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DariusS

blocking valid site with valid cert this is banking site

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can you guys put this site on safe list, you guys are blocking valid site with valid cert.

this site belongs to 5/3rd bank: 53.billerdirectexpress.com and it is hosted by Transactis a Mastercard company

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Are you sure this is the correct address?

Getting an error trying to scan the site.

 

image.png

image.png

Is there a different point of entry that starts the access credentials that then leads to this link for validation?

 

HTTP 403 is a HTTP status code meaning access to the requested resource is forbidden for some reason. The server understood the request, but will not fulfill it due to client-related issues

 

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2 hours ago, AdvancedSetup said:

Are you sure this is the correct address?

Getting an error trying to scan the site.

 

image.png

image.png

Is there a different point of entry that starts the access credentials that then leads to this link for validation?

 

HTTP 403 is a HTTP status code meaning access to the requested resource is forbidden for some reason. The server understood the request, but will not fulfill it due to client-related issues

This is what I received from our customer. There are many sites under this link.

 

 

malwarebytes53.png

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This is bank's site so you may not be able to scan it. It is not just regular site.

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by the way our customer's are getting to this site via SSO and they are getting the message which I uploaded earlier, not sure what kind of scan are you guys trying to do but this is pretty secure site

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I have added a whitelist entry.  Please allow 15-30 minutes for changes to take effect.

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