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I have been seeing the same problem as 

I refreshed Windows and spent yesterday reinstalling my stuff. When I installed Malwarebytes (from the website) I started seeing the problems again. This morning I turned off the early protection options and installed the beta version. Malwarebytes is currently set to NOT start at Windows startup. When I do start it after Windows is up I get the unresponsive behavior again for a few minutes. After that it seems ok.  Not confident enough yet to enable it for Windows startup. I am happy to work with you if you need additional info.

 

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***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes for Windows Help forum.

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Malwarebytes Support Tool - Advanced Options

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6 minutes ago, dougjenkins said:

I am happy to work with you if you need additional info.

We need to get information from this machine in order to have the proper detail to help you forward.
 NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

    Download Malwarebytes Support Tool
    
    
    Once the file is downloaded, open your Downloads folder/location of the downloaded file
    Double-click mb-support xxx.xx.exe to run the report
        You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
        
    Place a checkmark next to Accept License Agreement and click Next
    You will be presented with a page stating, "Get Started!"

    Do NOT use the button “Start repair” !
    Click the Advanced tab on the left column
    
    Click the Gather Logs button
    
    A progress bar will appear and the program will proceed with getting logs from your computer
   
    Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK
    Please attach the ZIP file in your next reply.

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<comments >   Report please from the support tool   as noted above ^^^

To be real clear, Hardcopy1  is now on the current MB Beta and is doing fine .

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23 minutes ago, Maurice Naggar said:

<comments >   Report please from the support tool   as noted above ^^^

To be real clear, Hardcopy1  is now on the current MB Beta and is doing fine .

Good to hear. I was having problems attaching my file and then getting a popup from the site that my reply appeared to be spam. Followed the link to the support page and created a ticket there.

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Hi.   I understand that you created a Support Ticket.   Do have lots of patience.  The first reply is a automated one.  It will likely be a few working days from now till you get a reply from a support person.  They answer by the order of oldest ticket first.

 

I do not understand why you would have any issue in making a attachment here in this topic.

  • To send attachments please click the link as shown below. Then browse to where your file is located and select it and click the Open button.

_mb_attach.jpg

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2 minutes ago, Maurice Naggar said:

Hi.   I understand that you created a Support Ticket.   Do have lots of patience.  The first reply is a automated one.  It will likely be a few working days from now till you get a reply from a support person.  They answer by the order of oldest ticket first.

 

I do not understand why you would have any issue in making a attachment here in this topic.

  • To send attachments please click the link as shown below. Then browse to where your file is located and select it and click the Open button.

_mb_attach.jpg

Yeah, I got a message about a technical error communicating with the storage server. Yes, I am patient... spent 40 years is various software support roles. :)

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That's cool.  Salutes to you.

I would remark that you keep faith & courage.  Not be unduly obssessed  ( if that is the term)    (over-concerned is more like it )  about Windows build 2004.

If I have 2 suggestions, which I do, I would say

Be sure that Windows Fast Startup is NOT on

Fast Starup needs to be OFF

https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

 

That you do a daily RESTART of Windows.   Dont just always only use 'sleep mode'

Get on the MB 4  Beta  just like Hardcopy 1  did   & keep the MB4  program updated.

IF and only IF there is a major jam  .... then you can selectively turn off web protection  and or ransomware protection  as a test.

Just have no fear.  Take advantage of expert guided help here.

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3 minutes ago, Maurice Naggar said:

That's cool.  Salutes to you.

I would remark that you keep faith & courage.  Not be unduly obssessed  ( if that is the term)    (over-concerned is more like it )  about Windows build 2004.

If I have 2 suggestions, which I do, I would say

Be sure that Windows Fast Startup is NOT on

Fast Starup needs to be OFF

https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

 

That you do a daily RESTART of Windows.   Dont just always only use 'sleep mode'

Get on the MB 4  Beta  just like Hardcopy 1  did   & keep the MB4  program updated.

IF and only IF there is a major jam  .... then you can selectively turn off web protection  and or ransomware protection  as a test.

Just have no fear.  Take advantage of expert guided help here.

Thanks for the reminder about fast startup. I had turned it off, but with the Windows refresh it got back on. Off now. 

I am on the beta now and thanks for the suggestion of turning off Web and/or Ransomware.

As for 2004, I have another machine with 2004 that seems to be running ok so not as concerned about 2004 as I originally was. Malwarebytes is there but only the free version.

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ok.  If the pc has the free version,  there ought to be no issue of any sort, since the free does not have real-time protections.

If on the other hand it is in the Trial mode, that expires after 14 days elapse.

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6 hours ago, Maurice Naggar said:

ok.  If the pc has the free version,  there ought to be no issue of any sort, since the free does not have real-time protections.

If on the other hand it is in the Trial mode, that expires after 14 days elapse.

Yup, I am ahead of you with that. :)

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Hello.

Please see this pinned topic
https://forums.malwarebytes.com/topic/261111-performance-issue-with-windows-10-2004/

 

 

Also, it is a good idea to Follow this pinned post at the top of the forum
https://forums.malwarebytes.com/topic/257102-malwarebytes-41/

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  • 4 weeks later...

Good morning.

Please consider getting on the latest Beta Malwarebytes with the Component 1.0.990.

Per posting by Erix this Component 1.0.990 does include fix for Version 2004

Quote

 

This Beta addresses:

  • Fixed: MB4 causes severe system performance issues with Windows 10 v2004. 

 

https://forums.malwarebytes.com/topic/257042-malwarebytes-41-beta/?do=findComment&comment=1395736

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