"Do not block this site" not working

[509SportsDad]

I get a message on a site I visit all the time with no issues, when I click the checkbox that says "do not block this site" it refreshes the page and the checkbox is no longer checked and the page is not displayed.  What is the purpose of allowing me to check that if you are going to ignore it?!?  Fix this please.

[Porthos]

It would help to have the site in question for possible whitelisting.

[509SportsDad]

http://www.gnacsports.com/

[gonzo]

I whitelisted the site, so within 15-30 minutes it will be accessible for all.  The exclusion link you said doesn't work actually works fine.  I verified it in Firefox and Chrome.  Its likely just the extremely small print gave you a very small target to hit.  That happens to me all the time.

[509SportsDad]

While I appreciate you whitelisting the site, I can promise you I'm hitting the checkbox and it doesn't stay checked.  It refreshes the page as soon as I check it and then comes back unchecked.

[Porthos]

18 minutes ago, 509SportsDad said:

While I appreciate you whitelisting the site, I can promise you I'm hitting the checkbox and it doesn't stay checked.  It refreshes the page as soon as I check it and then comes back unchecked.

Might want to uninstall and reinstall the extension. I tested on only Firefox and no issue. You could have another extension that is causing an issue as well.

We welcome all submissions for whitelisting because some TLD's are blocked all together by default due to abuse.

There is also an allow list you can use as well.

https://support.malwarebytes.com/hc/en-us/articles/360039021953-Malwarebytes-Browser-Guard-Allow-list-and-Support-screens

 

Edited April 15, 2020 by Porthos

[Carson70]

Experienced the same problem with 'Do not block..." as @509SportsDad . Reinstalled MWB 2.2.2 just now and will test.

Win7Pro x64, Brave browser w/ brave shields, Nano Adblocker and Defender plus Blur (Abine). Have experienced this in the past; seemed to resolve with new update but has recently come back.

BTW, upon installing MWB after removal was asked for email....again. I understand the reason but still find it annoying that it is not an opt-in.

[gatortail]

I'm not currently seeing this issue with v2.2.2.  When you click on the "Do not block..." it should add it to the allow list on your device.

Example:

 

[Gt-truth]

still not working with the newer version of the MBG and for a later version that is comes out .

the issue still occurs with new version of the Malwarebytes Browser Guard . hope this will be re-fixed soon 

Edited July 3, 2020 by Gt-truth

[gatortail]

@Gt-truth please open a new topic and provide an example of the site you're visiting and screen shots of the issue.  Also, which version of Chrome & Browser Guard you have installed.