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I think Malwarebytes is giving me BSODs again

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I just ran a scan on my laptop earlier and upon sending it to sleep, it crashes and dies.  It doesn't show me an actual BSOD, but my computer shuts off instead of going to sleep. After booting it back on, when I get into the Desktop, there's the "Your computer has ran into problems, blah blah, we will send files to Windows". When I checked the dump file using Windows diagnostics tools, it shows that the problem was a "Driver Power State Failure" caused by an "ntoskrnl.exe" file. As an experiment, I tried running the laptop with Malwarebytes turned off, and the PC goes to sleep and wakes up just fine. But with Malwarebytes running, it goes BSOD when I put it to sleep. 

I'm wondering if there's a specific power setting that Malwarebytes doesn't like or something, since one of the fixes suggested for "Driver Power State Failure" is to use the "High Performance" power setting on the laptop. I am currently using a slightly customized "Power Saver" setting.

I ran MB Support and FRST, and here's my results. I also did a chkdsk, which turned up nothing wrong, but I forgot to take a screenshot.

FRST.txtAddition.txtmbst-grab-results.zip

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For what it's worth I just realized that there's a possibility that the problem was never fixed since the last time I posted here. 

In my last post I said everything looks great, but I realized now that I had only checked for logoff/restart, and then immediately closed Malwarebytes so that it was no longer running in the background. As mentioned in the above post, if all MB process is fully killed/exited, it will not have problems. But when MB is running in the background, the laptop crashed. So I had been regularly shutting off the MB process, and never checked if it still causes BSOD or not. 

As it turns out, it does still do that. 

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Oh darn, it escaped my mind, I only just realized after Googling the error again. Some of the Microsoft discussion threads about this particular BSOD mentioned Kaspersky and I had also scanned the PC with Kaspersky Virus remover tool first, and it detected a problem in "System Memory". Doesn't specify what or where. I had Kaspersky clean it up without restarting because I was still in the middle of doing something. THEN I scanned it with Malwarebytes, which detected nothing.

Once I finished my work I forgot to restart, and just closed the lid to send it to sleep. That's when the BSOD happened. 

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Hi,

Please attach the file in bold in your next reply.

2020-05-17 16:47 - 2020-05-17 16:47 - 001497096 _____ C:\Windows\Minidump\051720-60890-01.dmp

The filename may be different but the last digits will be the same.

How to attach a file:
Reply to this topic, in the section in the bottom of the topic Select Click the Choose a File.
Navigate to the location of the File.
Click the file. It will appear in section.
Click the Saving button.

Post the logs for my review.
 

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Here's a zip containing the dump files. They're more or less caused by the same thing.

Also update: Apparently Malwarebytes is not even running this time, and it still died when I use the "close lid" to send it to sleep. I'm even more confused now. The same thing happens back then, and MB had to be uninstalled in full to get it to stop doing this. 

061320-84312-01.zip

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Two more dump files that may or may not be relevant. These actually happened before it starts regularly BSOD-ing for whatever reason, so I didn't think it was needed at first, but it might be useful.

060920-84718-01.dmp 061220-113390-01.dmp

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Hi,

I'm sorry but I do  not have the tool to open the .dmp file.

Please start a new topic in this forum.

Attach only the latest log 051720-60890-01.dmp

Some will be able to advise you what is causing this.

https://www.bleepingcomputer.com/forums/f/234/bsod-kernel-dump-expert-zone/

If you still need help after their finding please please return here and post the topic URL so that I can check what the problem is.

 

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Oh so it's not Malwarebytes after all? Alright I'll try the other forum. 

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@nasdaq

Hi, so after having a discussion at the other forum, the issue is an Ethernet driver. It has nothing to do with Malwarebytes. 

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Glad we could help.

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This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

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