Jump to content

Possible False Positive: PUP.Optional.MessengerHub


Recommended Posts

AdwCleaner detected this on both of my Windows 10 computers. Seems like too much of a coincidence that I would have had adware on both of my devices. One of them I barely ever even use. Could this be a false positive?

 

Log Below:

 

# -------------------------------
# Malwarebytes AdwCleaner 8.0.4.0
# -------------------------------
# Build:    04-03-2020
# Database: 2020-05-13.1 (Cloud)
# Support:  https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Scan
# -------------------------------
# Start:    05-14-2020
# Duration: 00:00:11
# OS:       Windows 10 Pro
# Scanned:  31864
# Detected: 1


***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

PUP.Optional.MessengerHub       HKCU\Software\nwjs

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries found.

***** [ Chromium URLs ] *****

No malicious Chromium URLs found.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries found.

***** [ Firefox URLs ] *****

No malicious Firefox URLs found.

***** [ Hosts File Entries ] *****

No malicious hosts file entries found.

***** [ Preinstalled Software ] *****

No Preinstalled Software found.


AdwCleaner[S00].txt - [1249 octets] - [03/10/2018 23:51:21]
AdwCleaner[S01].txt - [1349 octets] - [05/10/2018 22:56:12]
AdwCleaner[S02].txt - [1371 octets] - [05/10/2018 23:00:04]
AdwCleaner[S03].txt - [1432 octets] - [09/10/2018 15:48:53]
AdwCleaner[S04].txt - [1493 octets] - [15/10/2018 22:09:02]
AdwCleaner[S05].txt - [1554 octets] - [18/10/2018 22:04:53]
AdwCleaner[S06].txt - [1615 octets] - [19/10/2018 21:32:35]
AdwCleaner[S07].txt - [1676 octets] - [19/10/2018 22:27:54]
AdwCleaner[S08].txt - [1737 octets] - [20/10/2018 11:27:31]
AdwCleaner[S09].txt - [1798 octets] - [04/11/2018 09:35:32]
AdwCleaner[S10].txt - [1859 octets] - [09/11/2018 13:31:18]
AdwCleaner[S11].txt - [1920 octets] - [15/11/2018 18:48:50]
AdwCleaner[S12].txt - [1981 octets] - [19/11/2018 18:06:36]
AdwCleaner[S13].txt - [2042 octets] - [19/11/2018 18:15:02]
AdwCleaner[S14].txt - [2103 octets] - [21/11/2018 10:30:59]
AdwCleaner[S15].txt - [2164 octets] - [25/11/2018 21:55:12]
AdwCleaner[S16].txt - [2225 octets] - [18/12/2018 09:00:35]
AdwCleaner[S17].txt - [2286 octets] - [26/12/2018 16:38:47]
AdwCleaner[S18].txt - [2347 octets] - [29/12/2018 18:37:02]
AdwCleaner[S19].txt - [2408 octets] - [31/12/2018 18:01:02]
AdwCleaner[S20].txt - [2469 octets] - [05/01/2019 14:53:36]
AdwCleaner[S21].txt - [2530 octets] - [07/01/2019 10:52:12]
AdwCleaner[S22].txt - [2591 octets] - [10/01/2019 18:17:32]
AdwCleaner[S23].txt - [2652 octets] - [11/01/2019 14:40:49]
AdwCleaner[S24].txt - [2713 octets] - [12/01/2019 17:41:26]
AdwCleaner[S25].txt - [2774 octets] - [20/01/2019 23:19:15]
AdwCleaner[S26].txt - [2835 octets] - [03/02/2019 11:48:28]
AdwCleaner[S27].txt - [2896 octets] - [05/02/2019 20:45:51]
AdwCleaner[S28].txt - [2957 octets] - [06/02/2019 21:13:34]
AdwCleaner[S29].txt - [3018 octets] - [12/02/2019 20:34:43]
AdwCleaner[S30].txt - [3079 octets] - [13/02/2019 22:59:51]
AdwCleaner[S31].txt - [3140 octets] - [15/02/2019 22:41:10]
AdwCleaner[S32].txt - [3201 octets] - [08/03/2019 22:34:48]
AdwCleaner[S33].txt - [3262 octets] - [12/03/2019 19:34:35]
AdwCleaner[S34].txt - [3323 octets] - [13/03/2019 21:22:03]
AdwCleaner[S35].txt - [3384 octets] - [18/03/2019 20:33:46]
AdwCleaner[S36].txt - [3445 octets] - [24/03/2019 11:25:10]
AdwCleaner[S37].txt - [3506 octets] - [27/03/2019 22:11:44]
AdwCleaner[S38].txt - [3567 octets] - [30/03/2019 11:25:47]
AdwCleaner[S39].txt - [3628 octets] - [01/04/2019 21:19:44]
AdwCleaner[S40].txt - [3689 octets] - [05/04/2019 12:44:02]
AdwCleaner[S41].txt - [3750 octets] - [07/04/2019 14:48:50]
AdwCleaner[S42].txt - [3811 octets] - [15/04/2019 07:49:44]
AdwCleaner[S43].txt - [3872 octets] - [26/04/2019 12:25:48]
AdwCleaner[S44].txt - [3933 octets] - [28/04/2019 19:06:26]
AdwCleaner[S45].txt - [3994 octets] - [04/05/2019 22:08:06]
AdwCleaner[S46].txt - [4055 octets] - [09/05/2019 21:45:23]
AdwCleaner[S47].txt - [4116 octets] - [01/06/2019 13:03:55]
AdwCleaner[S48].txt - [4177 octets] - [12/06/2019 19:04:33]
AdwCleaner[S49].txt - [4238 octets] - [16/06/2019 21:46:18]
AdwCleaner[S50].txt - [4299 octets] - [19/06/2019 19:21:37]
AdwCleaner[S51].txt - [4360 octets] - [26/06/2019 12:36:17]
AdwCleaner[S52].txt - [4421 octets] - [06/07/2019 12:19:15]
AdwCleaner[S53].txt - [4482 octets] - [16/07/2019 16:32:41]
AdwCleaner[S54].txt - [4619 octets] - [26/07/2019 10:23:31]
AdwCleaner[S55].txt - [4680 octets] - [01/08/2019 20:44:50]
AdwCleaner[S56].txt - [4741 octets] - [05/08/2019 18:54:01]
AdwCleaner_Debug.log - [59445 octets] - [06/09/2019 23:10:22]
AdwCleaner[S57].txt - [4864 octets] - [06/09/2019 23:10:49]
AdwCleaner[S58].txt - [4926 octets] - [16/09/2019 14:03:09]
AdwCleaner[S59].txt - [4987 octets] - [29/09/2019 18:37:37]
AdwCleaner[S60].txt - [5048 octets] - [15/10/2019 20:21:47]
AdwCleaner[S61].txt - [5109 octets] - [21/10/2019 20:03:15]
AdwCleaner[S62].txt - [5170 octets] - [07/11/2019 15:21:03]
AdwCleaner[S63].txt - [5231 octets] - [17/11/2019 13:00:19]
AdwCleaner[S64].txt - [5292 octets] - [30/11/2019 13:34:23]
AdwCleaner[S65].txt - [5353 octets] - [12/12/2019 06:50:12]
AdwCleaner[S66].txt - [5414 octets] - [15/12/2019 08:08:24]
AdwCleaner[S67].txt - [5475 octets] - [25/12/2019 11:12:16]
AdwCleaner[S68].txt - [5536 octets] - [10/01/2020 15:14:12]
AdwCleaner[S69].txt - [5597 octets] - [22/01/2020 20:27:46]
AdwCleaner[S70].txt - [5658 octets] - [28/01/2020 12:21:12]
AdwCleaner[S71].txt - [5799 octets] - [31/01/2020 11:26:26]
AdwCleaner[S72].txt - [5860 octets] - [31/01/2020 15:20:16]
AdwCleaner[S73].txt - [5921 octets] - [19/02/2020 20:51:29]
AdwCleaner[S74].txt - [5982 octets] - [01/03/2020 13:43:32]
AdwCleaner[S75].txt - [6043 octets] - [01/03/2020 14:20:32]
AdwCleaner[S76].txt - [6104 octets] - [14/03/2020 13:39:57]
AdwCleaner[S77].txt - [6165 octets] - [24/03/2020 14:48:01]
AdwCleaner[S78].txt - [6226 octets] - [24/03/2020 22:13:35]
AdwCleaner[S79].txt - [6287 octets] - [27/03/2020 17:56:29]
AdwCleaner[S80].txt - [6348 octets] - [31/03/2020 16:24:23]
AdwCleaner[S81].txt - [6409 octets] - [03/04/2020 16:40:49]
AdwCleaner[S82].txt - [6470 octets] - [05/04/2020 00:28:00]
AdwCleaner[S83].txt - [6531 octets] - [05/04/2020 14:08:25]
AdwCleaner[S84].txt - [6592 octets] - [11/04/2020 12:05:48]
AdwCleaner[S85].txt - [6653 octets] - [12/04/2020 19:15:33]
AdwCleaner[S86].txt - [6714 octets] - [13/04/2020 09:57:23]
AdwCleaner[S87].txt - [6775 octets] - [14/04/2020 11:12:45]
AdwCleaner[S88].txt - [6836 octets] - [14/04/2020 15:26:12]
AdwCleaner[S89].txt - [6897 octets] - [16/04/2020 12:30:00]
AdwCleaner[S90].txt - [6958 octets] - [17/04/2020 10:22:36]
AdwCleaner[S91].txt - [7019 octets] - [18/04/2020 20:14:04]
AdwCleaner[S92].txt - [7080 octets] - [20/04/2020 18:13:03]
AdwCleaner[S93].txt - [7141 octets] - [24/04/2020 00:39:36]
AdwCleaner[S94].txt - [7202 octets] - [24/04/2020 11:47:19]
AdwCleaner[S95].txt - [7263 octets] - [24/04/2020 22:34:23]
AdwCleaner[S96].txt - [7324 octets] - [26/04/2020 10:55:13]
AdwCleaner[S97].txt - [7385 octets] - [27/04/2020 20:54:54]
AdwCleaner[S98].txt - [7446 octets] - [30/04/2020 17:22:02]
AdwCleaner[S99].txt - [7507 octets] - [06/05/2020 10:03:48]
AdwCleaner[S100].txt - [7569 octets] - [06/05/2020 11:01:27]
AdwCleaner[S101].txt - [7631 octets] - [06/05/2020 22:17:42]
AdwCleaner[S102].txt - [7693 octets] - [09/05/2020 17:31:23]
AdwCleaner[S103].txt - [7755 octets] - [11/05/2020 20:35:03]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S104].txt ##########

 

Link to post
Share on other sites

  • Staff

***This is an automated reply***

Hi,

Thanks for posting in the AdwCleaner Help forum.
In order to help us assist you to resolve your issue, please post or attach your latest AdwCleaner log files with your post. https://support.malwarebytes.com/hc/en-us/articles/360039021593

Someone will reply shortly, but in the meantime here are a few resources which may help resolve your issue:

Thanks in advance for your patience.

-The Malwarebytes Forum Team

 

 

 

 

notify me.jpeg

mbst_advanced_gather_logs.jpg

mbst_get_started.jpg

mbst_getting_logs.jpg

mbst_log_saved_desktop.jpg

Link to post
Share on other sites

I got this same exact thing. I never even downloaded MessengerHub but still had the nwjs in my registry. Neither Malwarebytes Premium or Windows Defender has found anything on my PC, only the adwarecleaner. It would be nice getting a response. Glad I’m not the only one. 

Link to post
Share on other sites

I got the exact same PUP. Apparently MessengerHub is some kind of adware, but my PC has been running pretty smoothly with no pop-ups ads, etc. Neither Malwarebytes Premium nor Kasperky detected it, only AdwCleaner, and it was also the only detection. Quite confusing.

Link to post
Share on other sites

According to this site: https://www.file.net/process/nw.exe.html nwjs/nw.exe is genuine, but "may also be an adware program disguised as a genuine process." I'm guessing that this is the reason it was flagged. I'm sure MessengerHub is actually a PUP, but since I personally didn't experience any symptoms of adware, I'm leaning towards it being a false positive. Of course, I can't be 100% sure without a staff reply.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.