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ok, so i was on the internet (nowhere fishy) and all of the sudden got a blue screen......when i rebooted, the system froze....so i restarted with the power button and went into safe mode. I figured it was a virus from the get go, probably something like winantiviru 2009 or something. So my first idea was to run malware bytes but to no avail. It let me open the program first, but when i started to scan, it shut down. Same thing with spybot, hijack this etc. Renaming the programs and reinstalling was no luck as well. I tried the cleaner and let me scan and took them "off" of the computer. It let me reboot and made it into the system, but 4 minutes later i had another blue screen. Ive searched around and read on some forums and some people seem to be able to fix it with a registry program.....but it seems to be on an individual basis. I would love to be able to do the prerequisite stuff such as run a hijack this log, malwarebytes etc.....but as you can see, this is not an option......so I'm kinda wondering really where to begin.

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Welcome to Malwarebytes! Even if you can't start HiJack program follow these instructions: See note in Greenat the bottom... they have the tools to get you fixed up.... regards.....

follow these instructions & post it in the HiJackLog Forum please

Scan and post logs - read note at bottom in green

If you're having Malware related issues with your computer that you're unable to resolve.

  1. Please read and follow the instructions provided here: I'm infected - What do I do now?
  2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
  3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.

  • Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  • Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  • Using these other tools often makes the cleanup task more difficult and time consuming.
  • If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  • Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  • There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review

NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

Note: There kinda busy in that forum, in may be 24-40 hrs. before they get to your post...

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