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Attention required - one f**ked PC


UK Jim

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Hi Guys,

Relatively good with computers, but virus removal aint my strong point, basically i run a communication company in cornwall, england. I have been away for two weeks in Florida, hired 2 muppets to run my shop, and when i have come back i was hit by loads of pop ups. Downloaded malwarebytes, it ran for four seconds after installation and now will not run. Looking at the forum i have tried to disable the non plug and play adaptor but i dont have it in my list to disable. Your help will be much appreciated as this computer is my lifeline at the moment. I have managed to do win32kdiag report shown below.

Basically the virus seems to effect browsing more than anything with google sarch results being redirected.

Running from: C:\drivers\Win32kDiag.exe

Log file at : C:\Documents and Settings\Manager\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...

Found mount point : C:\WINDOWS\$hf_mig$\KB932168\KB932168

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB933729\KB933729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB943460\KB943460

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\addins\addins

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP140.tmp\ZAP140.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP1B7.tmp\ZAP1B7.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP1F5.tmp\ZAP1F5.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP23.tmp\ZAP23.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP233.tmp\ZAP233.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP24B.tmp\ZAP24B.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP465.tmp\ZAP465.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d1\d1

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d2\d2

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d3\d3

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d4\d4

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d5\d5

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d6\d6

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d7\d7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d8\d8

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Help\SBSI\Training\WXPPRO\Cbz\Cbz

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Help\SBSI\Training\WXPPRO\Lib\Lib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Help\SBSI\Training\WXPPRO\Wave\Wave

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\chsime\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\shared\res\res

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\occache\occache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ErrorRep\UserDumps\UserDumps

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\BATCH\BATCH

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System\DFS\DFS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PIF\PIF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\AuthCabs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\355f788b6de8a3ec79e9aa172e6317f1\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\Registered

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SxsCaPendDel\SxsCaPendDel

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1025\1025

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1028\1028

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1031\1031

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1037\1037

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1041\1041

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1042\1042

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1054\1054

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\2052\2052

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\3076\3076

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\3com_dmi\3com_dmi

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\Adobe\update\update

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\appmgmt\MACHINE\MACHINE

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\appmgmt\S-1-5-21-3711386967-2509306565-3585929130-1005\S-1-5-21-3711386967-2509306565-3585929130-1005

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch1\ch1

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch2\ch2

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Identities\{31391EF3-B3AC-4F12-94D8-DC2DA45E9526}\{31391EF3-B3AC-4F12-94D8-DC2DA45E9526}

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Jasc Software Inc\Paint Shop Pro Studio\Paint Shop Pro Studio

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Credentials\S-1-5-21-3711386967-2509306565-3585929130-500\S-1-5-21-3711386967-2509306565-3585929130-500

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Credentials\S-1-5-21-861567501-1078081533-725345543-500\S-1-5-21-861567501-1078081533-725345543-500

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Media Player\Media Player

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Mozilla

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Sun\Java\Deployment\javaws\cache\cache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Symantec\Symantec

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\You've Got Pictures Screensaver\PictureDir\PictureDir

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Desktop\Desktop

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\CD Burning\CD Burning

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Credentials\S-1-5-21-3711386967-2509306565-3585929130-500\S-1-5-21-3711386967-2509306565-3585929130-500

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Credentials\S-1-5-21-861567501-1078081533-725345543-500\S-1-5-21-861567501-1078081533-725345543-500

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\NetHood\NetHood

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\PrintHood\PrintHood

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\dhcp\dhcp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\drivers\disdn\disdn

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\system32\dumprep.exe

[1] 2004-08-04 06:00:00 10752 C:\WINDOWS\$NtServicePackUninstall$\dumprep.exe (Microsoft Corporation)

[1] 2008-04-14 01:12:18 10752 C:\WINDOWS\ServicePackFiles\i386\dumprep.exe (Microsoft Corporation)

[1] 2008-04-14 01:12:18 10752 C:\WINDOWS\system32\dumprep.exe ()

[2] 2004-08-04 06:00:00 10752 C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP974\A0097898.dll (Microsoft Corporation)

[2] 2004-08-04 06:00:00 10752 C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP974\A0098803.exe (Microsoft Corporation)

[1] 2004-08-04 06:00:00 10752 C:\i386\dumprep.exe (Microsoft Corporation)

Cannot access: C:\WINDOWS\system32\eventlog.dll

[1] 2004-08-04 06:00:00 55808 C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll (Microsoft Corporation)

[1] 2008-04-14 01:11:53 56320 C:\WINDOWS\ServicePackFiles\i386\eventlog.dll (Microsoft Corporation)

[1] 2008-04-14 01:11:53 61952 C:\WINDOWS\system32\eventlog.dll ()

[2] 2008-04-14 01:11:53 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)

[2] 2004-08-04 06:00:00 55808 C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP974\A0098790.dll (Microsoft Corporation)

[2] 2004-08-04 06:00:00 55808 C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP975\A0100005.dll (Microsoft Corporation)

[1] 2004-08-04 06:00:00 55808 C:\i386\eventlog.dll (Microsoft Corporation)

Found mount point : C:\WINDOWS\system32\export\export

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\IME\CINTLGNT\CINTLGNT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\IME\PINTLGNT\PINTLGNT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\IME\TINTLGNT\TINTLGNT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\log\log

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\Macromed\update\update

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\mui\dispspec\dispspec

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\ispsgnup\ispsgnup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\oemcust\oemcust

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\oemhw\oemhw

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\oemreg\oemreg

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\sample\sample

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\Samsung_USB_Drivers\1\1

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\Samsung_USB_Drivers\2\2

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\Samsung_USB_Drivers\3\3

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\Samsung_USB_Drivers\4\4

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\ShellExt\ShellExt

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\spool\drivers\w32x86\3\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\spool\PRINTERS\PRINTERS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wbem\mof\bad\bad

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wbem\mof\good\good

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wbem\snmp\snmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wins\wins

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\xircom\xircom

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Temp\PL-2303_loggedDrv\PL-2303_loggedDrv

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2

Mount point destination : \Device\__max++>\^

Finished!

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  • Staff

Hi and welcome to Malwarebytes.

Please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

If no joy, do the following instead:

We need to execute an Avenger2 script.

Note to users reading this topic! This script was created specifically for the particular infection on this specific machine! If you are not this user, do NOT follow these directions as they could damage the workings of your system.

  1. Please download The Avenger2 by Swandog46.
  2. Unzip avenger.exe to your desktop.
  3. Copy the text in the following codebox by selecting all of it, and pressing (<Control> + C) or by right clicking and selecting "Copy"
    Files to move:
    C:\WINDOWS\system32\logevent.dll | C:\WINDOWS\system32\eventlog.dll


  4. Now start The Avenger2 by double clicking avenger.exe on your desktop.
  5. Read the prompt that appears, and press OK.
  6. Paste the script into the textbox that appears, using (<Control> + V) or by right clicking and choosing "Paste".
  7. Press the "Execute" button.
  8. You will be presented with 2 confirmation prompts. Select yes on each. Your system will reboot.
    Note: It is possible that Avenger will reboot your system TWICE.
  9. Upon reboot, a command prompt window will appear on your screen for a few seconds, and then Avenger's log will open. Please paste that log here in your next post.

Next, try running MBAM and ComboFix.

-screen317

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  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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