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Service changed from premium to free and can’t get premium back


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Installed premium in December 2019.  Discovered it has been downgraded to free.  Tried to upgrade with license key and was told I would be running premium on too many computers. Uninstalled and reinstalled malware bytes. And still had same problem. Go into my account on the site and am shown as having premium service that expires dec. 2020.  What do I do?  

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20 minutes ago, Bob37 said:

Go into my account on the site and am shown as having premium service that expires dec. 2020.  What do I do?  

Deactivate it in your online account then you should be able to reactivate it again within the program.

https://support.malwarebytes.com/hc/en-us/articles/360039023733-Manage-subscriptions-in-My-Account

Edited by Porthos
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