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Need help removing an outbound trojan


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The other night I was trying to get a cracked version of synthesia(the piano app) and got some malware on my computer. I ran malwarebytes and hitman pro and removed several PUPs and adware off my system- however, everytime I would open up my browser(Opera GX) I would get a popup saying that an outbound trojan was blocked. It was basically hidden in the AppData files, and I had uninstalled the software- however, it seems as if it jumped from Opera GX to the regular opera browser I also had installed on the computer. My regular windows firewall is also blocking it but I want to get this off my computer so I won't have to worry about it anymore. Can anyone help me with this? I'm very new here(just switched over from my shity macbook air) and I can provide further info if necessary. 

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2 hours ago, icarus3 said:

The other night I was trying to get a cracked version of synthesia(the piano app)

And why do you think your computer would get infected? Surely people are cracking software for free for other users with no concern about getting something out of it aren't there? You're trying to steal from someone and they're trying to steal from you. Sounds like a fair trade.

What antivirus or other security software are you using?

 

 

 

 

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18 minutes ago, AdvancedSetup said:

And why do you think your computer would get infected? Surely people are cracking software for free for other users with no concern about getting something out of it aren't there? You're trying to steal from someone and they're trying to steal from you. Sounds like a fair trade.

What antivirus or other security software are you using?

Yeah I understand that, but it's already happened so I'm honestly just here to solve the problem at hand.

 

In the OP I mentioned that I was using malwarebytes and hitman pro. I went through a similar thread in here and ended up installing ESET but every scan I do comes back fine. Despite this, my windows firewall is still blocking the trojan. It's coming up as opera.exe with the same IP address that malwarebytes was detecting in Opera GX. I really just don't know what to do about it. 

 

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Please run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and select Scan and let it run.
  • Once the scan is completed click on the View Report button, then the Export button and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know in your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan Now.
  • When finished, please click Clean & Repair.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Attach or Copy its content into your next reply.

 

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a checkmark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

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I did all this, nothing came up- but in the firewall it seems it's duplicated?(It was blocking 2 inbound rules before but now it's blocking 4.) 

I'll go ahead and attach all the logs you requested- I'll also attach the log from the malwarebytes detection from Opera GX before I deleted it. It's essentially the same.)

 

text log.txt AdwCleaner[C01].txt Addition_07-05-2020 00.44.20.txt RTP Detection Log.txt

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Please read this entire article on resetting Google Chrome. Make sure you clean out all bad settings, sync, etc. and restore default settings.

https://forums.malwarebytes.com/topic/258938-resetting-google-chrome-to-clear-unexpected-issues/

Once that's done then restart the computer again and run FRST one more time and post back both new logs from FRST and we'll see what is left to fix.

 

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8 hours ago, AdvancedSetup said:

Please read this entire article on resetting Google Chrome. Make sure you clean out all bad settings, sync, etc. and restore default settings.

https://forums.malwarebytes.com/topic/258938-resetting-google-chrome-to-clear-unexpected-issues/

Once that's done then restart the computer again and run FRST one more time and post back both new logs from FRST and we'll see what is left to fix.

 

Okay, so I did everything in the article except for the policies part, it appears I don't have any policies(looked through the browser+regeditor). When I restarted the computer everything was really slow on startup, and when I opened opera back up malwarebytes once again gave me a pop-up saying their was a trojan blocked. I'll attach everything below.

FRST_07-05-2020 21.53.10.txt Addition_07-05-2020 21.53.10.txt text log2.txt

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Please fully disable Avast antivirus temporarily and run the following fix.

 

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

fixlist.txt

Thanks

 

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Sorry for the multiple messages rather than having all of this in one message- it's 5am where I'm at rn, so I didn't think about it- but my cpu will be at 100% on startup, and disk usage is pretty high, but it's saying it's being taken up by SysMain 

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On Windows 10 the Task Manger will report a high CPU usage when you first start it up. That is normal. If it continues high for a couple minutes or more then check and make sure that Windows isn't running an update in the back ground.

You can click on Start and type in "Check for updates" to see what Windows is doing or if you do need updates.

It's 3:30 AM here and I'm about to leave too.

 

You can see in the post here where this behavior is discussed as "normal"

CPU Usage always at 70%+ until task manager is open
https://forums.malwarebytes.com/topic/252362-cpu-usage-always-at-70-until-task-manager-is-open/

 

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I updated my computer, but everything is still super slow on startup- taskbar took about 10 seconds to load in, and whenever I load up any browser it takes more time to load everything in than normal. 

On Opera GX I have the CPU and RAM usage limiter enabled and after about 3-6 seconds of loading it runs smoothly, although it definitely isn't optimal. Is there anything I can do about this? I've tried fixing a lot on startup, disabling several startup items and uninstalling unnecessary apps that come w/Windows 10, but every time I restart it's just so slow on startup. With the browsers though, even after the computer has been running for a while it's still slow loading things in-even on edge. 

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 Yeah, seem to be a bit smoother- opera's running smoother after clearing out the cache. Unfortunate because Opera GX is actually a really nice browser to use otherwise. Thanks for the help. One last thing though- I haven't reinstalled malwarebytes and the computer is running smoother now. Obviously I'm gonna reinstall it because I've used malwarebytes since I was real young, but are there any settings I could tweak to make my computer run faster while it's running in the background?

 

 

 

 

 

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In general I don't find that Malwarebytes or Windows Defender are all that noticeable running on my systems but some users do complain of resource usage but of course there is going to be some. Any security software has to monitor all your files and memory so they can detect and prevent your system from getting infected.

The only thing that is going to restore "snappy" speed back is to format the drive and reinstall Windows. Just a part of normal slow down the older the installation gets.

 

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  • 1 month later...
  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection

Thank you

 

 

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