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TrayIconMenu is not a virus


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False positive



-Log Details-
Protection Event Date: 4/7/20
Protection Event Time: 10:13 PM
Log File: 42b18c90-790c-11ea-bd32-48a472b4cd45.json

-Software Information-
Components Version: 1.0.867
Update Package Version: 1.0.22094
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: System

-Ransomware Details-
File: 3
Malware.Ransom.Agent.Generic, D:\TRAYIC~1\tm.exe, Quarantined, 0, 392685, 0.0.0
Malware.Ransom.Agent.Generic, D:\TrayIcon Menu\tm.exe, Quarantined, 0, 392685, 0.0.0
Malware.Ransom.Agent.Generic, C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\TrayIcon Menu.lnk, Quarantined, 0, 392685, 0.0.0



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  • Staff

Hi @TheQuickFox - while this FP had already been addressed by Djordje, we'd like to try to understand the cause of the detection.

Can you please collect and upload the diagnostic data using our MBST?

  • Download and run the Malwarebytes Support Tool
  • Accept the EULA and click Advanced tab on the left (not Start Repair)
  • Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply


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