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Black screen w/ cursor, no windows processes, safe mode not working

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Hi. I was browsing my computer when Windows Explorer suddenly crashed. My discord window was still open and working fine. I tried pressing the windows key and nothing happened. I then tried opening task manager through ctrl+alt+delete, but it wouldn't open. I then tried to open my computer in safe mode with networking, but it will not connect to a network (even ethernet), leaving me unable to sign into my windows account. I tried anyway and was left with a never ending loading screen after putting in my passcode. 

I grabbed my windows installation disk, a flash drive with Farbar Recovery Scan Tool, opened the bios, ran it through the cmd prompt, and have attached the FRST.txt file to this post.

If anyone knows a way to help, I'd sure appreciate it. Thanks!


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Hello haddon and welcome to Malwarebytes,

Save the attached file fixlist.txt to your flash drive, same place as FRST.
Now please enter System Recovery Options as you did to get the log.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.
Reboot your system and see if it will load correctly..


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Whenever I boot up the disc, I’m given the option to either install windows again or “repair my computer”. Clicking repair brings me to either troubleshooting or turning off my pc. Troubleshooting brings me to the second image. None of the options work except for the cmd prompt one.




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Ok, open Command prompt...

At the prompt type or copy/paste BCDEDIT and hit enter..

Windows Boot Loader section will show the drive letter of the system volume is displayed next to osdevice (For example, X) X will be the drive letter, yors maybe C or D

Type or copy/paste CHKDSK /f X: replace X with your OS letter, hit enter..

If chkdsk completes successfully (may take awhile to complete) continue at the prompt...

Type or copy/paste SFC /scannow /offbootdir=X:\ /offwindir=X:\windows replace X with your OS letter, hit enter...

Let system file checker run and complete...

Hopefully any problems will be fixed, try to boot again...
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Yep looking very much like a reinstall, is that ok for you..?

How to recover Data from a Dead System using Ubuntu Live Disc. To recover data you will have to use a linux based system, it is quite straightforward.

Go to this link http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/ for the full instructions on how to use Ubuntu

You can also use Flash drive to load Ubuntu, instructions to recover data will be same as above method but via USB

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Hiya haddon,

Try the following:

Select Shift + F10 keys when you see the "The selected disk is of the GPT partition style error" during OS installation, that should open an elevated Command Prompt.

If that fails, go back to the first screen of the installation and press Shift + F10. At the command prompt:

Type or copy/paste diskpart in the command prompt. hit Enter.

Type or copy/paste list disk hit Enter, which should list all disks connected to your computer.

Type or copy/paste select disk X hit Enter. Replace X with the disk number of the hard disk which has GPT partition style.

Type or copy/paste clean hit Enter. That command will delete all partitions and data from the selected disk.

Type or copy/paste convert mbr hit Enter. That command will convert disk to MBR format. You can exit Command Prompt when you see "DiskPart successfully converted selected disk to MBR format".
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Tips to help protect from infection



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