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Clang

Mwb stuck on "Checking for updates" and egde slow.

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stuck.JPG.4046d35bc8d197ee2902a14973b4a477.JPG

 

1 . Did mwb repair and I was able to start a scan that found nothing. (scan.txt)

2. Deleted Spotify (we never loaded it in the  first place.)

3 Did adware clean - found and removed 4 items  (AdwCleaner[C17].txt)

4 Did Farbar scan and attached logs.

 

Can somebody please check to see if I have anything else on my PC ?

 

 

scan.txt AdwCleaner[C17].txt FRST.txt Addition.txt

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Just reran adwcleaner and  it found 4 new item that where quarantined .

Deleted       HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\firstdata.com
Deleted       HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\www.firstdata.com
Deleted       HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\firstdata.com
Deleted       HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\www.firstdata.com

 

AdwCleaner[C19].txt

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The first time I ran it  found...

Deleted       HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\babylonbee.com
Deleted       HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\firstdata.com
Deleted       HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\babylonbee.com
Deleted       HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\firstdata.com

 

AdwCleaner[C17].txt

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Hello @Clang

I'm officially off work until Monday but I will attempt to assist you over the weekend.

STEP 1
Please restart the computer.
 

STEP 2
Please temporarily uninstall Malwarebytes using the following directions. When it asks to reinstall the program please decline for now.
Uninstall and reinstall Malwarebytes using the Malwarebytes Support Tool
 

After the removal in step 2 please make sure the computer has restarted. Then we'll go ahead and do a general system clean up.

 

STEP 3

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

The following directories are emptied:

  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt
 

Thanks

 

 

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Thanks will try this tomorrow morning.

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I tried to reinstall and it forgot my licence !!!! HELP

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I just found the licence on my old laptop and activated it that way .

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Overall looks good.

Were you able to get Malwarebytes reinstalled and working now?

Are you still experiencing any issues with the program?

 

Will check back on you again tomorrow if I can, if not then on Monday

Thank you

 

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So far so good   will let you know at the end of the day .

Thank you.

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Sounds good. Today is  Father's Day so I may not be back on until tomorrow but will check back before we close up here.

Thank you again and Happy Father's Day if it applies.

 

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Hello @Clang

Following up to see if everything is still working well for you or not. When you have a moment please post a status update

Thank you

 

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Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

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