Doctor10Fan Posted June 18, 2020 ID:1388880 Share Posted June 18, 2020 Hello, On my computer, I haven't had any symptoms of infection, but am concerned due to some potentially weird activity on my Google Account. I have had help recently and therefore followed the steps that I was given before to save some time (thanks Kevin :D). I ran: 1) Malwarebytes with Rootkits for both my C and D drives 2) AdwCleaner + Ran Basic Repair 3) FRST Attached are the log files from each of those. Thank you! AdwCleaner[C01].txtMalwarebytes with Rootkits.txt FRST.txtAddition.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 18, 2020 Root Admin ID:1388883 Share Posted June 18, 2020 Hello @Doctor10Fan Please follow the directions from the following topic. https://forums.malwarebytes.com/topic/258886-chrome-secure-preferences-detection-always-returns/ Then restart your computer and let us know if you're still having any issues or not Thank you Link to post Share on other sites More sharing options...
Doctor10Fan Posted June 18, 2020 Author ID:1388886 Share Posted June 18, 2020 Hi @AdvancedSetup! Thanks for the quick reply. I'll happily go through with these steps, but my concern is that there is malware on my PC doing something to my Google Account via my computer. My Chrome browser doesn't seem to be misbehaving at all. I asked for help with another computer and was given a txt file to be used with FRST - I was hoping for the same thing here if possible. Then the person helping had me run a Microsoft tool to double check everything. Thanks! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 18, 2020 Root Admin ID:1388890 Share Posted June 18, 2020 The logs do not show signs of an infection Please clean Chrome and reboot and let me know Link to post Share on other sites More sharing options...
Doctor10Fan Posted June 21, 2020 Author ID:1389257 Share Posted June 21, 2020 That is good to hear. Do you believe I require a fixlist for FRST? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 21, 2020 Root Admin ID:1389336 Share Posted June 21, 2020 We could do some general clean up script if you like, but cleaning Chrome would be a first step. If interested in running a general cleanup script let me know and I can write one up for you tomorrow. Thank you Link to post Share on other sites More sharing options...
Doctor10Fan Posted June 21, 2020 Author ID:1389354 Share Posted June 21, 2020 Hi @AdvancedSetup! Thanks for the prompt replies. I've taken care of Chrome on one computer and will do the same on another once I have an opportunity. Do I need to do anything regarding my Android phone? I would greatly appreciate the cleanup script if it is not too much trouble for you. Thank you! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 22, 2020 Root Admin ID:1389402 Share Posted June 22, 2020 Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more. NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. fixlist.txt Thanks Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 22, 2020 Root Admin ID:1396341 Share Posted July 22, 2020 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Tips to help protect from infection Thanks Link to post Share on other sites More sharing options...
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