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CAN SOMEONE PLEASE HELP ME?

My computer went inot a blue screen with a buch of 0 and 1 numbers. It is telling me that I have some malaware. I tried using my malwarebytes which I have used before but I keep getting this error message accelerator sgrid ii control run-time error 'o'. I click ok then I get another one that reads Malwarebytes run-time error '440'.

I can't uninstall it because when I go to my control panel to remove programs, malwarebytes isn't there. I know it's in my computer because when I tried to delete the shortcut it told me I had to delete the software from my control panel. I DON"T SEE IT!!!!!!!

I don't know much about computers. I have read some of the other forums but it says to do stuff that I have no idea what it means.

Someone was talking about copying some file from anothr computer. I don't understand that or what that file is. The only other computer I have access to is the library.

Please can someone explain to me in "dummies" term how to fix this problem. I know my computer has a virus but I haveb't got the money right now to get it fixed. I tried downloading a "free" software which scanned my pc and told me I have 38 threats BUT when I tried removing them I had to pay.

PLEASE HELP!!!!!!!!

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Welcome to Malwarebytes! To get you fixed up! Please follow these instructions:

follow these instructions & post it in the HiJackLog Forum please

Scan and post logs - read note at bottom in green

If you're having Malware related issues with your computer that you're unable to resolve.

  1. Please read and follow the instructions provided here: I'm infected - What do I do now?
  2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
  3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.

  • Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  • Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  • Using these other tools often makes the cleanup task more difficult and time consuming.
  • If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  • Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  • There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review

NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

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Go to his forum: http://www.malwarebytes.org/forums/index.php?showforum=7 Go to New Topic When that box open up copy and paste your top post in there:

My computer went inot a blue screen with a buch of 0 and 1 numbers. It is telling me that I have some malaware. I tried using my malwarebytes which I have used before but I keep getting this error message accelerator sgrid ii control run-time error 'o'. I click ok then I get another one that reads Malwarebytes run-time error '440'.

I can't uninstall it because when I go to my control panel to remove programs, malwarebytes isn't there. I know it's in my computer because when I tried to delete the shortcut it told me I had to delete the software from my control panel. I DON"T SEE IT!!!!!!!

I don't know much about computers. I have read some of the other forums but it says to do stuff that I have no idea what it means.

Someone was talking about copying some file from anothr computer. I don't understand that or what that file is. The only other computer I have access to is the library.

Please can someone explain to me in "dummies" term how to fix this problem. I know my computer has a virus but I haveb't got the money right now to get it fixed. I tried downloading a "free" software which scanned my pc and told me I have 38 threats BUT when I tried removing them I had to pay.

PLEASE HELP!!!!!!!!

Then it will take a day or two since there busy in that forum, so bookmark it or keep an eye on it. An expert will have you download logs & he will look them over. You will work with him. They will get you fixed up! Though I think you may have a hardware issue? Or a VB issue, what I think don't count...Just that you post this in the right place. Wait for a reply.... regards...

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