Corporation) R2 DDVCollectorSvcApi; C:\Program Files\Dell\DellDataVault\DDVCollectorSvcApi.exe [248376 2020-01-22] (Dell Technologies Inc. -> Dell Technologies Inc.) R2 DDVDataCollector; C:\Program Files\Dell\DellDataVault\DDVDataCollector.exe [3359288 2020-01-22] (Dell Technologies Inc. -> Dell Technologies Inc.) R2 DDVRulesProcessor; C:\Program Files\Dell\DellDataVault\DDVRulesProcessor.exe [271416 2020-01-22] (Dell Technologies Inc. -> Dell Technologies Inc.) R2 Dell Digital Delivery Services; C:\Program Files (x86)\Dell Digital Delivery Services\Dell.D3.WinSvc.exe [38096 2020-01-24] (Dell Inc -> ) R2 Dell Hardware Support; C:\Program Files\Dell\SupportAssistAgent\PCDr\SupportAssist\6.0.7106.1428\DSAPI.exe [965104 2020-05-19] (PC-Doctor, Inc. -> PC-Doctor, Inc.) R2 Dell SupportAssist Remediation; C:\Program Files\Dell\SARemediation\agent\DellSupportAssistRemedationService.exe [293528 2018-10-20] (Dell Inc -> Dell Inc.) S3 Dell.CommandPowerManager.Service; C:\Windows\system32\dllhost.exe /Processid:{2E8DBEA3-2F70-4907-8E0B-989861AA79DD} [21304 2019-03-19] (Microsoft Windows -> Microsoft Corporation) S3 Dell.CommandPowerManager.Service; C:\Windows\system32\dllhost.exe /Processid:{2E8DBEA3-2F70-4907-8E0B-989861AA79DD} [21304 2019-03-19] (Microsoft Windows -> Microsoft Corporation) R2 DellClientManagementService; C:\Program Files (x86)\Dell\UpdateService\ServiceShell.exe [36544 2020-04-17] (Dell Inc -> ) R2 MBAMService; C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe [6970968 2020-07-02] (Malwarebytes Inc -> Malwarebytes) R2 McAPExe; C:\Program Files\Common Files\McAfee\VSCore_20_4\McApExe.exe [768256 2020-06-08] (McAfee, LLC -> McAfee, LLC) R2 mccspsvc; C:\Program Files\Common Files\McAfee\CSP\3.6.124.0\\McCSPServiceHost.exe [2726312 2020-05-28] (McAfee, LLC -> McAfee, LLC) S3 mfefire; C:\Program Files\Common Files\McAfee\SystemCore\mfemms.exe [644200 2020-03-27] (McAfee, Inc. -> McAfee, LLC) R2 mfemms; C:\Program Files\Common Files\McAfee\SystemCore\mfemms.exe [644200 2020-03-27] (McAfee, Inc. -> McAfee, LLC) R3 mfevtp; C:\Program Files\Common Files\McAfee\SystemCore\mfemms.exe [644200 2020-03-27] (McAfee, Inc. -> McAfee, LLC) R2 ModuleCoreService; C:\Program Files\Common Files\McAfee\ModuleCore\ModuleCoreService.exe [1742272 2020-05-15] (McAfee, LLC -> McAfee, LLC) S3 MyWiFiDHCPDNS; C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [310880 2019-02-13] (Intel Corporation -> ) R2 PEFService; C:\Program Files\Common Files\McAfee\PEF\CORE\PEFService.exe [4212808 2020-05-27] (McAfee, LLC -> McAfee, LLC) S3 rpcapd; C:\Program Files (x86)\WinPcap\rpcapd.exe [118520 2013-02-28] (Riverbed Technology, Inc. -> Riverbed Technology, Inc.) R2 SessionSvc; C:\WINDOWS\System32\drivers\SessionService.exe [28664 2019-04-18] (Microsoft Windows Hardware Compatibility Publisher -> ) R2 SupportAssistAgent; C:\Program Files\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe [38360 2020-05-03] (Dell Inc. -> Dell Inc.) R2 WavesSysSvc; C:\WINDOWS\System32\DriverStore\FileRepository\wavesapo77de.inf_amd64_41fad5d37429641d\WavesSysSvc64.exe [1036144 2018-09-28] (Waves Inc -> Waves Audio Ltd.) S3 WdNisSvc; C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2004.6-0\NisSrv.exe [3304992 2020-05-27] (Microsoft Windows Publisher -> Microsoft Corporation) S3 WinDefend; C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2004.6-0\MsMpEng.exe [103376 2020-05-27] (Microsoft Windows Publisher -> Microsoft Corporation) R2 ZeroConfigService; C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [4107360 2019-02-13] (Intel Corporation -> Intel® Corporation) S3 dcpm-notify; "C:\Program Files\Dell\CommandPowerManager\NotifyService.exe" [X] S2 McAfee WebAdvisor; "C:\Program Files\McAfee\WebAdvisor\ServiceHost.exe" [X] S2 RNDBWM; "C:\Program Files\Rivet Networks\SmartByte\RNDBWMService.exe" [X] S2 SmartByte Network Service x64; "C:\Program Files\Rivet Networks\SmartByte\SmartByteNetworkService.exe" [X] ===================== Drivers (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) S3 AppleLowerFilter; C:\WINDOWS\System32\drivers\AppleLowerFilter.sys [35560 2018-05-10] (WDKTestCert build,131474841775766162 -> Apple Inc.) S3 BrSerIb; C:\WINDOWS\system32\DRIVERS\BrSerIb.sys [284160 2012-03-27] (Microsoft Windows Hardware Compatibility Publisher -> Brother Industries Ltd.) S3 BrUsbSIb; C:\WINDOWS\system32\DRIVERS\BrUsbSIb.sys [15360 2011-07-18] (Microsoft Windows Hardware Compatibility Publisher -> Brother Industries Ltd.) S3 BthA2dp; C:\WINDOWS\System32\drivers\BthA2dp.sys [231936 2020-03-07] (Microsoft Corporation) [File not signed] R3 cfwids; C:\WINDOWS\System32\drivers\cfwids.sys [75704 2020-04-09] (McAfee, Inc. -> McAfee, LLC) R4 DBUtil_2_3; C:\WINDOWS\TEMP\DBUtil_2_3.Sys [14840 2020-07-02] (Dell Inc. -> ) R3 DDDriver; C:\WINDOWS\System32\drivers\dddriver64Dcsa.sys [35704 2020-01-03] (Microsoft Windows Hardware Compatibility Publisher -> Dell Inc.) R1 ESProtectionDriver; C:\WINDOWS\system32\drivers\mbae64.sys [153312 2020-07-02] (Malwarebytes Corporation -> Malwarebytes) S3 HipShieldK; C:\WINDOWS\System32\drivers\HipShieldK.sys [218960 2020-05-26] (McAfee, LLC -> McAfee, Inc.) R3 IntcAudioBus; C:\WINDOWS\System32\drivers\IntcAudioBus.sys [300232 2019-01-24] (Intel(R) Smart Sound Technology -> Intel(R) Corporation) R3 kmloop; C:\WINDOWS\System32\drivers\loop.sys [17408 2019-03-19] (Microsoft Windows -> Microsoft Corporation) R2 MBAMChameleon; C:\WINDOWS\System32\Drivers\MbamChameleon.sys [216056 2020-07-02] (Malwarebytes Inc -> Malwarebytes) S0 MbamElam; C:\WINDOWS\System32\DRIVERS\MbamElam.sys [19912 2020-07-02] (Microsoft Windows Early Launch Anti-malware Publisher -> Malwarebytes) R3 MBAMFarflt; C:\WINDOWS\System32\DRIVERS\farflt.sys [196456 2020-07-02] (Malwarebytes Inc -> Malwarebytes) R3 MBAMProtection; C:\WINDOWS\system32\DRIVERS\mbam.sys [73368 2020-07-02] (Malwarebytes Inc -> Malwarebytes) R0 MBAMSwissArmy; C:\WINDOWS\System32\Drivers\mbamswissarmy.sys [248968 2020-07-02] (Malwarebytes Inc -> Malwarebytes) R3 MBAMWebProtection; C:\WINDOWS\system32\DRIVERS\mwac.sys [131728 2020-07-02] (Malwarebytes Inc -> Malwarebytes) R3 mfeaack; C:\WINDOWS\System32\drivers\mfeaack.sys [528824 2020-04-09] (McAfee, Inc. -> McAfee, LLC) R3 mfeavfk; C:\WINDOWS\System32\drivers\mfeavfk.sys [382392 2020-04-09] (McAfee, Inc. -> McAfee, LLC) S0 mfeelamk; C:\WINDOWS\System32\drivers\mfeelamk.sys [85928 2020-04-09] (Microsoft Windows Early Launch Anti-malware Publisher -> McAfee, LLC) R3 mfefirek; C:\WINDOWS\System32\drivers\mfefirek.sys [521648 2020-04-09] (McAfee, Inc. -> McAfee, LLC) R0 mfehidk; C:\WINDOWS\System32\drivers\mfehidk.sys [1000880 2020-04-09] (McAfee, Inc. -> McAfee, LLC) R3 mfencbdc; C:\WINDOWS\System32\DRIVERS\mfencbdc.sys [595592 2020-05-01] (McAfee, Inc. -> McAfee LLC.) S3 mfencrk; C:\WINDOWS\System32\DRIVERS\mfencrk.sys [108168 2020-05-01] (McAfee, Inc. -> McAfee LLC.) R3 mfeplk; C:\WINDOWS\System32\drivers\mfeplk.sys [116664 2020-04-09] (McAfee, Inc. -> McAfee, LLC) R0 mfewfpk; C:\WINDOWS\System32\drivers\mfewfpk.sys [252336 2020-04-09] (McAfee, Inc. -> McAfee, LLC) R1 npcap; C:\WINDOWS\system32\DRIVERS\npcap.sys [80192 2019-07-30] (Insecure.Com LLC -> Insecure.Com LLC.) R2 NPF; C:\WINDOWS\System32\drivers\npf.sys [36600 2013-02-28] (Riverbed Technology, Inc. -> Riverbed Technology, Inc.) S3 SmbCoSvc; C:\WINDOWS\system32\DRIVERS\SmbCo10X64.sys [120008 2018-04-25] (Rivet Networks LLC -> Rivet Networks, LLC.) S3 WdBoot; C:\WINDOWS\system32\drivers\wd\WdBoot.sys [45960 2020-05-27] (Microsoft Windows Early Launch Anti-malware Publisher -> Microsoft Corporation) S3 WdFilter; C:\WINDOWS\system32\drivers\wd\WdFilter.sys [394680 2020-05-27] (Microsoft Windows -> Microsoft Corporation) S3 WdNisDrv; C:\WINDOWS\System32\drivers\wd\WdNisDrv.sys [64944 2020-05-27] (Microsoft Windows -> Microsoft Corporation) U3 aswbdisk; no ImagePath S3 mfeavfk01; \Device\mfeavfk01.sys [X] U4 npcap_wifi; no ImagePath ==================== NetSvcs (Whitelisted) =================== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) ==================== One month (created) =================== (If an entry is included in the fixlist, the file/folder will be moved.) 2020-07-02 18:45 - 2020-07-02 18:45 - 000026449 _____ C:\Users\Felicia\Downloads\FRST.txt 2020-07-02 18:41 - 2020-07-02 18:41 - 000196456 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\farflt.sys 2020-07-02 18:41 - 2020-07-02 18:41 - 000073368 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbam.sys 2020-07-02 18:39 - 2020-07-02 18:39 - 000001229 _____ C:\Users\Felicia\Documents\malware results.txt 2020-07-02 18:30 - 2020-07-02 18:41 - 000000000 ____D C:\ProgramData\McInstTemp0052681593729017 2020-07-02 17:39 - 2020-07-02 18:12 - 002356560 _____ C:\Users\Felicia\Desktop\mbst-grab-results.zip 2020-07-02 17:37 - 2020-07-02 18:45 - 000000000 ____D C:\FRST 2020-07-02 17:36 - 2020-07-02 18:10 - 002291712 _____ (Farbar) C:\Users\Felicia\Downloads\FRSTEnglish.exe 2020-07-02 17:36 - 2020-07-02 17:36 - 009158192 _____ C:\Users\Felicia\Downloads\mb-support-1.6.2.802.exe 2020-07-02 17:17 - 2020-07-02 18:40 - 000003178 _____ C:\WINDOWS\system32\Tasks\AdwCleaner_onReboot 2020-07-02 17:17 - 2020-07-02 17:17 - 000131728 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mwac.sys 2020-07-02 17:15 - 2020-07-02 17:17 - 000000000 ____D C:\AdwCleaner 2020-07-02 17:15 - 2020-07-02 17:15 - 008420016 _____ (Malwarebytes) C:\Users\Felicia\Downloads\adwcleaner_8.0.6.exe 2020-07-02 11:42 - 2020-07-02 11:42 - 000248968 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbamswissarmy.sys 2020-07-02 11:42 - 2020-07-02 11:42 - 000216056 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\MbamChameleon.sys 2020-07-02 11:42 - 2020-07-02 11:42 - 000153312 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\mbae64.sys 2020-07-02 11:42 - 2020-07-02 11:42 - 000019912 _____ (Malwarebytes) C:\WINDOWS\system32\Drivers\MbamElam.sys 2020-07-02 11:42 - 2020-07-02 11:42 - 000002035 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes.lnk 2020-07-02 11:42 - 2020-07-02 11:42 - 000002023 _____ C:\Users\Public\Desktop\Malwarebytes.lnk 2020-07-02 11:42 - 2020-07-02 11:42 - 000002023 _____ C:\ProgramData\Desktop\Malwarebytes.lnk 2020-07-02 11:42 - 2020-07-02 11:42 - 000000000 ____D C:\Users\Felicia\AppData\Local\mbam 2020-07-02 11:42 - 2020-07-02 11:42 - 000000000 ____D C:\ProgramData\Malwarebytes 2020-07-02 11:41 - 2020-07-02 11:41 - 002012560 _____ (Malwarebytes) C:\Users\Felicia\Downloads\MBSetup.exe 2020-07-02 11:41 - 2020-07-02 11:41 - 000000000 ____D C:\Program Files\Malwarebytes 2020-07-02 02:29 - 2020-07-02 18:41 - 000000000 ____D C:\Users\Felicia\AppData\Roaming\EasyXplore 2020-07-02 02:28 - 2020-07-02 02:28 - 000003594 _____ C:\WINDOWS\system32\Tasks\easyxplore_chk 2020-07-02 02:28 - 2020-07-02 02:28 - 000002982 _____ C:\WINDOWS\system32\Tasks\easyxplore_run 2020-07-02 02:24 - 2020-07-02 11:25 - 000000312 _____ C:\WINDOWS\Tasks\{0B6D95F7-4C66-C397-60A8-0749E58DAE74}.job 2020-07-02 02:24 - 2020-07-02 02:24 - 000002852 _____ C:\WINDOWS\system32\Tasks\{0B6D95F7-4C66-C397-60A8-0749E58DAE74} 2020-07-02 02:24 - 2020-07-02 02:24 - 000000000 ____D C:\Users\Felicia\AppData\Roaming\0b6d95f74c66c39760a80749e58dae74 2020-07-02 02:23 - 2020-07-02 02:24 - 000000000 ____D C:\ProgramData\{4E8972B5-66A1-0ACD-3EF9-22E5D611FA3D} 2020-07-02 02:23 - 2020-07-02 02:23 - 000003732 _____ C:\WINDOWS\system32\Tasks\easyxploreUpdateTaskUserS-1-5-21-2845908156-3370841151-2670215384-1001UA 2020-07-02 02:23 - 2020-07-02 02:23 - 000003464 _____ C:\WINDOWS\system32\Tasks\easyxploreUpdateTaskUserS-1-5-21-2845908156-3370841151-2670215384-1001Core 2020-07-02 02:23 - 2020-07-02 02:23 - 000000000 ____D C:\Users\Felicia\AppData\Local\easyxplore 2020-07-02 02:23 - 2020-07-02 02:23 - 000000000 ____D C:\Program Files (x86)\easyxplore 2020-07-02 00:02 - 2020-03-29 21:53 - 001789440 _____ (Psycho Coding) C:\Users\Felicia\Documents\LANC_Remastered.exe 2020-07-02 00:01 - 2020-03-29 21:53 - 001789440 _____ (Psycho Coding) C:\Users\Felicia\Desktop\LANC_Remastered.exe 2020-07-02 00:00 - 2020-07-02 00:00 - 001011689 _____ C:\Users\Felicia\Downloads\LANC_Remastered (1).zip 2020-07-01 23:57 - 2020-07-01 23:57 - 000000000 ____D C:\Users\Felicia\AppData\Roaming\RGH Controller 2020-07-01 23:57 - 2020-07-01 23:57 - 000000000 ____D C:\Users\Felicia\AppData\Local\Psycho_Coding 2020-07-01 23:57 - 2020-07-01 23:57 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WinPcap 2020-07-01 23:57 - 2020-07-01 23:57 - 000000000 ____D C:\Program Files (x86)\WinPcap 2020-07-01 23:56 - 2020-07-01 23:56 - 000915128 _____ (Riverbed Technology, Inc.) C:\Users\Felicia\Downloads\WinPcap_4_1_3.exe 2020-07-01 23:55 - 2019-12-28 23:48 - 000000199 _____ C:\Users\Felicia\Documents\readme.txt 2020-07-01 23:55 - 2019-11-03 23:48 - 000098816 _____ () C:\Users\Felicia\Documents\PsychoCoding Theme.dll 2020-07-01 23:55 - 2019-11-03 09:42 - 000030720 _____ (Monfort Software Engineering) C:\Users\Felicia\Documents\ManagedWifi.dll 2020-07-01 23:55 - 2019-11-03 07:14 - 000157184 _____ (Pcap.Net) C:\Users\Felicia\Documents\PcapDotNet.Packets.dll 2020-07-01 23:55 - 2019-11-03 07:14 - 000071168 _____ C:\Users\Felicia\Documents\PcapDotNet.Core.dll 2020-07-01 23:55 - 2019-11-03 07:14 - 000011264 _____ (Pcap.Net) C:\Users\Felicia\Documents\PcapDotNet.Core.Extensions.dll 2020-07-01 23:55 - 2019-11-03 07:13 - 000012800 _____ (Pcap.Net) C:\Users\Felicia\Documents\PcapDotNet.Base.dll 2020-07-01 23:55 - 2019-11-03 05:48 - 000094720 _____ (Pcap.Net) C:\Users\Felicia\Documents\PcapDotNet.Analysis.dll 2020-07-01 23:53 - 2020-07-01 23:53 - 001011689 _____ C:\Users\Felicia\Downloads\LANC_Remastered.zip 2020-06-30 13:44 - 2020-06-30 13:44 - 000239197 _____ C:\Users\Felicia\Downloads\Sienna - Fish Digestive System.pdf 2020-06-30 12:59 - 2020-07-02 16:25 - 000000000 ____D C:\Users\Felicia\Downloads\opera autoupdate 2020-06-27 00:03 - 2020-07-02 02:30 - 000000000 ____D C:\Users\Felicia\.zenmap 2020-06-27 00:02 - 2020-06-27 00:02 - 000003194 _____ C:\WINDOWS\system32\Tasks\npcapwatchdog 2020-06-27 00:02 - 2020-06-27 00:02 - 000001038 _____ C:\Users\Felicia\Desktop\Nmap - Zenmap GUI.lnk 2020-06-27 00:02 - 2020-06-27 00:02 - 000000000 ____D C:\Users\Felicia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Nmap 2020-06-27 00:01 - 2020-06-27 00:02 - 000000000 ____D C:\Program Files\Npcap 2020-06-27 00:01 - 2020-06-27 00:02 - 000000000 ____D C:\Program Files (x86)\Nmap 2020-06-27 00:01 - 2020-06-27 00:01 - 000000000 ____D C:\WINDOWS\SysWOW64\Npcap 2020-06-27 00:01 - 2020-06-27 00:01 - 000000000 ____D C:\WINDOWS\system32\Npcap 2020-06-26 23:15 - 2020-06-26 23:15 - 000000000 ____D C:\Program Files\WSPingPR 2020-06-26 23:14 - 2020-06-26 23:15 - 000000000 ____D C:\Users\Felicia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\WS_Ping ProPack 2020-06-26 20:53 - 2020-06-26 21:15 - 000213843 _____ C:\Users\Felicia\Desktop\Art exam.pdf 2020-06-26 16:27 - 2020-06-26 16:27 - 000052569 _____ C:\Users\Felicia\Desktop\Invoice_2067_from_LEAF_Weight_Management_Clinic.pdf 2020-06-24 14:16 - 2020-06-24 14:20 - 000000000 ____D C:\Users\Felicia\Downloads\Sienna's Stuff 2020-06-24 14:13 - 2020-07-02 03:35 - 000000000 ____D C:\Users\Felicia\Downloads\Softwares 2020-06-24 14:02 - 2020-06-24 14:04 - 000000000 ____D C:\Users\Felicia\Downloads\Random Stuff 2020-06-24 14:00 - 2020-06-24 14:02 - 000000000 ____D C:\Users\Felicia\Downloads\PNG Templates 2020-06-24 13:57 - 2020-06-26 22:48 - 000000000 ____D C:\Users\Felicia\Downloads\Tvo ilc 2020-06-24 13:56 - 2020-06-24 13:57 - 000000000 ____D C:\Users\Felicia\Downloads\Photoshop 2020-06-24 13:51 - 2020-06-24 13:52 - 000000000 ____D C:\Users\Felicia\Downloads\JDOGG Youtube 2020-06-24 13:48 - 2020-06-24 13:55 - 000000000 ____D C:\Users\Felicia\Downloads\Zelick Live 2020-06-24 13:35 - 2020-06-24 13:39 - 000000000 ____D C:\Users\Felicia\Downloads\Sienna's Spotify images 2020-06-23 20:49 - 2020-06-23 20:49 - 002510856 _____ (Microsoft Corporation) C:\WINDOWS\system32\mcupdate_GenuineIntel.dll 2020-06-23 20:43 - 2020-06-23 20:43 - 000081448 _____ C:\Users\Felicia\Desktop\geography exam.pdf 2020-06-21 20:17 - 2020-06-21 20:17 - 000759230 _____ C:\Users\Felicia\Desktop\Prescription receipt Felicia Vaile.pdf 2020-06-21 20:16 - 2020-06-21 20:16 - 000759230 _____ C:\Users\Felicia\Downloads\2020-06-21 20-04.pdf 2020-06-16 17:20 - 2020-06-16 17:20 - 006824628 _____ C:\Users\Felicia\Desktop\Science Unit 3 Jensen Vaile Work.pdf 2020-06-15 23:50 - 2020-06-17 11:29 - 000002372 _____ C:\Users\Felicia\Desktop\Microsoft Teams.lnk 2020-06-15 23:50 - 2020-06-15 23:50 - 000002380 _____ C:\Users\Felicia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Microsoft Teams.lnk 2020-06-15 23:50 - 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000003706 _____ C:\WINDOWS\system32\Tasks\McAfee Remediation (Prepare) 2020-07-02 17:47 - 2020-03-07 19:43 - 000004172 _____ C:\WINDOWS\system32\Tasks\User_Feed_Synchronization-{D1646BDB-84DD-4D17-BA23-C99955BC6570} 2020-07-02 17:17 - 2019-04-18 19:43 - 000000000 ____D C:\ProgramData\Dell 2020-07-02 16:57 - 2020-04-01 15:04 - 000004226 _____ C:\WINDOWS\system32\Tasks\Opera scheduled Autoupdate 1585767871 2020-07-02 16:57 - 2020-04-01 15:04 - 000001411 _____ C:\Users\Felicia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Opera Browser.lnk 2020-07-02 11:48 - 2019-06-20 12:39 - 000000000 ____D C:\Users\Felicia\AppData\Local\D3DSCache 2020-07-02 11:34 - 2020-04-01 15:04 - 000004484 _____ C:\WINDOWS\system32\Tasks\Opera scheduled assistant Autoupdate 1585767873 2020-07-02 11:29 - 2019-03-19 00:52 - 000000000 ___HD C:\Program Files\WindowsApps 2020-07-02 11:27 - 2020-03-07 19:37 - 000000000 ____D C:\Users\Felicia 2020-07-02 11:25 - 2020-03-07 19:36 - 000276608 _____ C:\WINDOWS\system32\FNTCACHE.DAT 2020-07-02 03:05 - 2020-04-06 16:08 - 000000000 ____D C:\Users\Felicia\AppData\Local\CrashDumps 2020-07-02 00:39 - 2019-04-25 15:12 - 000000000 ____D C:\Users\Felicia\AppData\Local\Packages 2020-06-30 22:11 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\LiveKernelReports 2020-06-27 17:28 - 2019-03-19 00:37 - 000032768 _____ C:\WINDOWS\system32\config\ELAM 2020-06-27 00:01 - 2019-04-18 19:31 - 000000000 ____D C:\ProgramData\Package Cache 2020-06-26 23:15 - 2018-09-15 03:31 - 000000256 _____ C:\WINDOWS\win.ini 2020-06-26 23:14 - 2019-04-25 15:12 - 000000000 ____D C:\Users\Felicia\AppData\Local\VirtualStore 2020-06-24 13:31 - 2019-05-03 12:48 - 000002303 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk 2020-06-23 21:58 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\system32\NDF 2020-06-23 20:49 - 2019-03-19 00:37 - 000000000 ____D C:\WINDOWS\CbsTemp 2020-06-16 15:07 - 2020-06-01 13:18 - 000000000 ____D C:\Program Files (x86)\McAfee 2020-06-15 22:39 - 2019-04-25 15:12 - 000000000 ____D C:\Users\Felicia\AppData\Local\Publishers 2020-06-15 22:39 - 2019-04-18 19:53 - 000000000 ____D C:\ProgramData\Packages 2020-06-12 20:54 - 2019-04-25 15:12 - 000000000 ___RD C:\Users\Felicia\3D Objects 2020-06-12 20:54 - 2019-04-18 19:58 - 000000000 __RHD C:\Users\Public\AccountPictures 2020-06-12 20:53 - 2019-03-19 02:20 - 000000000 ____D C:\Program Files\Windows Photo Viewer 2020-06-12 20:53 - 2019-03-19 02:20 - 000000000 ____D C:\Program Files (x86)\Windows Photo Viewer 2020-06-12 20:53 - 2019-03-19 00:52 - 000000000 ___SD C:\WINDOWS\SysWOW64\F12 2020-06-12 20:53 - 2019-03-19 00:52 - 000000000 ___SD C:\WINDOWS\system32\F12 2020-06-12 20:53 - 2019-03-19 00:52 - 000000000 ___SD C:\WINDOWS\system32\DiagSvcs 2020-06-12 20:53 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\SysWOW64\Dism 2020-06-12 20:53 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\SysWOW64\Com 2020-06-12 20:53 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\SysWOW64\AdvancedInstallers 2020-06-12 20:53 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\SystemResources 2020-06-12 20:53 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\system32\oobe 2020-06-12 20:53 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\system32\Dism 2020-06-12 20:53 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\system32\Com 2020-06-12 20:53 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\system32\AdvancedInstallers 2020-06-12 20:53 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\ShellExperiences 2020-06-12 20:53 - 2019-03-19 00:52 - 000000000 ____D C:\WINDOWS\bcastdvr 2020-06-12 20:48 - 2020-03-07 19:37 - 002876416 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\PrintConfig.dll 2020-06-12 18:45 - 2020-03-07 19:43 - 000003384 _____ C:\WINDOWS\system32\Tasks\OneDrive Standalone Update Task-S-1-5-21-2845908156-3370841151-2670215384-1001 2020-06-12 18:45 - 2020-03-07 19:37 - 000002375 _____ C:\Users\Felicia\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk 2020-06-05 17:03 - 2019-03-19 00:56 - 000835480 _____ (Adobe) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe 2020-06-05 17:03 - 2019-03-19 00:56 - 000179608 _____ (Adobe) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl 2020-06-02 17:01 - 2019-04-18 19:37 - 000000000 ____D C:\ProgramData\McAfee ==================== Files in the root of some directories ======== 2020-06-27 00:03 - 2020-07-02 00:46 - 000000143 _____ () C:\Users\Felicia\AppData\Local\zenmap.exe.log ==================== SigCheck ============================ (There is no automatic fix for files that do not pass verification.) ==================== End of FRST.txt ======================== Link to post Share on other sites More sharing options...
JDOGG Posted July 2, 2020 Author ID:1391896 Share Posted July 2, 2020 Additional scan result of Farbar Recovery Scan Tool (x64) Version: 30-06-2020 Ran by Felicia (02-07-2020 18:46:09) Running from C:\Users\Felicia\Downloads Windows 10 Home Version 1909 18363.900 (X64) (2020-03-07 23:43:47) Boot Mode: Normal ========================================================== ==================== Accounts: ============================= Administrator (S-1-5-21-2845908156-3370841151-2670215384-500 - Administrator - Disabled) DefaultAccount (S-1-5-21-2845908156-3370841151-2670215384-503 - Limited - Disabled) Felicia (S-1-5-21-2845908156-3370841151-2670215384-1001 - Administrator - Enabled) => C:\Users\Felicia Guest (S-1-5-21-2845908156-3370841151-2670215384-501 - Limited - Disabled) WDAGUtilityAccount (S-1-5-21-2845908156-3370841151-2670215384-504 - Limited - Disabled) ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} AV: McAfee VirusScan (Enabled - Up to date) {9D4501E6-72F6-2877-C789-89AF6F535B2C} AV: Malwarebytes (Enabled - Up to date) {23007AD3-69FE-687C-2629-D584AFFAF72B} AS: McAfee VirusScan (Enabled - Up to date) {4DE344F8-6897-65B4-CED0-82B3AF2591B4} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} FW: McAfee Firewall (Enabled) {A57E80C3-3899-292F-ECD6-209A91801C57} ==================== Installed Programs ====================== (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Dell Digital Delivery Services (HKLM-x32\...\{2F67D318-DCDC-4D94-9048-37789F3C065B}) (Version: 4.0.51.0 - Dell Inc.) Dell Mobile Connect Drivers (HKLM\...\{04DF02C6-E3D7-4D26-A44C-6F8A2E218D2C}) (Version: 1.3.6844 - Screenovate Technologies Ltd.) Dell SupportAssist (HKLM\...\{6D2933E3-DC42-44E5-B80E-DACDD64ADFF5}) (Version: 3.5.0.448 - Dell Inc.) Dell SupportAssist Remediation (HKLM-x32\...\{f4ee83d8-d901-4c1a-b5a2-288427598fe2}) (Version: 4.1.0.6830 - Dell Inc.) Dell Update - SupportAssist Update Plugin (HKLM-x32\...\{286db51f-336c-4d5e-b1e2-3fbc3becd693}) (Version: 4.1.0.6830 - Dell Inc.) Doxillion Document Converter (HKLM-x32\...\Doxillion) (Version: 4.17 - NCH Software) EasyXplore (HKU\S-1-5-21-2845908156-3370841151-2670215384-1001\...\39172f46-efff-5c8a-adac-e0b649712aee) (Version: 1.3.26 - Tresdox Corporation) Epic Games Launcher Prerequisites (x64) (HKLM\...\{66C5838F-B854-4A55-89E6-A6138747A4DF}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden Express Zip File Compression (HKLM-x32\...\ExpressZip) (Version: 7.11 - NCH Software) FlightGear v2018.3.5 (HKLM\...\FlightGear_is1) (Version: - The FlightGear Team) Goodix Fingerprint Driver (HKLM\...\{60FAB781-18F2-4D2B-A8E7-B3AADD327955}_is1) (Version: 3.1.34.200 - Goodix, Inc.) Google Chrome (HKLM-x32\...\Google Chrome) (Version: 83.0.4103.116 - Google LLC) Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.35.451 - Google LLC) Hidden Intel(R) Chipset Device Software (HKLM-x32\...\{70281077-96c3-4f75-938c-dc4746110c00}) (Version: 10.1.17903.8106 - Intel(R) Corporation) Intel(R) Dynamic Platform and Thermal Framework (HKLM-x32\...\{654EE65D-FAA4-4EA6-8C07-DC94E6A304D4}) (Version: 8.5.10103.7263 - Intel Corporation) Intel(R) HID Event Filter (HKLM-x32\...\3FB06EEC-013D-4366-9918-71B97DFB84EB) (Version: 2.2.1.375 - Intel Corporation) Intel(R) Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 1910.12.0.1239 - Intel Corporation) Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 25.20.100.6577 - Intel Corporation) Intel(R) Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 17.2.4.1011 - Intel Corporation) Intel(R) Trusted Connect Service Client x86 (HKLM-x32\...\{C9552825-7BF2-4344-BA91-D3CD46F4C441}) (Version: 1.52.230.1 - Intel Corporation) Hidden Intel(R) Trusted Connect Services Client (HKLM-x32\...\{c6de84fd-ece7-4c2a-9f06-8cabe7ab79a0}) (Version: 1.52.230.1 - Intel Corporation) Hidden Intel(R) Wireless Bluetooth(R) (HKLM-x32\...\{00001060-0200-1033-84C8-B8D95FA3C8C3}) (Version: 20.60.1 - Intel Corporation) Intel® Integrated Sensor Solution (HKLM-x32\...\{7fb0d71c-0a5d-4a01-8db5-9b9856ebadb2}) (Version: 3.10.100.3920 - Intel Corporation) Intel® Optane™ Pinning Explorer Extensions (HKLM\...\{86ED81C0-A445-4200-9162-2E9E36BA997E}) (Version: 17.2.11.1033 - Intel Corporation) Intel® PROSet/Wireless Software (HKLM-x32\...\{bce385e6-0b52-413b-b28e-3b9064ea6cde}) (Version: 20.120.1 - Intel Corporation) Ipswitch WS_Ping ProPack Uninstall (HKLM-x32\...\WS_Ping ProPack) (Version: - ) ISS_Drivers_x64 (HKLM\...\{7E8ACE34-3B99-4F51-B751-8A51B6DE3317}) (Version: 3.10.100.3920 - Intel Corporation) Hidden Launcher Prerequisites (x64) (HKLM-x32\...\{c6c5a357-c7ca-4a5f-9789-3bb1af579253}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden Malwarebytes version 4.1.2.73 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 4.1.2.73 - Malwarebytes) McAfee LiveSafe (HKLM-x32\...\MSC) (Version: 16.0 R26 - McAfee, LLC) McAfee WebAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 4.1.1.102 - McAfee, LLC) Microsoft .NET Core 3.0.0 - Windows Server Hosting (HKLM-x32\...\{b50384d0-fb69-4dec-b407-fa5441ea71df}) (Version: 3.0.0.19465 - Microsoft Corporation) Microsoft .NET Core Runtime - 3.0.0 (x64) (HKLM-x32\...\{4977d0ee-109f-45af-84af-568713d18ce6}) (Version: 3.0.0.28113 - Microsoft Corporation) Microsoft .NET Core Runtime - 3.0.0 (x86) (HKLM-x32\...\{cddad897-5d96-4989-83df-5350b9f0d00d}) (Version: 3.0.0.28113 - Microsoft Corporation) Microsoft OneDrive (HKU\S-1-5-21-2845908156-3370841151-2670215384-1001\...\OneDriveSetup.exe) (Version: 20.084.0426.0007 - Microsoft Corporation) Microsoft Teams (HKU\S-1-5-21-2845908156-3370841151-2670215384-1001\...\Teams) (Version: 1.3.00.15561 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation) Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.23.27820 (HKLM-x32\...\{852adda4-4c78-4a38-b583-c0b360a329d6}) (Version: 14.23.27820.0 - Microsoft Corporation) Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.25.28508 (HKLM-x32\...\{65e650ff-30be-469d-b63a-418d71ea1765}) (Version: 14.25.28508.3 - Microsoft Corporation) Nmap 7.80 (HKLM-x32\...\Nmap) (Version: 7.80 - Nmap Project) Npcap 0.9982 (HKLM-x32\...\NpcapInst) (Version: 0.9982 - Nmap Project) OBS Studio (HKLM-x32\...\OBS Studio) (Version: 24.0.3 - OBS Project) Opera Stable 69.0.3686.49 (HKU\S-1-5-21-2845908156-3370841151-2670215384-1001\...\Opera 69.0.3686.49) (Version: 69.0.3686.49 - Opera Software) Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8642 - Realtek Semiconductor Corp.) SketchUp 2020 (HKLM\...\{4c8537c3-c896-1bca-d37f-3a0c4c460134}) (Version: 20.0.373.137 - SketchUp) Hidden SketchUp 2020 (HKLM-x32\...\{522800F1-9FCE-44F2-8D2E-2CEC5B25A9C2}) (Version: 20.0.373 - Trimble, Inc.) Streamlabs OBS 0.20.2 (HKLM\...\029c4619-0385-5543-9426-46f9987161d9) (Version: 0.20.2 - General Workings, Inc.) WinPcap 4.1.3 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2980 - Riverbed Technology, Inc.) Packages: ========= Candy Crush Friends -> C:\Program Files\WindowsApps\king.com.CandyCrushFriends_1.39.4.0_x86__kgqvnymyfvs32 [2020-06-25] (king.com) Candy Crush Saga -> C:\Program Files\WindowsApps\king.com.CandyCrushSaga_1.1800.1.0_x86__kgqvnymyfvs32 [2020-07-02] (king.com) Dell CinemaColor -> C:\Program Files\WindowsApps\PortraitDisplays.DellCinemaColor_2.1.14.0_x64__2dgmkzkw4h30c [2020-05-13] (Portrait Displays) Dell Customer Connect -> C:\Program Files\WindowsApps\DellInc.DellCustomerConnect_5.2.40.0_x64__htrsf667h5kn2 [2020-05-08] (Dell Inc) Dell Digital Delivery -> C:\Program Files\WindowsApps\DellInc.DellDigitalDelivery_4.0.52.0_x64__htrsf667h5kn2 [2020-06-03] (Dell Inc) Dell Mobile Connect -> C:\Program Files\WindowsApps\ScreenovateTechnologies.DellMobileConnect_3.0.9346.0_x64__0vhbc3ng4wbp0 [2020-04-13] (Screenovate Technologies) [Startup Task] Dell Power Manager -> C:\Program Files\WindowsApps\DellInc.DellPowerManager_3.6.12.0_x64__htrsf667h5kn2 [2020-02-04] (Dell Inc) Dell SupportAssist for Home PCs -> C:\Program Files\WindowsApps\DellInc.DellSupportAssistforPCs_3.5.13.0_x64__htrsf667h5kn2 [2020-05-19] (Dell Inc) Dell Update -> C:\Program Files\WindowsApps\DellInc.DellUpdate_3.1.54.0_x64__htrsf667h5kn2 [2019-12-22] (Dell Inc) Dropbox promotion -> C:\Program Files\WindowsApps\C27EB4BA.DropboxOEM_20.4.3.0_x64__xbfy0k16fey96 [2020-01-24] (Dropbox Inc.) Facebook -> C:\Program Files\WindowsApps\Facebook.Facebook_186.2619.19263.0_x86__8xx8rvfyw5nnt [2019-10-09] (Facebook Inc) Intel® Graphics Command Center -> C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.2731.0_x64__8j3eq9eme6ctt [2020-06-15] (INTEL CORP) [Startup Task] Intel® Graphics Control Panel -> C:\Program Files\WindowsApps\AppUp.IntelGraphicsControlPanel_3.3.0.0_x64__8j3eq9eme6ctt [2020-02-17] (INTEL CORP) Lexmark Printer Home -> C:\Program Files\WindowsApps\58539F3C.LexmarkPrinterHome_3.0.73.0_neutral__xyj5e99tmxdva [2019-05-24] (Lexmark International, Inc.) LinkedIn -> C:\Program Files\WindowsApps\7EE7776C.LinkedInforWindows_2.1.7098.0_neutral__w1wdnht996qgy [2019-05-03] (LinkedIn) McAfee® Personal Security -> C:\Program Files\WindowsApps\5A894077.McAfeeSecurity_2.1.39.0_x64__wafk5atnkzcwy [2020-06-08] (McAfee LLC.) Microsoft Access -> C:\Program Files\WindowsApps\Microsoft.Office.Desktop.Access_16051.12827.20336.0_x86__8wekyb3d8bbwe [2020-06-22] (Microsoft Corporation) Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x64__8wekyb3d8bbwe [2019-05-03] (Microsoft Corporation) [MS Ad] Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x86__8wekyb3d8bbwe [2019-05-03] (Microsoft Corporation) [MS Ad] Microsoft Excel -> C:\Program Files\WindowsApps\Microsoft.Office.Desktop.Excel_16051.12827.20336.0_x86__8wekyb3d8bbwe [2020-06-22] (Microsoft Corporation) Microsoft Office Desktop Apps -> C:\Program Files\WindowsApps\Microsoft.Office.Desktop_16051.12827.20336.0_x86__8wekyb3d8bbwe [2020-06-22] (Microsoft Corporation) Microsoft Outlook -> C:\Program Files\WindowsApps\Microsoft.Office.Desktop.Outlook_16051.12827.20336.0_x86__8wekyb3d8bbwe [2020-06-22] (Microsoft Corporation) Microsoft PowerPoint -> C:\Program Files\WindowsApps\Microsoft.Office.Desktop.PowerPoint_16051.12827.20336.0_x86__8wekyb3d8bbwe [2020-06-22] (Microsoft Corporation) Microsoft Publisher -> C:\Program Files\WindowsApps\Microsoft.Office.Desktop.Publisher_16051.12827.20336.0_x86__8wekyb3d8bbwe [2020-06-22] (Microsoft Corporation) Microsoft Solitaire Collection -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.7.5012.0_x64__8wekyb3d8bbwe [2020-05-03] (Microsoft Studios) [MS Ad] Microsoft Word -> C:\Program Files\WindowsApps\Microsoft.Office.Desktop.Word_16051.12827.20336.0_x86__8wekyb3d8bbwe [2020-06-22] (Microsoft Corporation) MPEG-2 Video Extension -> C:\Program Files\WindowsApps\Microsoft.MPEG2VideoExtension_1.0.22661.0_x64__8wekyb3d8bbwe [2019-09-24] (Microsoft Corporation) MSN Weather -> C:\Program Files\WindowsApps\Microsoft.BingWeather_4.36.20714.0_x64__8wekyb3d8bbwe [2020-03-25] (Microsoft Corporation) [MS Ad] My Dell -> C:\Program Files\WindowsApps\DellInc.MyDell_1.4.22.0_x64__htrsf667h5kn2 [2020-04-17] (Dell Inc) Netflix -> C:\Program Files\WindowsApps\4DF9E0F8.Netflix_6.96.725.0_x64__mcm4njqhnhss8 [2020-04-13] (Netflix, Inc.) Photos Media Engine Add-on -> C:\Program Files\WindowsApps\Microsoft.Photos.MediaEngineDLC_1.0.0.0_x64__8wekyb3d8bbwe [2020-01-28] (Microsoft Corporation) SmartByte -> C:\Program Files\WindowsApps\RivetNetworks.SmartByte_3.0.869.0_x64__rh07ty8m5nkag [2020-05-08] (Rivet Networks LLC) Spotify Music -> C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.135.458.0_x86__zpdnekdrzrea0 [2020-06-25] (Spotify AB) [Startup Task] Translator -> C:\Program Files\WindowsApps\Microsoft.BingTranslator_5.6.0.0_x64__8wekyb3d8bbwe [2019-08-01] (Microsoft Corporation) Waves MaxxAudio Pro for Dell -> C:\Program Files\WindowsApps\WavesAudio.WavesMaxxAudioProforDell_1.1.131.0_x64__fh4rh281wavaa [2019-05-03] (Waves Audio) Xbox One SmartGlass -> C:\Program Files\WindowsApps\Microsoft.XboxOneSmartGlass_2.2.1702.2004_x64__8wekyb3d8bbwe [2019-10-05] (Microsoft Corporation) ==================== Custom CLSID (Whitelisted): ============== (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) CustomCLSID: HKU\S-1-5-21-2845908156-3370841151-2670215384-1001_Classes\CLSID\{19A6E644-14E6-4A60-B8D7-DD20610A871D}\InprocServer32 -> C:\Users\Felicia\AppData\Local\Microsoft\TeamsMeetingAddin\1.0.20091.2\x64\Microsoft.Teams.AddinLoader.dll (Microsoft Corporation -> Microsoft Corporation) CustomCLSID: HKU\S-1-5-21-2845908156-3370841151-2670215384-1001_Classes\CLSID\{20AC803E-49D4-43E9-90D8-787AFD8E85B0}\InprocServer32 -> C:\Users\Felicia\AppData\Local\easyxplore\Update\1.3.99.0\psuser_64.dll (easyxplore.) [File not signed] CustomCLSID: HKU\S-1-5-21-2845908156-3370841151-2670215384-1001_Classes\CLSID\{8FA6DC22-9574-427B-914B-CD9ACE26E5CB}\InprocServer32 -> C:\Users\Felicia\AppData\Local\easyxplore\Update\1.3.99.0\psuser_64.dll (easyxplore.) [File not signed] CustomCLSID: HKU\S-1-5-21-2845908156-3370841151-2670215384-1001_Classes\CLSID\{CB965DF1-B8EA-49C7-BDAD-5457FDC1BF92}\InprocServer32 -> C:\Users\Felicia\AppData\Local\Microsoft\TeamsMeetingAddin\1.0.20091.2\x64\Microsoft.Teams.AddinLoader.dll (Microsoft Corporation -> Microsoft Corporation) ShellIconOverlayIdentifiers: [ OptaneIconOverlay] -> {A3AF6F6C-8BED-3D93-8B5D-33427B5D38E9} => C:\Program Files\Intel\OptaneShellExtensions\OptaneShellExt.dll [2019-05-07] () [File not signed] [File is in use] ShellIconOverlayIdentifiers: [00asw] -> {472083B0-C522-11CF-8763-00608CC02F24} => -> No File ContextMenuHandlers1: [ExpressZip] -> {8EEA165E-0B8B-4BA7-9796-50214C767171} => C:\Program Files (x86)\NCH Software\ExpressZip\ezcm64.dll [2020-04-06] () [File not signed] ContextMenuHandlers1: [McCtxMenuFrmWrk] -> {CCA9EFD3-29ED-430A-BA6D-E6BBFF0A60C2} => C:\Program Files\McAfee\MSC\McCtxMenuFrmWrk.dll [2020-06-08] (McAfee, LLC -> McAfee, LLC) ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2020-07-02] (Malwarebytes Corporation -> Malwarebytes) ContextMenuHandlers3: [OptaneContextMenu] -> {AD7EBB13-617D-3270-8FA8-46583499C4FB} => C:\Program Files\Intel\OptaneShellExtensions\OptaneShellExt.dll [2019-05-07] () [File not signed] [File is in use] ContextMenuHandlers6: [ExpressZip] -> {8EEA165E-0B8B-4BA7-9796-50214C767171} => C:\Program Files (x86)\NCH Software\ExpressZip\ezcm64.dll [2020-04-06] () [File not signed] ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2020-07-02] (Malwarebytes Corporation -> Malwarebytes) ContextMenuHandlers6: [McCtxMenuFrmWrk] -> {CCA9EFD3-29ED-430A-BA6D-E6BBFF0A60C2} => C:\Program Files\McAfee\MSC\McCtxMenuFrmWrk.dll [2020-06-08] (McAfee, LLC -> McAfee, LLC) ==================== Codecs (Whitelisted) ==================== ==================== Shortcuts & WMI ======================== (The entries could be listed to be restored or removed.) ShortcutWithArgument: C:\Users\Felicia\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\ImplicitAppShortcuts\d249d9ddd424b688\Google Chrome.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google LLC) -> --profile-directory=Default ==================== Loaded Modules (Whitelisted) ============= 2020-07-02 18:41 - 2020-07-02 18:41 - 000160768 _____ () [File not signed] \\?\C:\Users\Felicia\AppData\Local\Temp\167d2211-bab7-4aca-904c-9891aa44e4e4.tmp.node 2020-07-02 18:41 - 2020-07-02 18:41 - 000135168 _____ () [File not signed] \\?\C:\Users\Felicia\AppData\Local\Temp\9df894a1-c3ba-49f4-a898-22e84ed4a6a8.tmp.node 2020-07-02 18:41 - 2020-07-02 18:41 - 000167424 _____ () [File not signed] \\?\C:\Users\Felicia\AppData\Local\Temp\a1c225e9-bf09-48ee-8e16-aced04ae2828.tmp.node 2020-07-02 18:41 - 2020-07-02 18:41 - 000135168 _____ () [File not signed] \\?\C:\Users\Felicia\AppData\Local\Temp\a36bdb72-ea65-4a71-916b-2ae8bffa4111.tmp.node 2020-01-24 18:38 - 2020-01-24 18:38 - 000019456 _____ () [File not signed] C:\Program Files (x86)\Dell Digital Delivery Services\Dell.D3.HSA.Server.dll 2020-04-06 16:07 - 2020-04-06 16:07 - 000105984 _____ () [File not signed] C:\Program Files (x86)\NCH Software\ExpressZip\ezcm64.dll 2020-07-02 02:23 - 2020-06-01 11:22 - 001987072 ____N () [File not signed] C:\Users\Felicia\AppData\Local\Programs\easyxplore\ffmpeg.dll 2020-07-02 02:23 - 2020-06-01 11:22 - 000089600 ____N () [File not signed] C:\Users\Felicia\AppData\Local\Programs\easyxplore\libegl.dll 2020-07-02 02:23 - 2020-06-01 11:22 - 004310528 ____N () [File not signed] C:\Users\Felicia\AppData\Local\Programs\easyxplore\libglesv2.dll 2020-07-02 02:23 - 2020-06-01 11:22 - 000075264 ____N () [File not signed] C:\Users\Felicia\AppData\Local\Programs\easyxplore\resources\bin\dockapi32.dll 2019-05-07 23:05 - 2019-05-07 23:05 - 000126976 _____ (Intel Corporation) [File not signed] C:\Program Files\Intel\OptaneShellExtensions\iaStorAfsServiceApi.dll 2020-04-13 00:27 - 2020-04-13 00:33 - 008812032 _____ (Screenovate Technologies Ltd.) [File not signed] C:\Program Files\WindowsApps\ScreenovateTechnologies.DellMobileConnect_3.0.9346.0_x64__0vhbc3ng4wbp0\core.uwp.dll 2020-04-13 00:27 - 2020-04-13 00:36 - 045805056 _____ (Screenovate Technologies Ltd.) [File not signed] C:\Program Files\WindowsApps\ScreenovateTechnologies.DellMobileConnect_3.0.9346.0_x64__0vhbc3ng4wbp0\DellMobileConnectUniversalClient.dll 2020-01-13 08:04 - 2020-01-13 08:04 - 001899008 _____ (SQLite Development Team) [File not signed] C:\Program Files\Dell\SupportAssistAgent\bin\x64\sqlite3.dll ==================== Alternate Data Streams (Whitelisted) ======== ==================== Safe Mode (Whitelisted) ================== (If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ModuleCoreService => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcapexe => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\McMPFSvc => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MCODS => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""="" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeaack => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeaack.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeavfk => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeavfk.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefire => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfefirek.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfehidk.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfemms => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeplk => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfeplk.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfetdi2k => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfetdi2k.sys => ""="Driver" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mfevtp => ""="Service" HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ModuleCoreService => ""="Service" ==================== Association (Whitelisted) ================= ==================== Internet Explorer trusted/restricted ========== ==================== Hosts content: ========================= (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2018-09-15 03:31 - 2018-09-15 03:31 - 000000824 _____ C:\WINDOWS\system32\drivers\etc\hosts 2019-08-05 14:16 - 2019-08-05 14:42 - 000000444 _____ C:\WINDOWS\system32\drivers\etc\hosts.ics ==================== Other Areas =========================== (Currently there is no automatic fix for this section.) HKU\S-1-5-21-2845908156-3370841151-2670215384-1001\Control Panel\Desktop\\Wallpaper -> C:\Windows\web\wallpaper\dell\BlueLava_1112000xx_inspiron_wallpaper58095_16x9_72dpi_RGB.jpg DNS Servers: 192.168.219.1 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1) HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer => (SmartScreenEnabled: ) Windows Firewall is enabled. Network Binding: ============= Wi-Fi: Npcap Packet Driver (NPCAP) -> INSECURE_NPCAP (enabled) Npcap Loopback Adapter: Npcap Packet Driver (NPCAP) -> INSECURE_NPCAP (enabled) ==================== MSCONFIG/TASK MANAGER disabled items == ==================== FirewallRules (Whitelisted) ================ (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.) FirewallRules: [{5BC89BB2-933A-47F2-82EB-6C9B39DD4275}] => (Allow) C:\WINDOWS\system32\alg.exe (Microsoft Windows -> Microsoft Corporation) FirewallRules: [{10213730-85DC-4824-AB77-4B506BC7CACE}] => (Allow) C:\WINDOWS\system32\alg.exe (Microsoft Windows -> Microsoft Corporation) FirewallRules: [{B742AC7C-7B11-45E5-843A-822CE1D1338A}] => (Allow) C:\WINDOWS\system32\alg.exe (Microsoft Windows -> Microsoft Corporation) FirewallRules: [{D6CE9844-1A1A-4748-AF23-806652596963}] => (Allow) C:\WINDOWS\system32\alg.exe (Microsoft Windows -> Microsoft Corporation) FirewallRules: [{1E3945A5-DF05-4782-A175-EB10A2112F91}] => (Allow) C:\WINDOWS\system32\alg.exe (Microsoft Windows -> Microsoft Corporation) FirewallRules: [{139DFD08-3172-4937-B814-B4B649D0B346}] => (Allow) C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe (Intel Corporation -> ) FirewallRules: [{FE774534-4B01-4DB9-B36C-70981EE97484}] => (Allow) C:\Program Files\WindowsApps\ScreenovateTechnologies.DellMobileConnect_3.0.9346.0_x64__0vhbc3ng4wbp0\app\DellMobileConnectClient.exe (SCREENOVATE TECHNOLOGIES LTD. -> Screenovate Technologies Ltd.) FirewallRules: [{6CCE7BF7-2936-4E5C-80EC-6091DE0983AC}] => (Allow) C:\Program Files\WindowsApps\ScreenovateTechnologies.DellMobileConnect_3.0.9346.0_x64__0vhbc3ng4wbp0\app\DellMobileConnectClient.exe (SCREENOVATE TECHNOLOGIES LTD. -> Screenovate Technologies Ltd.) FirewallRules: [{A93FF92D-C269-4593-9047-9DDD1F9A3A2D}] => (Allow) C:\Program Files (x86)\Common Files\Mcafee\MMSSHost\MMSSHost.exe (McAfee, LLC -> McAfee, LLC) FirewallRules: [{50560A6A-860E-4B13-A415-98AFED0B3005}] => (Allow) C:\Program Files\Common Files\McAfee\MMSSHost\MMSSHost.exe (McAfee, LLC -> McAfee, LLC) FirewallRules: [{D6D56839-2791-4100-9C32-C2D421576420}] => (Allow) C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe (McAfee, LLC -> McAfee, LLC) FirewallRules: [{0F648027-9AB8-49DE-8295-C5941734AB80}] => (Allow) C:\Program Files\FlightGear 2018.3.5\bin\fgfs.exe () [File not signed] FirewallRules: [{806EE0F1-423E-442E-8D8E-1E4C2507BED0}] => (Allow) C:\Program Files\FlightGear 2018.3.5\bin\fgfs.exe () [File not signed] FirewallRules: [{9F44B862-876A-4AEE-B6CC-8B79950C2BE8}] => (Allow) C:\Program Files\FlightGear 2018.3.5\bin\fgcom.exe () [File not signed] FirewallRules: [{3BD0A2B1-1AF3-4872-8727-1BF1DC5FA2F8}] => (Allow) C:\Program Files\FlightGear 2018.3.5\bin\fgcom.exe () [File not signed] FirewallRules: [{E17974E9-2E4B-4E6B-9ECF-932B67C81C85}] => (Allow) C:\Program Files\WindowsApps\Microsoft.Office.Desktop.Outlook_16051.12827.20336.0_x86__8wekyb3d8bbwe\Office16\OUTLOOK.exe (Microsoft Corporation -> Microsoft Corporation) FirewallRules: [{C5870EE8-8367-4133-8EBE-FE0297ADC804}] => (Allow) C:\Users\Felicia\AppData\Local\Programs\Opera\68.0.3618.173\opera.exe (Opera Software AS -> Opera Software) FirewallRules: [{F821E24A-0539-4C7D-8CAA-DAF44979EEFD}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google LLC -> Google LLC) FirewallRules: [{91E3006A-5B00-4433-AD3A-D395E816AE56}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.135.458.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd) FirewallRules: [{9F7C76C8-A7A5-486C-9160-DB03D6523176}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.135.458.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd) FirewallRules: [{3AC7E641-D03B-42CA-B6EA-AB7212A3C532}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.135.458.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd) FirewallRules: [{FDD8C240-FC82-402D-A5B2-6067EB0E0319}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.135.458.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd) FirewallRules: [{6686B275-2328-409D-B67E-EF6BA8557B5B}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.135.458.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd) FirewallRules: [{76C05754-E0CC-450F-8325-14047FCB910D}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.135.458.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd) FirewallRules: [{19E8A6D4-89A3-4F15-AE35-0FB74AE626DF}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.135.458.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd) FirewallRules: [{6B43D5A6-A75C-4FA7-8488-8CF3AE6B9BCE}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.135.458.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd) FirewallRules: [{5D242EDE-647E-4010-B59F-A0220719BE0A}] => (Allow) C:\Users\Felicia\AppData\Local\Programs\Opera\69.0.3686.49\opera.exe (Opera Software AS -> Opera Software) ==================== Restore Points ========================= ATTENTION: System Restore is disabled (Total:224.33 GB) (Free:143.53 GB) (64%) ==================== Faulty Device Manager Devices ============ ==================== Event log errors: ======================== Application errors: ================== Error: (07/02/2020 06:34:06 PM) (Source: ESENT) (EventID: 455) (User: ) Description: svchost (9644,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log. Error: (07/02/2020 06:28:55 PM) (Source: ESENT) (EventID: 455) (User: ) Description: svchost (5352,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log. Error: (07/02/2020 05:55:54 PM) (Source: ESENT) (EventID: 455) (User: ) Description: svchost (9544,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log. Error: (07/02/2020 05:47:51 PM) (Source: ESENT) (EventID: 455) (User: ) Description: svchost (14920,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log. Error: (07/02/2020 05:26:13 PM) (Source: ESENT) (EventID: 455) (User: ) Description: svchost (100,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log. Error: (07/02/2020 05:17:52 PM) (Source: SmartByte Network Service) (EventID: 16) (User: ) Description: Event-ID 16 Error: (07/02/2020 05:17:52 PM) (Source: SmartByte Network Service) (EventID: 16) (User: ) Description: Event-ID 16 Error: (07/02/2020 05:17:52 PM) (Source: SmartByte Network Service) (EventID: 16) (User: ) Description: Event-ID 16 System errors: ============= Error: (07/02/2020 06:43:12 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The McAfee WebAdvisor service failed to start due to the following error: The system cannot find the file specified. Error: (07/02/2020 06:41:30 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The McAfee WebAdvisor service failed to start due to the following error: The system cannot find the file specified. Error: (07/02/2020 06:40:56 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The RNDBWM service failed to start due to the following error: The system cannot find the file specified. Error: (07/02/2020 06:40:55 PM) (Source: Service Control Manager) (EventID: 7000) (User: ) Description: The SmartByte Network Service x64 service failed to start due to the following error: The system cannot find the file specified. Error: (07/02/2020 06:40:35 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10003) (User: NT AUTHORITY) Description: WLAN Extensibility Module has stopped unexpectedly. Module Path: C:\WINDOWS\system32\IntelIHVRouter08.dll Error: (07/02/2020 06:40:35 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10003) (User: NT AUTHORITY) Description: WLAN Extensibility Module has stopped unexpectedly. Module Path: C:\WINDOWS\system32\IntelIHVRouter08.dll Error: (07/02/2020 06:40:31 PM) (Source: Service Control Manager) (EventID: 7043) (User: ) Description: The Malwarebytes Service service did not shut down properly after receiving a preshutdown control. Error: (07/02/2020 06:40:15 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10003) (User: NT AUTHORITY) Description: WLAN Extensibility Module has stopped unexpectedly. Module Path: C:\WINDOWS\system32\IntelIHVRouter08.dll Windows Defender: =================================== Date: 2020-06-01 12:58:33.068 Description: Windows Defender Antivirus scan has been stopped before completion. Scan ID: {19C7B19C-63C4-4FC7-A436-BC0E68F41A44} Scan Type: Antimalware Scan Parameters: Quick Scan Date: 2020-05-31 11:53:07.374 Description: Windows Defender Antivirus scan has been stopped before completion. Scan ID: {2B8C61D2-A8C8-43DE-AF30-1E468DB241C6} Scan Type: Antimalware Scan Parameters: Quick Scan Date: 2020-05-27 13:43:49.746 Description: Windows Defender Antivirus has encountered an error trying to update security intelligence. New security intelligence Version: Previous security intelligence Version: 1.285.74.0 Update Source: Microsoft Update Server Security intelligence Type: AntiVirus Update Type: Full Current Engine Version: Previous Engine Version: 1.1.15600.4 Error code: 0x80240022 Error description: The program can't check for definition updates. Date: 2020-05-27 13:43:49.745 Description: Windows Defender Antivirus has encountered an error trying to update security intelligence. New security intelligence Version: Previous security intelligence Version: 1.285.74.0 Update Source: Microsoft Update Server Security intelligence Type: AntiVirus Update Type: Full Current Engine Version: Previous Engine Version: 1.1.15600.4 Error code: 0x80240022 Error description: The program can't check for definition updates. CodeIntegrity: =================================== Date: 2020-07-02 18:44:00.877 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MpCmdRun.exe) attempted to load \Device\HarddiskVolume3\Program Files\mcafee\MfeAV\AMSIExt.dll that did not meet the Microsoft signing level requirements. Date: 2020-07-02 18:44:00.869 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MpCmdRun.exe) attempted to load \Device\HarddiskVolume3\Program Files\mcafee\MfeAV\AMSIExt.dll that did not meet the Microsoft signing level requirements. Date: 2020-07-02 18:44:00.862 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MpCmdRun.exe) attempted to load \Device\HarddiskVolume3\Program Files\mcafee\MfeAV\AMSIExt.dll that did not meet the Microsoft signing level requirements. Date: 2020-07-02 18:44:00.854 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MpCmdRun.exe) attempted to load \Device\HarddiskVolume3\Program Files\mcafee\MfeAV\AMSIExt.dll that did not meet the Microsoft signing level requirements. Date: 2020-07-02 18:44:00.846 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MpCmdRun.exe) attempted to load \Device\HarddiskVolume3\Program Files\mcafee\MfeAV\AMSIExt.dll that did not meet the Microsoft signing level requirements. Date: 2020-07-02 18:44:00.836 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MpCmdRun.exe) attempted to load \Device\HarddiskVolume3\Program Files\mcafee\MfeAV\AMSIExt.dll that did not meet the Microsoft signing level requirements. Date: 2020-07-02 18:44:00.829 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MpCmdRun.exe) attempted to load \Device\HarddiskVolume3\Program Files\mcafee\MfeAV\AMSIExt.dll that did not meet the Microsoft signing level requirements. Date: 2020-07-02 18:44:00.821 Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Windows Defender\MpCmdRun.exe) attempted to load \Device\HarddiskVolume3\Program Files\mcafee\MfeAV\AMSIExt.dll that did not meet the Microsoft signing level requirements. ==================== Memory info =========================== BIOS: Dell Inc. 1.5.0 05/29/2019 Motherboard: Dell Inc. 0N6YMK Processor: Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz Percentage of memory in use: 65% Total physical RAM: 7967.61 MB Available physical RAM: 2786.24 MB Total Virtual: 17695.61 MB Available Virtual: 11513.31 MB ==================== Drives ================================ Drive 😄 (OS) (Fixed) (Total:224.33 GB) (Free:143.53 GB) NTFS \\?\Volume{56ccbd79-00e0-4087-a1d1-d227090595ae}\ (WINRETOOLS) (Fixed) (Total:0.97 GB) (Free:0.44 GB) NTFS \\?\Volume{6ea17cf8-171c-446a-adcb-542e0937ebd8}\ (Image) (Fixed) (Total:11.27 GB) (Free:0.17 GB) NTFS \\?\Volume{d717a0c1-1ad9-4c7e-929f-9299f9ef3f0b}\ (DELLSUPPORT) (Fixed) (Total:1.13 GB) (Free:0.48 GB) NTFS \\?\Volume{9d872f71-720a-4e1f-896d-08a4c5d1e3a8}\ (ESP) (Fixed) (Total:0.63 GB) (Free:0.56 GB) FAT32 ==================== MBR & Partition Table ==================== ========================================================== Disk: 0 (Size: 238.5 GB) (Disk ID: B51F7155) Partition: GPT. ==================== End of Addition.txt ======================= Link to post Share on other sites More sharing options...
kevinf80 Posted July 3, 2020 ID:1391953 Share Posted July 3, 2020 Hiya JDOGG, Thanks for those logs, continue please: Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file when running FRST fix" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Download "Microsoft's Safety Scanner" and save direct to the desktop Ensure to get the correct version for your system....https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter:notepad c:\windows\debug\mrt.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Let me see those logs in your reply, also let me know if there are any remaining issues or concerns... Thank you, Kevin.. fixlist.txt Link to post Share on other sites More sharing options...
kevinf80 Posted July 7, 2020 ID:1392747 Share Posted July 7, 2020 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Tips to help protect from infection Thanks Link to post Share on other sites More sharing options...
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