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The downloading link of our software has been blocked


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Hi

The downloading link of our software has been bloked, one of our guest cant download our software because of using brower guard,

I believe there must be a mistake,so please help solving this problem, adding the downloading link to a whitelist or anyway,thanks.

Here is the link our guest have used:  youtube-downloader_full235.exe?OSSAccessKeyld=LTAI3yOaYkLyNvQW&Expires=1588287785&Signature=31zlziQkidHfzl28RrvAD6mQzKo%3D

Best reguards

Benjamin-wondershare

Image 7.png

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  • Staff
Posted (edited)

Please provide the URL for the download (the link itself).  I need to verify it before I can act on it.  Thank you.

Edited by gonzo
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  • AdvancedSetup changed the title to The downloading link of our software has been blocked
  • Root Admin
Posted (edited)

I'm unable to easily locate a file for download related to YouTube from either location. (another site indicates this file name is related to YouTube downloads)

wondershare.cn
wondershare.com

Can you please provide the link or the menu structure used to find the download @Benjamin1991

Thank you

 

Edited by AdvancedSetup
updated information
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Posted (edited)

@gonzo @AdvancedSetup I can to help here since I was able to sees others blocks on their sofware

you can get the link here

product page : https://www.wondershare.com/pro/free-youtube-downloader.html

download url : http://download.wondershare.com/inst/free-youtube-downloader_setup_full384.exe

here an screenshot of the block

CpWz_3167.png

Edited by Gt-truth
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Posted (edited)

the other url is which is not blocked for me at this moment

product page : https://www.wondershare.com/pro/allmytube-video-downloader.html

donwload url : http://download.wondershare.com/inst/youtube-downloader_setup_full235.exe

 

Edited by Gt-truth
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VirusTotal shows both as clean.

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  • Staff

@Gt-truth Please confirm that you are still being blocked on this download link.  I have just successfully downloaded with both Firefox and Chrome browsers on Windows 10 without any exclusions in place.

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7 hours ago, gonzo said:

@Gt-truth Please confirm that you are still being blocked on this download link.  I have just successfully downloaded with both Firefox and Chrome browsers on Windows 10 without any exclusions in place.

@gonzo confirmed ! I now were able to downloading both programs from both URLS above without any issue so look like the blocks has been corrected /or removed . no any exclusions in place either for me

my web browser is Firefox here .

thanks

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