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Greetings B) .

From the IP Protection FAQ located here

How can I add an IP so it won't be detected and can access a site I need to?

As of right now, we do not have an option to add exclusions, but we're working on adding it in future versions.

Also, if you take a look at this post it gives you options to permanently disable the IP Protection component if you don't wish to use it.

As for seeking a refund, you should contact support@malwarebytes.org.

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