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Malwarebytes blocks pups.


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My malwarebytes blocks pups and doesn't remove them.

Scan log:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 6/5/20
Scan Time: 1:11 AM
Log File: f9d06ba6-a6ea-11ea-bbc4-08606e10a62a.json

-Software Information-
Version: 4.1.0.56
Components Version: 1.0.931
Update Package Version: 1.0.25044
License: Trial

-System Information-
OS: Windows 10 (Build 18362.836)
CPU: x64
File System: NTFS
User: DESKTOP-SHM349P\jacks

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 266150
Threats Detected: 6
Threats Quarantined: 6
Time Elapsed: 0 min, 24 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 6
PUP.Optional.Vosteran, C:\USERS\JACKS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, Replaced, 464, 455253, 1.0.25044, , ame, 
PUP.Optional.Trovi, C:\USERS\JACKS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, Replaced, 489, 454808, 1.0.25044, , ame, 
PUP.Optional.Vosteran, C:\USERS\JACKS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, Replaced, 464, 455253, 1.0.25044, , ame, 
PUP.Optional.Conduit, C:\USERS\JACKS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, Replaced, 194, 454835, 1.0.25044, , ame, 
PUP.Optional.Trovi, C:\USERS\JACKS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, Replaced, 489, 454808, 1.0.25044, , ame, 
PUP.Optional.Vosteran, C:\USERS\JACKS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, Replaced, 464, 455253, 1.0.25044, , ame, 

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

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Hello chimichanga20 and welcome to Malwarebytes,

It would seem the problem you have is related to Chrome sync. When the problem entries are quarantined, they come right back. Sync save all data to Google Chrome servers as a backup, so is a kind of vicious circle... Try the instructions from the following link:

https://forums.malwarebytes.com/topic/258886-chrome-secure-preferences-detection-always-returns/

 
Thanks,
 
Kevin

 

 

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Glad we could help.

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Thank you

 

 

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