Nebul0us Posted June 1, 2020 ID:1385304 Share Posted June 1, 2020 My scans keep detecting Spigot and Trovi and I need help removing them please. I recently went through the hassle of reformatting and reinstalling windows on my C drive and the infections are still present. Please help! AdwCleaner.txt MB log.txt Link to post Share on other sites More sharing options...
kevinf80 Posted June 1, 2020 ID:1385309 Share Posted June 1, 2020 Hello Nebul0us and welcome to Malwarebytes, Run the following: Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.htmlNote: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status... When you`ve downloaded FRST64.exe, rename it to FRST64English.exe... Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Thank you, Kevin. Link to post Share on other sites More sharing options...
Nebul0us Posted June 1, 2020 Author ID:1385311 Share Posted June 1, 2020 Thanks Kevin, Here are the logs... FRST.txt Addition.txt Link to post Share on other sites More sharing options...
kevinf80 Posted June 1, 2020 ID:1385318 Share Posted June 1, 2020 Hiya Nebul0us, Thanks for those logs, continue please: Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file when running FRST fix" NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. Open FRST and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply. Next, Download Sophos Free Virus Removal Tool and save it to your desktop. If your security alerts to this scan either accept the alert or turn off your security to allow Sophos to run and complete..... Please Do Not use your PC whilst the scan is in progress.... This scan is very thorough so may take several hours... Double click the icon and select Run Click Next Select I accept the terms in this license agreement, then click Next twice Click Install Click Finish to launch the program Once the virus database has been updated click Start Scanning If any threats are found click Details, then View log file... (bottom left hand corner) Copy and paste the results in your reply Close the Notepad document, close the Threat Details screen, then click Start cleanup Click Exit to close the program If no threats were found please confirm that result.... The Virus Removal Tool scans the following areas of your computer: Memory, including system memory on 32-bit (x86) versions of Windows The Windows registry All local hard drives, fixed and removable Mapped network drives are not scanned. Note: If threats are found in the computer memory, the scan stops. This is because further scanning could enable the threat to spread. You will be asked to click Start Cleanup to remove the threats before continuing the scan. Post those logs, also let me know if there are any remaining issues or concern.. Thanks, Kevin.. fixlist.txt Link to post Share on other sites More sharing options...
Nebul0us Posted June 2, 2020 Author ID:1385346 Share Posted June 2, 2020 Hi Kevin, Sophos scan came out clean. Fixlog attached. -Nebul0us Fixlog.txt Link to post Share on other sites More sharing options...
kevinf80 Posted June 2, 2020 ID:1385377 Share Posted June 2, 2020 Hello Nebul0us, Any remaining issues or concerns...? Thanks, Kevin.. Link to post Share on other sites More sharing options...
Nebul0us Posted June 2, 2020 Author ID:1385527 Share Posted June 2, 2020 Yeah Kevin, MalwareBytes is still detecting them. Link to post Share on other sites More sharing options...
kevinf80 Posted June 2, 2020 ID:1385530 Share Posted June 2, 2020 Hiya Nebul0us, I half expected that outcome, the detections are from Chrome Browser. We can remove those entries time after time and yet they return. Use the following link and follow the instruction from that link: https://forums.malwarebytes.com/topic/258886-chrome-secure-preferences-detection-always-returns/ When those instructions are completed also add the following to Chrome: Install Malwarebytes Browser Extension (Free) https://chrome.google.com/webstore/detail/malwarebytes-browser-exte/ihcjicgdanjaechkgeegckofjjedodee Next, Install uBlock Origin for Chrome: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en Does that help..? Thank you, Kevin... Link to post Share on other sites More sharing options...
Nebul0us Posted June 3, 2020 Author ID:1385602 Share Posted June 3, 2020 Kevin, That seems to have done the trick. I will leave sync off until I can clean and reset my work laptop. I appreciate your help! Thank you. -Nebul0us Link to post Share on other sites More sharing options...
kevinf80 Posted June 3, 2020 ID:1385614 Share Posted June 3, 2020 Hiya Nebul0us, If no remaining issues or concerns we can clean up: Uninstall the following program:Sophos AV Also this delete folder if still present C:\ProgramData\Sophoshttp://www.askvg.com/how-to-completely-uninstall-remove-a-software-program-in-windows-without-using-3rd-party-software/ Next, Right click on FRST here: C:\Users\bryso\Downloads\FRST64.exe and rename uninstall.exe when complete right click on uninstall.exe and select "Run as Administrator" If you do not see the .exe appended that is because file extensions are hidden, in that case just rename FRST64 to uninstall That action will remove FRST and all created files and folders... Next, Remove all System Restore Points: https://www.tenforums.com/tutorials/33593-delete-system-restore-points-windows-10-a.html#option2 Create clean fresh Restore Point: http://www.thewindowsclub.com/create-system-restore-point Run Windows Disk Clean Up Utility - https://neosmart.net/wiki/disk-cleanup/ From there you should be good to go... Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful....Answers to Common Security Questions and best PracticesDo I need a Registry Cleaner? Take care and surf safe Kevin... Link to post Share on other sites More sharing options...
kevinf80 Posted June 4, 2020 ID:1385873 Share Posted June 4, 2020 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
Recommended Posts