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Problem with Chrome/Malwarebytes and finding host


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I've been dealing with the same issue, finally pinpointed it down to a custom scheduled scan.  It seems like after the scan is done running, I can't open any sites and get the dreaded "resolving host" or "waiting" as I try to load a page.  Would unchecking, "Scan Memory objects" or "Scan registry and startup items" make a difference?

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Hello.

The "resolving host"  can happen on any web browser.   Though it may seem that one sees reports of it in Chrome often enough.

I have just stumbled upon a couple of articles that may help you to cure the stallouts on loading web pages /  "resolving host" occurrences.

The first article has to do with adjusting the DNS Server selections in the Network properties.

Rather than obtaining the DNS Server dynamically or using Google DNS or another,  try instead using the Cloudfare service.

How to configure Cloudfare DNS service on Windows 10 or your router
https://www.windowscentral.com/how-configure-cloudflare-dns-1111-service-windows-10-and-router

 

This second article is a more extensive troubleshooting list.

Here I would not recommend for non-experts to mess with the Hosts file   ( their method 7 ).  Likewise skip their method 2  & instead use Cloudfare  like in first article.

Also, don't recommend their "method 8".   Dont' mess with disabling IPv6.

Otherwise,  the remainder of the set of tips  can be helpful.

https://troubleshooter.xyz/wiki/fix-resolving-host-error-in-chrome/ 

 

H.T.H.

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Thanks for the suggestions.  I'd also like to add that it affects all browsers on the machine and goes away after a restart.  When I do the custom scheduled scan, it's just of the drive the OS is on.  Not sure why a scan would interfere with my internet connection like this but it does. 

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15 minutes ago, aquarius62 said:

Not sure why a scan would interfere with my internet connection like this but it does. 

I have personally have seen that as well. Reported it and do not know if it has been considered by the developers.

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A Windows Restart will help.   And usually things will do well.    Until, the next time the "internet issues" appear again.

 

As to the custom scheduled scan,  no idea what is the source of that issue.

My only purpose in posting above was for the "resolving host" stall out that occurs with some web browser.   Does that happen on your Chrome ?  or is it Mozilla Firefox ?  or other browser ?

That type of  status message on the browser can happen regardless of using Malwarebytes.   Hence, the tips above.

Also see   How to Resolve Host Issues in Google Chrome | Chron.com

 

 

Another possibility is that the browser has some sort of glitch.

If you are inclined,  start a new Topic in the Windows Malware Removal section for a check-up

https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/

 

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24 minutes ago, StephenK said:

 

I have had exactly the same issue.  I used to have a scan scheduled for early in the morning so it would always run on start-up and always had caused the resolving host issue and slow internet.  After reset, speeds are fine again.  

Did you find a fix for your issue or did you just turn off the scheduled scan?

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Hi @aquarius62    

Unsure who you are asking.   But I have zero issue with either manual scan or scheduled scan.

If you will consider having a separate topic for your system,  I will work with you one on one.  I will just need a fresh report from your system for review & then I can guide you.

https://support.malwarebytes.com/hc/en-us/articles/360039023453-Upload-Malwarebytes-Support-Tool-logs-offline

 

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On 6/7/2020 at 4:42 PM, Maurice Naggar said:

Hi @aquarius62    

Unsure who you are asking.   But I have zero issue with either manual scan or scheduled scan.

If you will consider having a separate topic for your system,  I will work with you one on one.  I will just need a fresh report from your system for review & then I can guide you.

https://support.malwarebytes.com/hc/en-us/articles/360039023453-Upload-Malwarebytes-Support-Tool-logs-offline

 

I was just asking generally for anyone who was experiencing this issue we've been talking about.  By the way, I just did a manual scan with all browsers closed and I didn't run into the no internet problem.  I'll probably stick to doing that instead of the scheduled custom scan until it's fixed. 

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Hi.

Malwarebytes for Windows Component 1.0.9.55  was made available as a release 16 June
See https://forums.malwarebytes.com/topic/257102-malwarebytes-41/?do=findComment&comment=1388340

 

 

If your pc has any earlier Package, it will get that  as part of automatic program update.
( Unless you have blocked automatic install updates).

You can pull the Componnet down by simply clicking "Check for Updates" under the General tab in Settings.
I believe you will do well with this Component.
 

Sincerely,

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  • 1 month later...

Good morning.

If anyone on this thread has been experiencing browser stall issue with "resolving host", then please give a serious consideration to getting on the latest Beta Malwarebytes with the Component 1.0.990.

That resolves the "resolving host" browser stall.  Other customers confirm good result  & who also happen to be on version 1903, as well as Version 2004 of Windows 10.

Per posting by Erix this Component 1.0.990 does include fix for Version 2004

Quote

 

This Beta addresses:

  • Fixed: MB4 causes severe system performance issues with Windows 10 v2004. 

 

https://forums.malwarebytes.com/topic/257042-malwarebytes-41-beta/?do=findComment&comment=1395736

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