Jump to content

Service changed from premium to free and can’t get premium back


Recommended Posts

Installed premium in December 2019.  Discovered it has been downgraded to free.  Tried to upgrade with license key and was told I would be running premium on too many computers. Uninstalled and reinstalled malware bytes. And still had same problem. Go into my account on the site and am shown as having premium service that expires dec. 2020.  What do I do?  

Link to post
Share on other sites

20 minutes ago, Bob37 said:

Go into my account on the site and am shown as having premium service that expires dec. 2020.  What do I do?  

Deactivate it in your online account then you should be able to reactivate it again within the program.

https://support.malwarebytes.com/hc/en-us/articles/360039023733-Manage-subscriptions-in-My-Account

Edited by Porthos
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.