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Can't get rid of sneaky Malware, Suspect Bitcoin Miner

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About the "BSOD's    ....you need to document / write down the STOPCODE detail at the bottom of the BSOD / STOP screen.

and keep in mind that Windows aborts happen for different situations, conditions.

You should also consider reviewing real close all of the startup programs that are auto-started with Windows.

"   How to perform a clean boot in Windows   "


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I uninstalled the remainders of Bidefender. I followed a tutorial regarding my specific BSOD error code and I haven't gotten a BSOD since, but I still feel like something is wrong. Sometimes when I start up the system freezes, my system goes really slow, I'l try to open malwarebytes and have to right click run as administrator twice before it opens, sometimes the internet wont go to pages I type in, and windows open and close on their own, like CMD flashing instantly. For some reason I have 2 windows explorer exes and one of them uses a butt load of CPU even at idle and no explorer window open....So I have no Idea. All the scans come up clean.

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Posted (edited)

If I may say, it is advisable to dial back on unwarrented parania.   You just listed a boatload of things of disparate nature.

For example , the CMD flash can well be one or two applets from the maker of the computer that are intended to help keep the pc up to date.

Those are not malware.

System freezes can be due to a number of different factors.


I asked before / suggested that you set your machine to do a clean boot up   ( just have the antivirus and security applications enabled).

You should also consider reviewing real close all of the startup programs that are auto-started with Windows.

"   How to perform a clean boot in Windows   "


Edited by Maurice Naggar
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Well, turns out that you might not be the best person to help me, I found that there was an extreme issue with google chrome, apparently the "legit" looking googlecrashhandler.exe and its 32bit counterpart were viruses. I tried removing them and they refused me admin rights, I couldn't even remove this program in safe mode... Because in safe mode, it deleted itself, and now the entire folder is gone in normal mode. I ran hitmanpro and it notified me of two dlls that were previously flagged in my origin game launcher folder, apparently some qt2.dll or something except for some reason they were in a skyrim mod's folder now... This thing is hiding from scans and adapting and you don't know what you're doing.

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If you are unhappy,  I can just bow out.

AS to the Safety scanner,  as to the last line in the log,  that is pretty much normal.  It is about 1 single registry key that is for the "anti-spyware" setting option for the Windows Defender.

hklm\software\microsoft\windows defender\DisableAntiSpyware

It is not unexpected that it would have been set to disabled.   Most add-on security & antivirus programs will set it to off.

The Safety scanner run has set it back to on.   This whole thing here is not something to be used to jump to a conclusion about the overall status of the system.


plus, just for clarity.  To date, I have not seen any signs of any latent "coin miner" hijack.

and by the way, "google crash handler" is something that Google Chrome will put as tasks when it senses that Chrome has crashed.

Chrome crashes are not to be a basis for suspecting or rather, a sign of malware infection.


I am bowing out of this topic.   @AdvancedSetup    Would you see if it is possible for some other helper to possibly pick this up ?

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I'm officially off work until Monday, but please go ahead and temporarily disable all security software and run the following fix. I'll check back on you again as soon as I'm available.


Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.




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  • 3 weeks later...

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection



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