Perff Posted June 28, 2020 ID:1390790 Share Posted June 28, 2020 I have had some reports that my site csdb.dk is blocked by you. Can you re-check, and let me know what the problem is, if you are blocking it, so I can fix it? Link to post
Porthos Posted June 28, 2020 ID:1390827 Share Posted June 28, 2020 This seems to be a browser guard block. I will alert the proper team to investigate. @gonzo@gatortail Link to post
Staff gatortail Posted June 29, 2020 Staff ID:1390907 Share Posted June 29, 2020 @Perff I'm not experiencing a block. Could you please share a screen shot of the block page you're encountering? Link to post
Perff Posted June 29, 2020 Author ID:1390910 Share Posted June 29, 2020 I don't have a screen shot, as I havn't seen the error myself. Don't use Malwarebytes. :) But I have had reports from my users about problems, so I was encouraged to report it, and try to find out what the problem is. I think it was some kind of malware issue? If my site is no longer blocked, it's all fine by me. But I can see Porthos was mentioning something? Thanks. Link to post
Porthos Posted June 29, 2020 ID:1390921 Share Posted June 29, 2020 (edited) 1 hour ago, gatortail said: @Perff I'm not experiencing a block. Could you please share a screen shot of the block page you're encountering? I got the block just now in Chrome and Chromium Edge. Then let the browser sit open for a couple minutes and It must have updated the database and now NO BLOCK. Edited June 29, 2020 by Porthos Link to post
Staff gatortail Posted June 29, 2020 Staff ID:1390923 Share Posted June 29, 2020 @Porthos Are you running BG v2.2.6? Link to post
Porthos Posted June 29, 2020 ID:1390924 Share Posted June 29, 2020 Just now, gatortail said: @Porthos Are you running BG v2.2.6? Edited previous post. Was running 2.2.6. Link to post
Staff gatortail Posted June 29, 2020 Staff ID:1390925 Share Posted June 29, 2020 Thank you for confirming. Glad the db update resolved the discrepency. Link to post
Perff Posted June 29, 2020 Author ID:1390988 Share Posted June 29, 2020 Correct me if I'm wrong: An earlier version of the Browser Guard db blocked my site csdb.dk, but the current version dosn't? So what is the reason for this? If that is possible to answer? Just want to make sure I don't get blocked again. Thanks Link to post
Staff gatortail Posted June 29, 2020 Staff ID:1390994 Share Posted June 29, 2020 A reputation block is served for sites that are not highly traffic'd and therefore not necessarily vetted as safe. We are working on improving the language to make this more clear. I've requested for your site to be whitelisted to prevent a future recurrence. Link to post
Perff Posted June 29, 2020 Author ID:1390996 Share Posted June 29, 2020 Thank you very much. Link to post
Perff Posted June 29, 2020 Author ID:1390998 Share Posted June 29, 2020 A little addition. I got this screen shot from a user: I think it was from late April this year. Not much info, but is it possible to check if my site is/was marked with Trojan, and especially what file(s) caused it? Thanks again Link to post
gonzo Posted June 29, 2020 ID:1390999 Share Posted June 29, 2020 I did not see an issue with website accessibility, but I was requested to add a whitelist entry to be safe. I just did so. Please allow 15-30 minutes for changes to take effect. Link to post
gonzo Posted June 29, 2020 ID:1391000 Share Posted June 29, 2020 I would not have been able to access the website if that Trojan alert were still in effect, so that has been cleared sometime in the past. Link to post
DocCaliban Posted September 4, 2021 ID:1478408 Share Posted September 4, 2021 Sorry to necro this post, but I am getting a blocked message on this site again. Can someone confirm to me it's safe to visit? Link to post
DocCaliban Posted September 4, 2021 ID:1478409 Share Posted September 4, 2021 3 minutes ago, DocCaliban said: Sorry to necro this post, but I am getting a blocked message on this site again. Can someone confirm to me it's safe to visit? Also can't seem to edit my post, so I am going to reply to add some information. I am running 2.3.8 of the browser extension and 4.4.4 of the premium desktop client. Link to post
Porthos Posted September 4, 2021 ID:1478410 Share Posted September 4, 2021 (edited) 3 hours ago, DocCaliban said: Sorry to necro this post Since the name Trojan is in the block it applies to the main program as well and has to be addressed by the main web team first. Please create a topic here https://forums.malwarebytes.com/forum/123-website-blocking/ No screen shot needed just the site. Edited September 4, 2021 by Porthos Link to post
Solution gonzo Posted September 7, 2021 Solution ID:1478704 Share Posted September 7, 2021 I referred this to our Research team, who just removed the block. Please allow 2-4 hours for changes to take effect. Link to post
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