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Check if computer is infected after credit card fraud


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Hello isenses and welcome to Malwarebytes,

Run the following:

Download Farbar Recovery Scan Tool and save it to your desktop.

Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way...

Be aware FRST must be run from an account with Administrator status...
 
  • Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
  • Make sure Addition.txt is checkmarked under "Optional scans"
    user posted image
     
  • Press Scan button to run the tool....
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also make a log named (Addition.txt) Please attach that log to your reply.


Thank you,

Kevin..
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Hello isenses,

Thanks for those logs, from your installed program list I can see why the pup keeps returning. It is part of the following software:

Smart Driver Care (HKLM-x32\...\Smart Driver Care_is1) (Version: 1.0.0.24941 - Systweak Software) <==== ATTENTION

FRST has flagged that entry for attention, you may want to uninstall that program.

Also your default browser (Chrome) has the following homepage set:

CHR HomePage: Default -> hxxp://www.ask.com/?l=dis&o=15383cr

Ask is known to have the following tracker loaded "sb.scorecardresearch.com" That tracker will monitor your online activities, I would advise that you do not use that as your homepage. Have a read at the following link:

https://www.scorecardresearch.com/about.aspx

Other than those two pointers your system does not have any obvious malware or infection showing in your logs....

Thanl you,

Kevin

 

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection

Thank you

 

 

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