Jump to content

System operating slow


Recommended Posts

Not sure if I should make a new thread or not, if so, please do let me know.

Replying to this because I am having the exact same issue. I just bought a subscription the other night, activated the software, all of the real-time protections turned on and then after about 10 minutes or so my entire PC started to become inoperably slow. I tried opening the logs but it took 3-5 minutes of it doing nothing then MMC errored out unable to load snapins, task manager would not load any items on any tabs but the initial one, I could not sort, etc, etc, and my System Interrupts were using an abnormally high amount of CPU but nothing else I could see.

I restarted and it was the same deal starting from before I could even log in, so as the OP of this thread did, I started to try and disable the protections, which took somewhere between 5-10 minutes, but as soon as I did, everything went back to normal.

OS: Windows 10 Pro x86_64
CPU: AMD Ryzen 9 3950X (32) @ 3.493GHz
Memory: 25694MiB / 65483MiB
GPU: NVIDIA GeForce RTX 2070
Host: Gigabyte Technology Co., LtdX570 AORUS ELITE
Kernel: 10.0.19041
Uptime: 1 day, 1 hour, 59 mins
Packages: 18 (scoop)
Shell: bash 4.4.23
Resolution: 2560x1080
DE: Aero
WM: Explorer
WM Theme: Roamed
 
 
Thanks,
-MH

mbst-grab-results.zip

Link to post
Share on other sites

26 minutes ago, MostHated said:

Not sure if I should make a new thread or not, if so, please do let me know.

No worry's I will have your topic moved into its own. It "shouldn't" make a difference but you are using the unreleased 2004 Windows. I use it as well.

I am surprised it did not go back to normal after your restart. Most reports state it works fine after restart and then goes downhill the next day or after a scan.

I will let the staff look at you logs and offer input.

Link to post
Share on other sites

1 hour ago, Porthos said:

No worry's I will have your topic moved into its own. It "shouldn't" make a difference but you are using the unreleased 2004 Windows. I use it as well.

I am surprised it did not go back to normal after your restart. Most reports state it works fine after restart and then goes downhill the next day or after a scan.

I will let the staff look at you logs and offer input.

Thanks, I appreciate it. Hopefully it is something simple. I definitely had hoped a restart would fix it, but unfortunately that was not the case. I could not find anything in the logs afterward either. Then again, I suppose that whatever was wrong may not have actually been considered an error.

Side note, I tried to fix my text above, but could not locate an edit button. Is that not possible? I had copied and pasted it from Neofetch to VSCode to remove some unnecessary stuff, and when I pasted into this input box there was no indication of a formatting issue, but as soon as I submitted, it came out as you see.

Thanks,

-MH

Link to post
Share on other sites

1 hour ago, Winter said:

I'm sorry to hear you're having this issue too...but I also am a bit thankful because if this were limited to ONLY the Surface Pro 4, it'd be a lot harder to replicate. You have an AMD processor, I have an Intel, so that also helps narrow the focus I think.

 

Yeah, I felt the same when I saw yours was Intel because there have been issues in the past I have ran into where I could not run Virtualbox while WSL2/Hyper-V and virtualization protections were turned on with AMD processors. I wanted to make sure sure that it wasn't something like that.

Link to post
Share on other sites

I only got my license for Malwarebytes Two days ago and this issue began 5-10 minutes after entering my license key and having the protections enabled. After finally disabling them I responded to this ticket, which was Saturday. So the PC was ok Sunday, but is having issue today. So, there really is no normal yet. I guess the true answer to the question is I have never been able to run my PC with the protections on other than the Malware one.

Link to post
Share on other sites

3 minutes ago, MostHated said:

I only got my license for Malwarebytes Two days ago and this issue began 5-10 minutes after entering my license key and having the protections enabled.

So I can assume you did not run the trial before you purchased you license?

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.