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Lazul, June 24 in Resolved Malware Removal Logs
12 hours ago, kevinf80 said:
Hello Lazul and welcome to malwarebytes....
Continue with the following:
Open Malwarebytes, select > "settings" > "security tab"
Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on....
Go back to "DashBoard" select the Blue "Scan Now" tab......
When the scan completes quarantine any found entries...
To get the log from Malwarebytes do the following:
Single click on the target sight above scanner window.
In the new window select Report
Double click on the Scan log which shows the Date and time of the scan just performed.
Click Export > From export you have two options:Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your replyExport toTxt - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
Please use "Export to Txt" then attach the log to your reply...
Download AdwCleaner by Malwarebytes onto your Desktop.
Or from this Mirror
Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
Accept the EULA (I accept), then click on Scan
Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes
Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply
Download Farbar Recovery Scan Tool and save it to your desktop.
Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.htmlNote: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way...
Be aware FRST must be run from an account with Administrator status...
Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
Make sure Addition.txt is checkmarked under "Optional scans"
Press Scan button to run the tool....
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The tool will also make a log named (Addition.txt) Please attach that log to your reply.
Let me see those logs in your reply...
Thanks for the reply, but I have factory reset my computer, I would just like to know if it was persistent.
I assume no furthr help is needed as you`ve self fixed with a system reset....
Glad we could help.
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