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Malwarebytes no longer will run on Windows Server 2019


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I have Stand Alone Servers at different customers that I run Malwarebytes Premium (and Free) on their machines and Servers.

I have had no problems for years now running the product on many different Server versions but all of the sudden most of the Windows Server 2019 machines will not open the program any longer so I can run a quick scan.

I have tried uninstalling and re-installing with no luck. I have tried running as and Administrator with no luck as well.

If I try to End Task on the Malwarebytes Service I get an Access is denied error or I get an Error 5: Access is denied if I try to restart the Service.

Looks like something is simply stopping it from running ??

Anyone else seeing this and have any ideas.

Thanks.

 

 

 

 

 

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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes for Windows Help forum.

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1 hour ago, arbrich said:

Anyone else seeing this and have any ideas.

I am sorry to inform you that Malwarebytes Premium (stand alone) is not supported on any server OS and is also against the EULA as well.

I know you are going to say that it has always worked but it has never been supported for Server Operating Systems.

  Quote

(b) Paid License.

If you purchased a license to the Software from Malwarebytes or from a Malwarebytes authorized reseller, then conditioned upon your compliance with the terms and conditions of this Agreement, Malwarebytes grants you a non-exclusive and non-transferable license to Execute the number of copies of the Software for which you have paid solely in executable form on the corresponding number of Devices owned or used by you. Furthermore, you may not Execute the Software on any Device(s) running a server operating system unless it is a Malwarebytes server product as reflected in its official product name and official release notes. You agree that your purchases are not contingent on the delivery of any future functionality or features (including future availability of any Software beyond the current license term or any new releases), or dependent on any oral or written public comments made by Malwarebytes regarding future functionality or features.

https://www.malwarebytes.com/eula/

The proper version is this. https://www.malwarebytes.com/business/ep-server-security/

 

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OK, NO Problem, I did not realize that. I actually only used Premium version on 1 Server - I will remove.

I use the Free Version for quick scans monthly.

Should the Free Version work ??

I just need to purchase a copy that will run on a Stand Alone Server to protect the Server itself.

 

 

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6 minutes ago, arbrich said:

OK, NO Problem, I did not realize that. I actually only used Premium version on 1 Server - I will remove.

I use the Free Version for quick scans monthly.

Should the Free Version work ??

I just need to purchase a copy that will run on a Stand Alone Server to protect the Server itself.

 

 

Probably not and is still against the EULA.

I will warn you the server one is pricey. Price is available when you contact sales from the page I linked.

If you have issues with the stand alone non server computers please feel free to post. Some are having issues.

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To protect a server you also have to use Server-software off course, it has been for years like this as far as i know. It's not only for Malwarebytes, its with lots of software forbidden to run Retail versions off the product on an server. But this is always noted in the EULA of the software.

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